Room Attendant

Room Attendant

Horsham Full-Time 22000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Keep our hotel rooms sparkling clean and welcoming for guests.
  • Company: Join the Exclusive team at South Lodge and The Spa, a luxury hotel in West Sussex.
  • Benefits: Enjoy a competitive salary of £26,299 plus fantastic perks and recognition.
  • Why this job: Be part of a fun, dynamic team while making a positive impact on guest experiences.
  • Qualifications: No prior experience needed; just bring your enthusiasm and a commitment to excellence.
  • Other info: Full-time position with opportunities for growth within the company.

The predicted salary is between 22000 - 30000 £ per year.

Overview

South Lodge and The Spa, Horsham, West Sussex • Full Time • £26,299 plus fantastic benefits • Closing Date: 29th October 2025

We are actively seeking a Room Attendant to help create happiness in amazing places by ensuring our meticulous standards of cleanliness are accomplished throughout the property.

Guests tell us they love our four poster beds, the huge bathrooms, walk in showers, pillow menus and as a member of our Housekeeping team your role will be pivotal to the success of their stay.

Responsibilities

A Room Attendant has overall responsibility for a dedicated number of our guest bedrooms (approximately 10-11 rooms); you will ensure that they are clean to an immaculate standard and well maintained on a daily basis. This includes replenishing guest’s supplies and amenities as required, preparing each room appropriately for your next guest’s arrival. You’ll also be responsible for the upkeep and general presentation of all public areas.

Take a look at the incredible range of benefits you can enjoy when you join the Exclusive team and how you can be rewarded and recognised for doing a fantastic job!

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Room Attendant employer: Exclusivepeople

At South Lodge and The Spa, we pride ourselves on creating a vibrant and supportive work environment where our Room Attendants can thrive. With competitive pay, exceptional benefits, and opportunities for personal and professional growth, our team members are recognised and rewarded for their hard work in maintaining our luxury standards. Located in the picturesque Horsham, West Sussex, you will enjoy a fulfilling career in hospitality while being part of a dedicated team that values excellence and camaraderie.
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Contact Detail:

Exclusivepeople Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Attendant

✨Tip Number 1

Familiarise yourself with the luxury standards expected at South Lodge and The Spa. Research their values and service style to demonstrate your understanding of what it means to maintain high cleanliness and presentation standards during your interview.

✨Tip Number 2

Practice your communication skills, as greeting guests and reporting to supervisors is a key part of the role. Consider role-playing scenarios with friends or family to build your confidence in interacting with guests and team members.

✨Tip Number 3

Brush up on your knowledge of Health and Safety regulations, especially regarding cleaning chemicals and COSHH guidelines. Being able to discuss these topics will show that you take safety seriously and are prepared for the responsibilities of the job.

✨Tip Number 4

Network with current or former employees of South Lodge and The Spa if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.

We think you need these skills to ace Room Attendant

Attention to Detail
Time Management
Communication Skills
Customer Service Skills
Knowledge of Health and Safety Regulations
Familiarity with Cleaning Chemicals and COSHH Guidelines
Ability to Work in a Team
Problem-Solving Skills
Adaptability
Physical Stamina
Organisational Skills
Guest Interaction Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Room Attendant. Highlight your experience in maintaining cleanliness and luxury standards in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in housekeeping or similar roles. Emphasise any previous work where you maintained high standards of cleanliness and customer service.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your attention to detail. Mention specific examples of how you've excelled in similar roles and how you can contribute to the team.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows professionalism and attention to detail, which is crucial for a Room Attendant.

How to prepare for a job interview at Exclusivepeople

✨Show Your Attention to Detail

As a Room Attendant, maintaining luxury standards is key. During the interview, highlight your experience with cleaning and attention to detail. Share specific examples of how you've ensured high cleanliness standards in previous roles.

✨Demonstrate Your Customer Service Skills

Since you'll be greeting guests, it's important to showcase your customer service abilities. Prepare to discuss how you handle guest interactions and any situations where you've gone above and beyond to ensure guest satisfaction.

✨Familiarise Yourself with Health and Safety Protocols

Understanding health and safety requirements is crucial for this role. Brush up on COSHH guidelines and be ready to discuss how you would comply with these regulations while working with cleaning chemicals.

✨Communicate Effectively

Constant communication with Housekeeping Supervisors is part of the job. Be prepared to talk about your communication style and how you ensure that any maintenance issues or guest property concerns are reported promptly.

Room Attendant
Exclusivepeople
Location: Horsham
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