Client Service Advisor - Commercial Insurance
Client Service Advisor - Commercial Insurance

Client Service Advisor - Commercial Insurance

Leicester Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join our client service team to negotiate renewal terms and prepare marketing presentations.
  • Company: Aon is a leading insurance firm dedicated to better decisions and enriching lives globally.
  • Benefits: Enjoy hybrid work flexibility, global wellbeing days, and a supportive, inclusive culture.
  • Why this job: This role offers diverse tasks, professional growth, and the chance to work with multinational clients.
  • Qualifications: Experience in UK Commercial Insurance and a collaborative, client-focused approach are essential.
  • Other info: We value diversity and provide reasonable adjustments for applicants with disabilities.

The predicted salary is between 28800 - 43200 £ per year.

Client Service Advisor – Leicester

Are you a Commercial Insurance professional with a desire to further your career with a market-leading insurance firm?

Can you deliver a high quality and innovative level of service to your clients, working alongside your Client Manager?

If so, we\’d love to hear from you in connection with this brand-new role in our UK corporate insurance team. This is a hybrid role with the flexibility to work both virtually and from our Leicester office.
Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like

In this wide and varied role, you\’ll be joining a client service team and will be responsible for a number of key tasks including:

  • Negotiating your clients\’ renewal terms, Mid Term adjustments and cover extensions, all with support from your Client Manager and Client Service Manager
  • Preparation of comprehensive marketing presentations and renewal reports for your Client Manager to present to the client
  • Working with the Placement Brokers to prepare full cover comparisons as required.
  • Communicate terms of settlement to Clients, ensuring premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards.
  • Contribute to the formulation of the Service Plan, Reports, Presentations and any other client documents etc. as required including visits to Clients working alongside your Client Manager and supported by your Client Service Manager.
  • Actively engaging and supporting the wider client service team
  • Liaise with colleagues in the Client Service team to fully understand your Clients business and insurance requirements.

How this opportunity is different

Reporting directly to the Client Service manager, this is a rare opportunity to join an experienced, supportive team of insurance professionals based in Leicester, covering the East Midlands and South East England as a Client Service Advisor. The team looks after larger UK risks with some multinational clients across all business sectors.

Our clients require support and access to an approachable and knowledgeable Aon team that will manage for them a commercial product portfolio beyond the core UK classes of Property, Liability and Fleet. In this exciting role, you will be dealing with a variety of other risks including Cyber, Professional Indemnity, D&O and many more, all under the direct guidance and supervision of an experienced Client Manager. Additionally, you\’ll be able to network across the whole of Aon as we continue to enhance our Aon United proposition.
Skills and experience that will lead to success

  • UK Commercial Insurance knowledge and experience gained across the core classes of Property, Liability and Fleet as a minimum
  • Global programme experience would be advantageous but not essential
  • Collaborative, team-playing approach
  • Ability to accommodate a steep learning curve underpinned by a thirst for knowledge
  • Client focused approach with a desire to provide the highest possible levels of service at all times
  • IT savvy with proven Excel skills

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two \”Global Wellbeing Days\” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
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Client Service Advisor - Commercial Insurance employer: BMO Harris Bank

Aon is an exceptional employer, offering a dynamic and inclusive work environment in Leicester for those passionate about commercial insurance. With a strong focus on employee wellbeing, Aon provides comprehensive benefits, including Global Wellbeing Days, and fosters a culture of continuous learning and professional growth. Join a supportive team that values collaboration and empowers you to thrive while managing a diverse portfolio of clients across various sectors.
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Contact Detail:

BMO Harris Bank Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Service Advisor - Commercial Insurance

✨Tip Number 1

Familiarise yourself with the specific types of commercial insurance that Aon deals with, such as Cyber and Professional Indemnity. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Aon on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare to discuss your experience with client management and service delivery. Think of specific examples where you've successfully negotiated terms or managed client relationships, as these are key aspects of the role.

✨Tip Number 4

Showcase your IT skills, particularly in Excel, during any discussions or interviews. Being able to demonstrate your proficiency in data analysis and reporting can set you apart from other candidates.

We think you need these skills to ace Client Service Advisor - Commercial Insurance

UK Commercial Insurance Knowledge
Property, Liability and Fleet Insurance Expertise
Negotiation Skills
Client Relationship Management
Presentation Skills
Market Research and Analysis
Attention to Detail
Credit Control Standards Maintenance
Collaborative Teamwork
Adaptability to Learning
IT Proficiency, particularly in Excel
Client-Focused Service Orientation
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in commercial insurance, particularly in the core classes of Property, Liability, and Fleet. Use specific examples that demonstrate your ability to deliver high-quality service and work collaboratively with a team.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, such as negotiating renewal terms and preparing marketing presentations.

Showcase Relevant Skills: Emphasise your IT skills, especially your proficiency in Excel, as well as your client-focused approach. Highlight any experience you have with global programmes or other relevant risks like Cyber or Professional Indemnity.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.

How to prepare for a job interview at BMO Harris Bank

✨Showcase Your Commercial Insurance Knowledge

Make sure to brush up on your understanding of UK Commercial Insurance, especially the core classes like Property, Liability, and Fleet. Be prepared to discuss your previous experiences and how they relate to the role.

✨Demonstrate Your Client-Focused Approach

Highlight your commitment to providing exceptional service. Share examples of how you've gone above and beyond for clients in the past, as this role requires a strong client-focused mindset.

✨Prepare for Team Collaboration Questions

Since this position involves working closely with a team, be ready to discuss your collaborative experiences. Think of specific instances where you successfully worked with others to achieve a common goal.

✨Familiarise Yourself with Aon's Values

Research Aon's mission and values, particularly their focus on inclusivity and innovation. Be prepared to explain how your personal values align with theirs and how you can contribute to their culture.

Client Service Advisor - Commercial Insurance
BMO Harris Bank
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  • Client Service Advisor - Commercial Insurance

    Leicester
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-31

  • B

    BMO Harris Bank

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