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- Tasks: Join our team as a Waiter, serving guests and ensuring a fantastic dining experience.
- Company: Firmdale Hotels is an award-winning group with luxury hotels and restaurants in London and New York.
- Benefits: Enjoy perks like flexible hours, paid overtime, discounts, and social events.
- Why this job: Be part of a dynamic team in a fast-paced environment with excellent training and career growth.
- Qualifications: Previous experience in a similar role and a passion for food and hospitality are essential.
- Other info: We offer fully funded English lessons and a paid volunteering day each year.
We have an exciting opportunity for a Waiter to join our highly successful team here at our Charlotte Street Hotel. We are looking for someone who is passionate about hospitality and will work well within a dynamic and fast-paced environment, handling multiple tables at any one time.
Your main role will be to interact with our guests by taking orders, making recommendations, delivering their food, processing payments, and providing anything that they ask for in a timely and effective manner.
What we Offer:
- Discounts & Perks Platform
- Wage Stream – An employee app to stream your wages before payday
- Paid overtime
- Flexibility
- No split shifts
- Cycle to work scheme
- Uniform and meals provided
- Uniforms dry cleaned
- Discounted personal dry cleaning
- Social events, wellbeing, and team activities
- Award-winning training opportunities and career development
- Fully funded English lessons
- One paid volunteering day per year
- Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club, and an overnight stay)
- And much more!
What you Need:
- Experience in the same or similar role
- Demonstrate excellent attention to detail
- High standard of food knowledge
- Passionate about food
- Ability to lead and develop the kitchen team
- Organisational and communication skills
- Ability to work within a team
Why join Firmdale Hotels?
Firmdale Hotels is an international award-winning group comprising 10 high-end luxury hotels and 8 bars and restaurants in London and New York.
We are delighted to have been recognized by the hospitality industry for some of the great work our teams have done. Some of our recent awards and accolades include:
- Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality
- Manager of the Year – Laura Sharpe, Cateys 2018
- Hotel of the Year – Group – Cateys 2018
In line with the Asylum and Immigration Act 1996, we require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
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Waiter employer: Firmdale Hotels
Contact Detail:
Firmdale Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter
✨Tip Number 1
Familiarise yourself with the menu and any special dishes offered at the Charlotte Street Hotel. Being knowledgeable about the food and drink options will help you make recommendations and engage with guests more effectively.
✨Tip Number 2
Showcase your passion for hospitality during any interactions, whether it's in person or over the phone. Demonstrating enthusiasm can set you apart from other candidates and show that you're a great fit for the team.
✨Tip Number 3
Prepare to discuss your previous experience in similar roles, focusing on specific examples where you excelled in a fast-paced environment. Highlighting your ability to handle multiple tables and provide excellent service will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees of Firmdale Hotels if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Waiter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles similar to a waiter. Emphasise your attention to detail and food knowledge, as these are key requirements for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to thrive in a fast-paced environment. Mention specific experiences where you successfully handled multiple tables or provided excellent customer service.
Highlight Relevant Skills: In your application, clearly outline your organisational and communication skills. Provide examples of how you've worked effectively within a team and led others, as this is important for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Firmdale Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share experiences that highlight your love for serving guests and creating memorable dining experiences.
✨Demonstrate Attention to Detail
Since attention to detail is crucial in a waiter role, prepare examples of how you've successfully managed multiple tables or ensured orders were accurate in previous positions. This will show your potential employer that you can handle their fast-paced environment.
✨Highlight Your Food Knowledge
Be ready to discuss your knowledge of food and drink. Familiarise yourself with the menu items and be prepared to make recommendations. This will demonstrate your commitment to providing excellent service.
✨Prepare for Teamwork Questions
Expect questions about teamwork and collaboration. Think of specific instances where you worked effectively within a team, as this role requires strong communication and organisational skills to ensure smooth service.
