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- Tasks: Join our Void works team as a Carpenter, delivering quality repairs and maintenance.
- Company: Flagship Services is dedicated to tackling the housing crisis in the East of England.
- Benefits: Enjoy ongoing training, a provided vehicle, and a chance to make a real community impact.
- Why this job: Make homes ready for new beginnings while working in a supportive, customer-focused environment.
- Qualifications: Full trade apprenticeship or NVQ Level 2 in carpentry; clean UK driving licence required.
- Other info: Be part of a leading housing provider with a local approach and community focus.
The predicted salary is between 30000 - 42000 £ per year.
Are you looking to make a real difference in your local community, working for a company committed to tackling the housing crisis in the East of England? At Flagship Services, we are seeking a skilled Carpenter to work as part of our Void works team to help us deliver exceptional service and quality for customers moving into our homes.
In this role, you will work efficiently and safely and strive to minimise waste. You will carry out a range of carpentry and related works to support the repairs and maintenance of Flagship Properties. Using various tools and equipment, including a provided Flagship Services vehicle, you will perform tasks such as installation and repair of doors and windows, associated furniture, flooring, tiling, and basic painting and decorating. You may also support in cleaning damp and mould, carry out void clearances and flood repairs, and identify and arrange removal of asbestos when needed. Ensuring cost-effective and high-quality service for our tenants is essential. Ongoing cyclical compliance and safety training will be provided.
For more details of the role, please see the Part I Play.
Minimum Essential Criteria for Carpenter (Void Works) Role
- Full trade apprenticeship, NVQ Level 2 within a relevant trade, or equivalent experience in carpentry.
- Full, clean UK driving licence with willingness to travel across company properties.
- Ability to complete a broad range of carpentry tasks, including repairs, installation of doors, windows, skirting, and kitchen or bathroom fitting in void properties. Confident in using appropriate tools and equipment, with a strong focus on health & safety.
- Good problem-solving skills and a proactive attitude when faced with unforeseen challenges or emergencies on-site.
- Excellent verbal and written communication skills for diverse interactions.
- Competent in Microsoft applications such as Outlook, Teams, and emails. Willing to learn or use tablet-based apps for receiving and logging jobs.
- Willing to participate in the out-of-hours on-call rota, which may include public holidays.
- Ability to work independently and as part of a collaborative, customer-focused team.
- Commitment to delivering outstanding customer service, treating every home and customer with care and respect.
Living Our Flagship Values
- Great People Doing Great Things – working together to achieve outstanding results and help us tackle the housing crisis.
- Relentlessly Improving Performance – always seeking opportunities to learn and deliver better outcomes for our customers.
- Spending Money Wisely – managing time and resources carefully to deliver the best value with pride and integrity.
- Delivering Excellent Customer Service – going above and beyond to ensure residents are safe, secure, and ready to make a home.
Click here for details of the benefits of joining Flagship Services as a Carpenter
If you’re passionate about putting your trade skills to great use, committed to quality, and ready to make homes ready for new beginnings, we would love to hear from you.
Flagship Services is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central, and southwest of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Group. Join us to help create communities where people can put down roots, feel secure, and thrive.
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Carpenter (Void works) employer: Flagship Group
Contact Detail:
Flagship Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Carpenter (Void works)
✨Tip Number 1
Familiarise yourself with the specific carpentry tasks mentioned in the job description, such as installing doors and windows. Being able to discuss your experience with these tasks during an interview will show that you understand the role and are prepared to hit the ground running.
✨Tip Number 2
Highlight your problem-solving skills by preparing examples of challenges you've faced on-site and how you overcame them. This will demonstrate your proactive attitude and ability to handle unforeseen issues, which is crucial for this role.
✨Tip Number 3
Since communication is key in this position, practice articulating your thoughts clearly. You might be interacting with various stakeholders, so being able to convey information effectively will set you apart from other candidates.
✨Tip Number 4
Show your commitment to customer service by thinking of ways you've gone above and beyond for clients in previous roles. This aligns with Flagship Services' values and will help you stand out as a candidate who truly cares about making a difference.
We think you need these skills to ace Carpenter (Void works)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the specific carpentry skills and tasks required. Highlight your relevant experience in your application.
Tailor Your CV: Customise your CV to reflect your carpentry qualifications, including your trade apprenticeship or NVQ Level 2. Emphasise your experience with repairs, installations, and any relevant tools you are proficient in.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for community service and your commitment to quality work. Mention how your values align with those of Flagship Services and your eagerness to contribute to tackling the housing crisis.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential, ensure your application reflects your ability to communicate effectively. Provide examples of how you've successfully interacted with customers or team members in previous roles.
How to prepare for a job interview at Flagship Group
✨Showcase Your Skills
Be prepared to discuss your carpentry experience in detail. Highlight specific projects where you've successfully completed tasks like installing doors or flooring, and be ready to demonstrate your problem-solving skills with real-life examples.
✨Emphasise Safety Awareness
Since health and safety are crucial in this role, make sure to mention your commitment to safe working practices. Discuss any relevant training you've had and how you ensure compliance with safety regulations on-site.
✨Demonstrate Customer Focus
Flagship Services values excellent customer service, so share instances where you've gone above and beyond for clients. Show that you understand the importance of treating every home and customer with care and respect.
✨Familiarise Yourself with Technology
As the role involves using tablet-based apps for job logging, mention your proficiency with Microsoft applications and your willingness to learn new technologies. This shows you're adaptable and ready to embrace the tools that enhance efficiency.
