Client Service Advisor - Commercial Insurance
Client Service Advisor - Commercial Insurance

Client Service Advisor - Commercial Insurance

Leicester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our client service team to negotiate renewal terms and prepare marketing presentations.
  • Company: Aon is a leading insurance firm dedicated to better decisions and enriching lives globally.
  • Benefits: Enjoy hybrid work flexibility, global wellbeing days, and a supportive, inclusive culture.
  • Why this job: This role offers diverse tasks, professional growth, and the chance to work with multinational clients.
  • Qualifications: Experience in UK Commercial Insurance and a collaborative, client-focused approach are essential.
  • Other info: We value diversity and provide reasonable adjustments for applicants with disabilities.

The predicted salary is between 28800 - 43200 £ per year.

Client Service Advisor – Leicester

Are you a Commercial Insurance professional with a desire to further your career with a market-leading insurance firm?

Can you deliver a high quality and innovative level of service to your clients, working alongside your Client Manager?

If so, we\’d love to hear from you in connection with this brand-new role in our UK corporate insurance team. This is a hybrid role with the flexibility to work both virtually and from our Leicester office.
Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like

In this wide and varied role, you\’ll be joining a client service team and will be responsible for a number of key tasks including:

  • Negotiating your clients\’ renewal terms, Mid Term adjustments and cover extensions, all with support from your Client Manager and Client Service Manager
  • Preparation of comprehensive marketing presentations and renewal reports for your Client Manager to present to the client
  • Working with the Placement Brokers to prepare full cover comparisons as required.
  • Communicate terms of settlement to Clients, ensuring premiums are debited (and allocated appropriately where necessary) and assist with maintenance of credit control standards.
  • Contribute to the formulation of the Service Plan, Reports, Presentations and any other client documents etc. as required including visits to Clients working alongside your Client Manager and supported by your Client Service Manager.
  • Actively engaging and supporting the wider client service team
  • Liaise with colleagues in the Client Service team to fully understand your Clients business and insurance requirements.

How this opportunity is different

Reporting directly to the Client Service manager, this is a rare opportunity to join an experienced, supportive team of insurance professionals based in Leicester, covering the East Midlands and South East England as a Client Service Advisor. The team looks after larger UK risks with some multinational clients across all business sectors.

Our clients require support and access to an approachable and knowledgeable Aon team that will manage for them a commercial product portfolio beyond the core UK classes of Property, Liability and Fleet. In this exciting role, you will be dealing with a variety of other risks including Cyber, Professional Indemnity, D&O and many more, all under the direct guidance and supervision of an experienced Client Manager. Additionally, you\’ll be able to network across the whole of Aon as we continue to enhance our Aon United proposition.
Skills and experience that will lead to success

  • UK Commercial Insurance knowledge and experience gained across the core classes of Property, Liability and Fleet as a minimum
  • Global programme experience would be advantageous but not essential
  • Collaborative, team-playing approach
  • Ability to accommodate a steep learning curve underpinned by a thirst for knowledge
  • Client focused approach with a desire to provide the highest possible levels of service at all times
  • IT savvy with proven Excel skills

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two \”Global Wellbeing Days\” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
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Client Service Advisor - Commercial Insurance employer: Rymer, Echols, Slay & Nelson-Archer, P.C.

Aon is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee wellbeing and professional growth. As a Client Service Advisor in Leicester, you will benefit from a hybrid working model, comprehensive benefits, and the opportunity to collaborate with a supportive team of insurance professionals, all while managing a diverse portfolio of commercial risks. With a strong commitment to continuous learning and a focus on empowering employees, Aon ensures that you can thrive both personally and professionally.
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Contact Detail:

Rymer, Echols, Slay & Nelson-Archer, P.C. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Service Advisor - Commercial Insurance

✨Tip Number 1

Familiarise yourself with the latest trends in commercial insurance, especially in areas like Cyber and Professional Indemnity. This knowledge will not only help you stand out during discussions but also demonstrate your commitment to staying updated in a rapidly evolving field.

✨Tip Number 2

Network with current employees at Aon or within the commercial insurance sector. Engaging with professionals can provide insights into the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships or resolved complex issues in previous roles. Highlighting your client-focused approach will resonate well with the hiring team.

✨Tip Number 4

Showcase your IT skills, particularly in Excel, by being ready to discuss how you've used these tools to enhance your work efficiency or improve client service. Practical examples can set you apart from other candidates.

We think you need these skills to ace Client Service Advisor - Commercial Insurance

UK Commercial Insurance Knowledge
Property, Liability and Fleet Insurance Expertise
Negotiation Skills
Client Relationship Management
Presentation Skills
Attention to Detail
Team Collaboration
Adaptability to Learning
Client-Focused Approach
IT Proficiency
Excel Skills
Communication Skills
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in commercial insurance, particularly in the core classes of Property, Liability, and Fleet. Use specific examples that demonstrate your ability to deliver high-quality service and work collaboratively with a team.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, such as negotiating renewal terms and preparing marketing presentations.

Showcase Relevant Skills: Emphasise your IT skills, especially your proficiency in Excel, as well as your client-focused approach. Provide examples of how you've successfully managed client relationships or contributed to a team in previous roles.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.

How to prepare for a job interview at Rymer, Echols, Slay & Nelson-Archer, P.C.

✨Showcase Your Commercial Insurance Knowledge

Make sure to brush up on your understanding of UK Commercial Insurance, especially the core classes like Property, Liability, and Fleet. Be prepared to discuss your previous experiences and how they relate to the role, as this will demonstrate your expertise and confidence.

✨Prepare for Client-Focused Scenarios

Since the role involves a client-focused approach, think of examples where you've successfully managed client relationships or resolved issues. Highlight your ability to deliver high-quality service and how you can contribute to the team's success.

✨Demonstrate Team Collaboration Skills

Aon values a collaborative environment, so be ready to discuss how you've worked effectively in teams before. Share specific instances where your teamwork led to successful outcomes, showing that you're a team player who can support colleagues.

✨Exhibit Your IT Savviness

As the role requires strong IT skills, particularly in Excel, be prepared to discuss your proficiency with these tools. You might even want to mention any relevant projects where you've used technology to enhance your work or improve processes.

Client Service Advisor - Commercial Insurance
Rymer, Echols, Slay & Nelson-Archer, P.C.

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