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For Companies At a Glance
- Tasks: Provide relaxing beauty treatments and maintain a clean spa environment.
- Company: Join the award-winning Old Course Hotel, a top golfing destination in Scotland.
- Benefits: Enjoy free meals, gym access, discounts, and a competitive salary.
- Why this job: Be part of a passionate team creating memorable experiences in a luxurious setting.
- Qualifications: Level 3 NVQ qualified with a passion for customer service; experience preferred.
- Other info: Casual contract with opportunities for training and career progression.
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.
Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests.
We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.
We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access.
Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.
A career at Old Course Hotel, what’s not to love?
*All benefits subject to availability
About the Role
Our award-winning Kohler Waters Spa is the only one outside the US and creates relaxing and rejuvenating experiences for all of our guests and members. Led by our Kohler Waters Spa Operations Manager, we are looking for Spa Therapists to join our friendly and enthusiastic team in our 5 Bubble Spa.
Your responsibilities will include;
- Carry out beauty treatments to the required standards ensuring the specific treatment time is adhered to.
- Responsible for maintaining the day-to-day cleanliness and hygiene of all treatment rooms in accordance with Health and Safety legislation.
- To ensure all equipment is fully operational and clean and report any defects to our Spa Operations Manager at any time of the day. To ensure all equipment and utensils are appropriately sterilized.
- Liaising with our Spa Operations Manager and Spa Receptionist re scheduled treatments, changes and additions.
- Keep up to date with developments relating to product ranges and new treatments.
- Attending all relevant training courses
- Assist guest in providing accurate information in a courteous manner, staying with guest throughout the treatment and promoting appropriate retail products or additional services
- Providing excellent customer service to all guests, always displaying a high level
- Sharing knowledge of all resort facilities, services and policies.
To be successful in this role you will have the following qualities and experience:
- Level 3 NVQ qualified Therapist with a passion for exceptional customer service.
- Ideally you will have experience within an similar role.
- Having strong attention to detail, the ability to work well as an individual and as part of a team and a can-do attitude are all essential for this role.
Hours
Casual Contract
Remuneration
£12.83 per hour + commission on treatments and retail sales
Benefits
- Free meals and drinks in our complimentary staff canteen
- Discounts across the resort including in our restaurants, room rates, pro shop and golf course
- Wider group discounts within Kohler group.
- Free access to our on-site gym and spa facility.
- Free access to our The Dukes Championship Golf Course
- 24/7 access to the Employee Assistance Programme
The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
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Spa Therapist employer: Kohler Co.
Contact Detail:
Kohler Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the Kohler Waters Spa brand and its unique offerings. Understanding their specific treatments and products will help you engage in meaningful conversations during your interview, showcasing your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills and any relevant experience in the wellness or beauty industry. Be prepared to share examples of how you've gone above and beyond for clients, as this aligns with the resort's commitment to exceptional guest experiences.
✨Tip Number 3
Demonstrate your passion for continuous learning by mentioning any recent training or courses you've completed related to spa treatments or customer service. This shows that you're proactive and eager to develop your skills further.
✨Tip Number 4
Network with current or former employees of the Old Course Hotel, Golf Resort & Spa. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required qualifications for the Spa Therapist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your experience in beauty treatments. Mention specific qualities that make you a great fit for the team at the Old Course Hotel, such as attention to detail and teamwork.
Highlight Relevant Qualifications: Ensure your CV prominently features your Level 3 NVQ qualification and any relevant experience in similar roles. Include any additional training or certifications that may set you apart from other candidates.
Showcase Your Customer Service Skills: In both your CV and cover letter, provide examples of how you've delivered exceptional customer service in previous roles. This is crucial for a position that focuses on creating memorable experiences for guests.
How to prepare for a job interview at Kohler Co.
✨Show Your Passion for Customer Service
As a Spa Therapist, your ability to provide exceptional customer service is crucial. Be prepared to share examples of how you've gone above and beyond for clients in previous roles, demonstrating your commitment to creating memorable experiences.
✨Highlight Your Qualifications
Make sure to mention your Level 3 NVQ qualification and any relevant experience you have in the spa or beauty industry. This will show that you meet the basic requirements and are ready to contribute from day one.
✨Demonstrate Attention to Detail
The role requires strong attention to detail, especially when it comes to hygiene and treatment standards. Prepare to discuss how you ensure cleanliness and safety in your work environment, as well as how you handle equipment maintenance.
✨Be Ready to Discuss Teamwork
Since you'll be working closely with other team members, it's important to convey your ability to collaborate effectively. Share examples of how you've worked as part of a team in the past and how you can contribute to a positive team dynamic at the resort.
