Veterinary Assistant

Veterinary Assistant

Plymouth Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist with patient care, client communication, and maintain a clean hospital environment.
  • Company: Join Petco, a leading health and wellness company dedicated to improving lives of pets and people.
  • Benefits: Enjoy a supportive work culture, opportunities for growth, and a chance to make a real difference.
  • Why this job: Be part of a passionate team that values pets and promotes a positive impact on the community.
  • Qualifications: No prior experience required, just a love for animals and a willingness to learn.
  • Other info: Full-time position with hands-on training and a vibrant work atmosphere.

The predicted salary is between 30000 - 42000 £ per year.

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Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

  • We love all pets like our own
  • We’re the future of the pet industry
  • We’re here to improve lives
  • We drive outstanding results together
  • We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

Position Purpose

The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice.

All hospital staff are responsible for performing their duties in a way that creates an environment in which:

  • The patient’s needs always come first.
  • Every team member understands that they have the power to do what it takes to create an exceptional customer experience.
  • contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.
  • exceptional teamwork and commitment to shared goals benefits the entire organization.

Essential Job Functions

The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:

  • Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record. Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs.
  • Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, , HOM and HLOD.
  • Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record.
  • Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records.
  • Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility.
  • Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination.
  • Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required.
  • Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.

Other Duties And Responsibilities

  • Perform additional duties as assigned
  • Provide backup phone and front desk support as needed

Nature of Supervision

In all activities related to the care of individual patients, the incumbent will take direct supervision from the veterinarians as well as the Veterinary Technician. For purposes of overall supervision, the incumbent takes direction from the HOM/HLOD or from the supervising technician for the shift.

Planning and Problem Solving

Like all team members, the Veterinary Assistant plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients.

Impact

This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired end-result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.

Supervisory Responsibility

This position has no immediate supervisory duties.

Education/Experience

  • Preferred to have at least 1-year previous experience working in veterinary practice or sufficient relatable animal care experience to ensure excellent performance at the above-listed skills
  • Must have excellent written and verbal communication skills
  • Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations
  • Must have telephone and computer skills
  • Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change

Work Environment

The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner’s time will be spent in direct contact with clients and their pets.

Contacts

This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

Para Traducir Esta Página Web Al Español u Otros Idiomas En Su Navegador De Internet, Haga Clic En El Botón De Traducción a La Derecha De La Barra De Direcciones De Su Navegador. Puede Encontrar Instrucciones Adicionales Aquí

https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Health Care Provider

  • Industries

    Retail

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Veterinary Assistant employer: Petco

At Petco, we pride ourselves on being an exceptional employer that fosters a welcoming and inclusive work culture, where every team member is encouraged to be their authentic selves. Our Veterinary Assistants play a vital role in delivering outstanding care to pets and their owners, while benefiting from comprehensive training and growth opportunities within our expansive network of pet care centres. Located in Plymouth, MA, you will join a passionate team dedicated to improving the lives of pets, people, and our planet, all while enjoying a supportive environment that prioritises employee wellbeing.
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Contact Detail:

Petco Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Veterinary Assistant

✨Tip Number 1

Familiarise yourself with Petco's core values and mission. When you understand what they stand for, you can tailor your conversations during interviews to show how your personal values align with theirs.

✨Tip Number 2

Gain hands-on experience with animals, whether through volunteering at shelters or working in pet care. This practical knowledge will not only boost your confidence but also demonstrate your commitment to animal welfare.

✨Tip Number 3

Network with current or former employees of Petco. They can provide valuable insights into the company culture and the specific skills that are highly regarded, which can help you stand out as a candidate.

✨Tip Number 4

Prepare for potential interview questions by practising responses that highlight your teamwork skills and ability to handle stressful situations. Being able to articulate your experiences in these areas will show you're ready for the demands of the role.

We think you need these skills to ace Veterinary Assistant

Excellent Written and Verbal Communication Skills
Compassion and Sympathy
Professional Attitude and Demeanor
Animal Care Experience
Teamwork and Collaboration
Customer Service Skills
Attention to Detail
Ability to Handle Stressful Situations
Basic Computer Skills
Knowledge of Veterinary Procedures
Patient Restraint Techniques
Laboratory Sample Processing
Time Management Skills
Adaptability to New Techniques and Treatments

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Veterinary Assistant at Petco. Tailor your application to highlight relevant experience and skills that align with their mission and values.

Craft a Compelling CV: Your CV should clearly outline your previous experience in veterinary practice or animal care. Emphasise any specific skills related to patient care, teamwork, and communication, as these are crucial for the role.

Write a Personalised Cover Letter: In your cover letter, express your passion for animal care and how it aligns with Petco's values. Mention specific experiences that demonstrate your ability to provide excellent customer service and medical care to pets.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the veterinary field.

How to prepare for a job interview at Petco

✨Show Your Passion for Animal Care

Make sure to express your genuine love for animals during the interview. Share any personal experiences you have with pets or in animal care, as this will resonate well with Petco's core values.

✨Demonstrate Teamwork Skills

Since the role requires exceptional teamwork, be prepared to discuss examples of how you've successfully worked in a team environment. Highlight your ability to collaborate and support colleagues in high-pressure situations.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle stressful situations. Think of scenarios where you had to make quick decisions or manage difficult client interactions, and be ready to share those stories.

✨Familiarise Yourself with Veterinary Terminology

Brush up on basic veterinary terms and procedures relevant to the role. This knowledge will not only impress your interviewers but also show your commitment to the position and readiness to contribute from day one.

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