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For Companies At a Glance
- Tasks: Engage customers, inspire creativity, and manage store operations as a keyholder.
- Company: The Works is a vibrant retailer focused on inspiring reading, learning, and creativity.
- Benefits: Enjoy 25% discount, flexible hours, holiday pay, and access to exclusive perks.
- Why this job: Join a supportive team that values creativity and offers growth opportunities.
- Qualifications: No specific experience required; just bring your passion and positivity!
- Other info: Open to all backgrounds, with a focus on inclusivity and personal development.
The predicted salary is between 20000 - 30000 £ per year.
Overview
Join to apply for the Retail Sales Assistant – Keyholder role at The Works Stores Ltd.
Contract: 4 hour contract.
Why The Works?
10th Best Big Company to Work For 2024 – \’Best Companies\’
We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.
You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.
Perks
- 25% Colleague Discount – Plus exclusive Double Discount days
- MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
- Family Friendly Leave – Enhanced maternity, paternity and adoption pay
- Holiday – 28 days including bank holidays (33 days for Deputy and Store Managers)
- Can-Do Academy – Training and development opportunities
- Wagestream – Early wage access up to 50%
- Share Scheme – Own a piece of The Works
- 24/7 Support for you and your family – Through Retail Trust Employee Assistance Programme
- Healthcare Cash Plan – To support everyday healthcare costs
- Long service awards, pension, life assurance, Cycle to Work scheme, charity giving
Role: Retail Sales Assistant
As a Retail Sales Assistant at The Works, you’ll discover this is not just a job but a mission to inspire people to read, learn, create and play. You’ll be the heartbeat of our store by greeting customers with a warm smile and helping them leave inspired to unlock their imaginations. Your passion for our brand and products will be contagious and motivate customers to return for more inspiration and products that satisfy their creative needs.
Some colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products — that’s supported by us.
Our Culture
The Works is an awesome place to work. Our atmosphere is supportive, friendly and inclusive—a second home where you can be your best, authentic you. Our environment is energetic, yet we make space to share must-watch TV recommendations and favorite page-turners. We are one team and support each other.
Skills / Behaviours That Will Set You Apart
- Genuine and authentic: positivity, creativity, and passion for our brand shine through. Talking to people is your superpower, and your recommendations help customers.
- Resilient champion: able to handle fast-paced retail with busy days, deliveries, and customers.
- Stock magician: manage sorting, pricing and merchandising deliveries with ease.
Keyholder responsibilities
If you’re over 18, you’ll join as a keyholder. You’ll support the Store Management team to open, close, and run the store when needed (holidays, days off, sickness). We’ll train you to do this. There is additional keyholding pay enhancement when holding keys.
Under 18?
If you’re under 18, you won’t perform keyholding duties yet. When you turn 18, you’ll be set up for training so that you can earn the keyholding pay enhancement when on keyholder duties.
Our Purpose
To inspire reading, learning, creativity and play – making lives more fulfilled.
Our Values
We are Crafty | Caring | Can-do. We Listen. We Care.
We are open to discussions around working hours and flexible working. Where possible, we’ll support this and provide reasonable adjustments for interviews. We’re proud to promote diversity and inclusion, and open to all, including under-represented groups.
We don’t just sell products. We inspire reading, learning, creativity and play. When people spend time doing what they love, it’s Time Well Spent. And with the right passion – It All Starts With You.
Seniority level
Entry level
Employment type
Part-time
Job function
Sales and Business Development
Industries
Retail
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Retail Sales Assistant - Keyholder employer: The Works Stores Ltd
Contact Detail:
The Works Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant - Keyholder
✨Tip Number 1
Show your passion for creativity and learning during the interview. Share personal stories about how books, games, or art have inspired you, as this aligns perfectly with The Works' mission.
✨Tip Number 2
Familiarise yourself with The Works' product range before your interview. Being knowledgeable about their offerings will help you engage with customers and demonstrate your enthusiasm for the role.
✨Tip Number 3
Highlight any previous retail experience, especially in fast-paced environments. Discuss how you've successfully managed multiple tasks, as this is crucial for a Retail Sales Assistant.
✨Tip Number 4
Emphasise your ability to work as part of a team. Share examples of how you've collaborated with colleagues to create a positive customer experience, which is key to thriving at The Works.
We think you need these skills to ace Retail Sales Assistant - Keyholder
Some tips for your application 🫡
Show Your Passion: In your application, express your enthusiasm for The Works and its mission to inspire creativity and learning. Share personal experiences that highlight your love for reading, arts, or any creative pursuits.
Highlight Relevant Skills: Emphasise skills that align with the role, such as customer service experience, multitasking abilities, and a knack for merchandising. Use specific examples to demonstrate how you've successfully handled similar responsibilities in the past.
Tailor Your CV: Make sure your CV is tailored to the Retail Sales Assistant - Keyholder position. Include relevant work experience, education, and any training that showcases your suitability for the role. Keep it concise and focused.
Craft a Compelling Cover Letter: Write a cover letter that complements your CV. Address why you want to work at The Works specifically, and how you can contribute to their culture of creativity and support. Be genuine and let your personality shine through.
How to prepare for a job interview at The Works Stores Ltd
✨Show Your Passion for Creativity
During the interview, express your enthusiasm for reading, learning, and creativity. Share personal experiences or stories that highlight how you’ve inspired others or engaged with creative activities. This aligns perfectly with The Works' mission.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to help customers, as this role requires a genuine connection with shoppers to inspire them.
✨Be Ready to Discuss Multitasking
The retail environment can be fast-paced, so be prepared to discuss how you handle multiple tasks simultaneously. Share specific examples of times when you successfully juggled various responsibilities, showcasing your resilience and adaptability.
✨Familiarise Yourself with The Works' Products
Before the interview, take some time to explore The Works' product range. Being knowledgeable about their offerings will not only impress your interviewers but also allow you to speak confidently about how you can help customers find what they need.
