At a Glance
- Tasks: Assist with delivery, installation, and repair of appliances while ensuring a seamless client experience.
- Company: Join Best Buy, a leader in enriching lives through technology and personalised solutions.
- Benefits: Enjoy competitive pay, physical and mental well-being support, and generous employee benefits.
- Why this job: Be part of a supportive culture that values your authentic self and offers unique career possibilities.
- Qualifications: Must be 21+, have a valid driver's license, and possess customer service or delivery experience.
- Other info: Opportunity to lead a team and engage in hands-on work with technology.
As an Appliance Delivery Helper, you’ll assist with the delivery, installation, repair and haul-away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet, you’ll help with a variety of order fulfillment duties, including the delivery, installation, integration, networking and repair of consumer electronics devices.
During installations, you’ll determine the best way to install major appliances, including measuring and protecting areas in route, deciding whether any doors need to be detached and moving fixtures.
What you’ll do
Attend to appointments individually or leading a two-person crew up to 30% of the time, including completing basic complexity Installation and repair of home theater equipment and appliances
Determine best way to bring major appliances into homes and final locations, including measuring and protecting areas in route, deciding if any doors in home need to be detached or fixtures moved
Remove and re-install doors and panels as necessary
Provide a seamless client experience by providing advice on product placement, services and other content
Manage inventory and vehicle maintenance in partnership with other team members
Process paperwork and payment, provide feedback to the store teams and complete in-store repairs
6 months of customer service, sales, installation, or large product delivery experience
Current, valid driver’s license
Have and maintain a driving record that meets Best Buy’s safety standards (e.g., minimal number of violations/accidents)
Ability to lift 350 pounds individually or 700 pounds as a team with the use of support tools such as a harness, dolly or lift with or without reasonable accommodation
Be at least 21 years old
Acquire and maintain any state or local licensing, as required, within 90 days of being hired
Preferred qualifications
Leadership, decision making, written and verbal communication and client relations skills
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Physical and mental well-being support
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID 992626BR
City Birmingham
State Alabama
Pay Range $15 – $18.69 /hr
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide . Eligibility may vary.
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Appliance Delivery Helper employer: Best Buy
Contact Detail:
Best Buy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Appliance Delivery Helper
✨Tip Number 1
Familiarise yourself with common appliances and their installation processes. Understanding how to handle various appliances will not only boost your confidence but also impress the hiring team during any practical assessments.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in the past. This role requires excellent client relations, so being able to demonstrate your experience will set you apart.
✨Tip Number 3
Highlight any leadership experience you have, even if it's informal. Being able to lead a two-person crew is part of the job, so sharing instances where you've taken charge or made decisions will be beneficial.
✨Tip Number 4
Prepare to discuss your driving record and any relevant licenses. Since a valid driver's license and a clean driving record are essential for this position, being ready to talk about these aspects will show you're serious about the role.
We think you need these skills to ace Appliance Delivery Helper
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Appliance Delivery Helper position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, sales, or installation work. Mention specific examples where you demonstrated leadership, decision-making, or client relations skills.
Showcase Your Skills: Make sure to include any technical skills related to appliance installation and repair. If you have experience with home theatre equipment or large product delivery, be sure to mention it as it aligns with the job requirements.
Craft a Strong Cover Letter: Write a personalised cover letter that explains why you are interested in the role and how your background makes you a great fit. Use this opportunity to convey your enthusiasm for working with Best Buy and helping customers.
How to prepare for a job interview at Best Buy
✨Show Your Customer Service Skills
As an Appliance Delivery Helper, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and resolve issues.
✨Demonstrate Problem-Solving Abilities
This role requires you to think on your feet, especially when it comes to installations and repairs. Prepare to discuss situations where you've had to make quick decisions or adapt to unexpected challenges during a delivery or installation.
✨Know the Basics of Appliance Installation
Familiarise yourself with common appliances and their installation processes. Being able to discuss the best practices for moving and installing appliances will show that you're serious about the role and understand the technical aspects involved.
✨Emphasise Teamwork and Leadership Skills
Since you may lead a two-person crew, it's important to demonstrate your leadership abilities. Share experiences where you've successfully worked as part of a team or taken charge of a situation, showcasing your decision-making skills.