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- Tasks: Greet visitors, manage calls, and provide clerical support in a healthcare setting.
- Company: Join Cape Cod Healthcare, a leading provider of health services in the community.
- Benefits: Enjoy flexible per diem hours with opportunities for growth and training.
- Why this job: Be part of a compassionate team that values service excellence and community impact.
- Qualifications: High school diploma required; one year of clerical experience preferred.
- Other info: Must be able to lift 50 pounds and maintain confidentiality.
Join to apply for the Receptionist (Per Diem) role at Cape Cod Healthcare
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Join to apply for the Receptionist (Per Diem) role at Cape Cod Healthcare
- Asks for caller\’s or visitor\’s name, arranges for appointment with or notifies person called upon on caller\’s arrival, guides caller to destination, and records name, time of call, nature of business, and person called upon.
- May issue visitor\’s pass when required.
- May type memos, correspondence, reports, and other documents, as needed.
- May answer inquiries.
- Answer telephones; determine nature of call and direct caller to appropriate individual or department.
- Receive request from within the facility and locate personnel through paging system.
- Receive inquiries and release information in accordance with established policies and procedures.
- Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
- Follow all established safety procedures and precautions when operating office equipment.
- Attend and participate in facility mandatory in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.).
- May perform variety of clerical duties and other duties pertinent to type of establishment.
- May collect and distribute mail and messages.
- Must maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information; and adhere to Resident’s rights.
- Performs other work related duties as assigned or requested.
- Asks for caller\’s or visitor\’s name, arranges for appointment with or notifies person called upon on caller\’s arrival, guides caller to destination, and records name, time of call, nature of business, and person called upon.
- May issue visitor\’s pass when required.
- May type memos, correspondence, reports, and other documents, as needed.
- May answer inquiries.
- Answer telephones; determine nature of call and direct caller to appropriate individual or department.
- Receive request from within the facility and locate personnel through paging system.
- Receive inquiries and release information in accordance with established policies and procedures.
- Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
- Follow all established safety procedures and precautions when operating office equipment.
- Attend and participate in facility mandatory in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.).
- May perform variety of clerical duties and other duties pertinent to type of establishment.
- May collect and distribute mail and messages.
- Must maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information; and adhere to Resident’s rights.
- Performs other work related duties as assigned or requested.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects JML’s commitment to CARES: compassion, accountability, respect, excellence and service.
- Must possess, as a minimum, a high school diploma or its equivalent.
- Must have at least one (1) year’s experience in a clerical position, or successfully completed a secretarial science program from an accredited school/college.
- Must be able to read, write, speak, and understand the English language.
- Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations.
- Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
- Must be knowledgeable of administrative practices, procedures, and guidelines.
- Must possess a cheerful personality and be able to work harmoniously with other personnel.
- Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
- Must be able to follow written and oral instructions.
- Must be able to effectively use office equipment including fax machine, copy machine, and printer.
- Must have computer experience and able to use Microsoft Office products.
- Must be able to lift a minimum of 50 pounds and meet all other Physical and Sensory requirements of the job.
Purpose of Position
Greets and receives callers or visitors at establishment, and ascertains nature of business. Also provides clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor.
Schedule Details
Per Diem Hours, Rot. Days, Occ. Weekends & Holidays
Organization
JML Care Center
Primary Location
Massachusetts-Falmouth
Department
JML-Administration
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
-
Industries
Hospitals and Health Care
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Receptionist (Per Diem) employer: Cape Cod Healthcare
Contact Detail:
Cape Cod Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Per Diem)
✨Tip Number 1
Familiarise yourself with the specific duties of a receptionist in a healthcare setting. Understanding the importance of confidentiality and patient care will help you demonstrate your commitment to the role during interviews.
✨Tip Number 2
Practice your communication skills, as you'll need to interact with various individuals, including patients and staff. Being able to convey information clearly and courteously is crucial for this position.
✨Tip Number 3
Get comfortable with office equipment and software commonly used in healthcare settings, such as Microsoft Office. Highlighting your proficiency can set you apart from other candidates.
✨Tip Number 4
Showcase your ability to remain calm under pressure. Think of examples from past experiences where you've successfully handled stressful situations, as this will be valuable in a busy healthcare environment.
We think you need these skills to ace Receptionist (Per Diem)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in clerical roles or customer service. Emphasise skills like communication, organisation, and proficiency with office equipment, as these are crucial for the Receptionist position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle inquiries, manage appointments, and maintain confidentiality, which are key aspects of the job.
Highlight Relevant Skills: In your application, clearly outline your skills related to administrative practices, Microsoft Office proficiency, and your ability to remain calm under pressure. These attributes will resonate well with the hiring team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for a Receptionist role.
How to prepare for a job interview at Cape Cod Healthcare
✨Know the Role Inside Out
Make sure you understand the responsibilities of a receptionist at Cape Cod Healthcare. Familiarise yourself with tasks like answering calls, guiding visitors, and maintaining confidentiality. This will help you answer questions confidently and show your genuine interest in the position.
✨Demonstrate Excellent Communication Skills
As a receptionist, communication is key. Practice clear and concise responses to common interview questions. Be prepared to demonstrate how you would handle difficult callers or visitors, showcasing your ability to remain calm and tactful under pressure.
✨Showcase Your Organisational Skills
Highlight any previous experience that demonstrates your organisational abilities. Discuss how you manage multiple tasks, such as scheduling appointments and handling inquiries, while ensuring everything runs smoothly. This will reassure the interviewer of your capability to handle the role's demands.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the team, company culture, or specific expectations for the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
