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- Tasks: Engage customers and introduce them to the exciting worlds of Warhammer.
- Company: Join Games Workshop, a global leader in the Warhammer hobby with over 550 stores worldwide.
- Benefits: Enjoy competitive pay, a pension scheme, training, staff discounts, and a fun work environment.
- Why this job: Be part of a vibrant community, share your passion, and create memorable experiences for customers.
- Qualifications: We seek cheerful, customer-focused individuals who can make every interaction positive.
- Other info: Apply by sending a letter or video explaining your interest; applications close on 3rd August 2025.
With more than 550 stores all around the world, serving as the gateway to the worlds of Warhammer, our stores are a unique kind of shop! They are the best place to learn about our miniatures and discover the worlds of Warhammer.
Our retail staff are the first point of contact. It is their job to introduce people to our Worlds and help them fulfil their Warhammer aspirations. If you are passionate about championing the Warhammer hobby in your local town or city, a career in Games Workshop retail could be waiting for you. As a Warhammer representative, you will be responsible for welcoming new customers into the worlds of Warhammer by providing hands-on hobby guidance and creating a fun and engaging atmosphere for all our customers. You will also make decisions that will help grow the store and keep the Warhammer hobby alive in the local community. We are looking for someone who is customer focused, cheerful and professional, who can turn every customer interaction into a positive and memorable experience. In return, we will provide you with all the training and support you need to be successful in this role.
Working at Games Workshop
At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills and experience.
In addition to an excellent salary based on a global pay banding structure, we offer a range of benefits and rewards, including a company pension, sharesave scheme, training, recognition programs, and attractive staff discounts. On top of that, you’ll get to work in a fun environment with an engaging customer base.
How to apply
Closing date: Applications for this role close Sunday 3rd August 2025
To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for.
Please include an up-to-date CV to support your application. When you’re ready, please click apply, below.
If you want to know more about the application process, have a look at the guide on our website and if you have any questions about the role, please feel free to contact us at warhammer.stores.recruitment@gwplc.com To ensure the safety of both our customers and staff, the selected candidate will need to undergo a criminal background check in accordance with the laws of the country where they will be employed.
Find the team that plays to your strengths and talents
Work with the worlds of Warhammer around the globe
Discover what makes our unique company great
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Warhammer Store Assistant: Crawley, Part Time (20 hours) employer: Games Workshop Group PLC
Contact Detail:
Games Workshop Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warhammer Store Assistant: Crawley, Part Time (20 hours)
✨Tip Number 1
Familiarise yourself with the Warhammer universe. Knowing the lore, miniatures, and gameplay will help you connect with customers and demonstrate your passion for the hobby.
✨Tip Number 2
Engage with the local Warhammer community. Attend events or join online forums to build relationships and show that you're already an active participant in the hobby.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples where you've created positive experiences for others, as this role is all about making every interaction memorable.
✨Tip Number 4
Demonstrate your enthusiasm during the application process. Whether through a letter or video, let your personality shine and convey why you would be a great fit for the Warhammer store environment.
We think you need these skills to ace Warhammer Store Assistant: Crawley, Part Time (20 hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Warhammer Store Assistant entails. Familiarise yourself with the responsibilities and the company culture to tailor your application accordingly.
Craft Your Letter or Video: This is your chance to shine! Whether you choose to write a letter or create a video, express your passion for the Warhammer hobby and why you want to work in this role. Be genuine and let your enthusiasm show.
Update Your CV: Ensure your CV is current and highlights relevant experience, especially any customer service roles or hobbies related to Warhammer. Tailor it to reflect the skills and attributes that Games Workshop values.
Follow Application Instructions: Make sure to follow the application instructions carefully. Submit your letter or video along with your CV as specified, and double-check that everything is complete before hitting send.
How to prepare for a job interview at Games Workshop Group PLC
✨Show Your Passion for Warhammer
Make sure to express your enthusiasm for the Warhammer hobby during the interview. Share your personal experiences with the miniatures and how they have impacted you. This will demonstrate that you are genuinely interested in the role and can connect with customers.
✨Understand the Company Culture
Familiarise yourself with Games Workshop's values and culture. They prioritise attitude over skills, so be prepared to discuss how your personal values align with theirs. Show that you can embody their cheerful and professional approach to customer service.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might encounter in the store. Be ready to discuss how you would handle different situations, ensuring that every interaction is positive and memorable. This will highlight your customer-focused mindset.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about training opportunities or how the store engages with the local community. It shows your interest in the role and your desire to contribute positively.
