Implementation Consultant

Implementation Consultant

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help clients implement and train on our software, ensuring their success.
  • Company: Join Simpro Group, a leader in SaaS field service management solutions.
  • Benefits: Enjoy flexible working, generous leave, health insurance, and a casual office vibe.
  • Why this job: Be part of a fun, growth-minded team that celebrates success and values diversity.
  • Qualifications: Must have a UK driving licence, training skills, and experience with software support.
  • Other info: This hybrid role offers remote work and travel across the UK to meet clients.

The predicted salary is between 28800 - 43200 £ per year.

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Implementation Consultant

Apply locations Aberdeen, Aberdeenshire, Scotland (Remote) time type Full time posted on Posted 24 Days Ago job requisition id JR101359

First Things First – What We Can Offer You

  • A generous annual leave entitlement plus a personal leave entitlement
  • Private Health Insurance
  • Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
  • Life Insurance
  • Company pension scheme, with 5% employer contribution
  • Generous Parental Leave Program
  • Home Office Allowance
  • Paid Volunteer Leave Days
  • Public Holiday Exchange Scheme
  • Enjoy up to 4 weeks a year of flexible \’Work from Anywhere\’ time!
  • Talent Referral Programme – get rewarded for referring a friend to join our team!
  • Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
  • Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
  • A discounts and cash back scheme
  • Flexible working environment
  • Casual dress and relaxed office environment
  • Happy hours and office games
  • Opportunities for career progression and development
  • Diverse training & internal networking opportunities across all of our product lines
  • Check out our website for more about working at Simpro Group https://www.simprogroup.com/uk/company/careers#positions

The Job

Simpro\’s Software Implementation Consultants are key in ensuring the successful implementation and training of Simpro\’s suite of products, to new and existing customers.

This is a hybrid role, part working remotely, and the rest travelling, visiting and supporting our customers at their various sites around the UK.

What You’ll Do

  • Work with new clients to understand their business requirements.

  • Help the customer to customise and configure the product to meet their specific goals.

  • Conduct on-site and remote consultancy sessions and training for end-users.

  • Support users with their initial use of the product.

  • Follow and adapt implementation plans.

  • Conduct post-implementation support to ensure system confidence and customer satisfaction.

What You’ll Bring

  • Full UK Driving Licence and own vehicle.

  • A professional and consultative approach.

  • Excellent training delivery skills, with an ability to tailor methods to suit different needs.

  • Experience supporting end customers with Software or Web products.

  • Understanding of business processes and workflows.

  • The ability to prioritise, meet deadlines and deliver rapid outcomes.

  • Confidence to adapt and learn new programs, and systems.

Core values required of all Simpro , AroFlo, BigChange & ClockShark employees:

We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro , AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you\’d like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV and covering letter.

Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.

Welcome

Welcome to Simpro! Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We\’re growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together!

About Us

Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees.
Ready to transform your business? Explore our products at simprogroup.com , aroflo.com , bigchange.com and clockshark.com .

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Implementation Consultant employer: The Simpro Group Pty Ltd

Simpro Group is an exceptional employer that prioritises employee well-being and professional growth, offering a generous benefits package including private health insurance, flexible working arrangements, and a supportive work culture. With a focus on career development and a commitment to diversity, employees can thrive in a dynamic environment while enjoying the unique advantage of working remotely from Aberdeen, Aberdeenshire, Scotland, and engaging with clients across the UK.
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Contact Detail:

The Simpro Group Pty Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Implementation Consultant

✨Tip Number 1

Familiarise yourself with Simpro's suite of products. Understanding the software inside and out will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former Implementation Consultants at Simpro. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer in your application process.

✨Tip Number 3

Prepare to showcase your training delivery skills. Since this role involves conducting training sessions, think of examples from your past experiences where you successfully tailored your approach to meet different needs.

✨Tip Number 4

Highlight your consultative approach in conversations. During interviews, focus on how you've previously understood client requirements and adapted solutions to meet their specific goals, as this aligns perfectly with the job description.

We think you need these skills to ace Implementation Consultant

Consultative Approach
Training Delivery Skills
Customer Support Experience
Business Process Understanding
Software Configuration Skills
Project Management
Adaptability to New Systems
Excellent Communication Skills
Time Management
Problem-Solving Skills
Driving Licence and Vehicle
Remote Consultancy Skills
Client Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an Implementation Consultant. Focus on your training delivery skills, experience with software products, and any consultancy roles you've held.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Simpro Group that appeal to you, such as their customer-centric approach or opportunities for career progression.

Showcase Your Soft Skills: Emphasise your consultative approach and ability to adapt to different client needs. Highlight examples where you've successfully supported end-users or tailored training methods to suit various audiences.

Research the Company Culture: Familiarise yourself with Simpro Group's core values and culture. Reflect these values in your application by demonstrating how you embody traits like accountability, teamwork, and a growth mindset.

How to prepare for a job interview at The Simpro Group Pty Ltd

✨Understand the Role

Before the interview, make sure you thoroughly understand the responsibilities of an Implementation Consultant. Familiarise yourself with how to customise and configure software products to meet client needs, as well as the importance of post-implementation support.

✨Showcase Your Training Skills

Since excellent training delivery skills are crucial for this role, prepare examples of how you've successfully trained others in the past. Be ready to discuss different methods you've used to tailor your training to suit various audiences.

✨Demonstrate Customer-Centricity

Simpro values a customer-centric approach, so be prepared to share experiences where you've put customers first. Highlight how you've understood their business requirements and adapted solutions accordingly.

✨Emphasise Adaptability

The ability to adapt and learn new programs is essential. Share instances where you've quickly picked up new software or processes, and explain how you managed to deliver results under tight deadlines.

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