At a Glance
- Tasks: Support individuals affected by cancer with benefits advice and casework.
- Company: Join Meeting New Horizons, a community-focused organisation making a real impact in Yorkshire.
- Benefits: Enjoy a salary of £25,000, 25 days holiday, and a health plan after probation.
- Why this job: Make a difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: Welfare benefit casework experience within the last 12 months is essential.
- Other info: Flexible full or part-time roles available; secondment and university placements welcomed.
The predicted salary is between 20000 - 30000 £ per year.
Are you looking for an opportunity to make a real difference to people’s lives? Are you someone who is resilient with an empathetic nature whilst also being highly organised?
If so we have an exciting opportunity for someone to join our team in Doncaster working on this valuable service.
About Us
Meeting New Horizons delivers a range of projects across the Yorkshire and Humber region that provide services that are of benefit to local individuals and communities. In Doncaster, we currently deliver a Benefits Advice Service in partnership with Macmillan Cancer Support.
Delivered by a team of advisors, the service acts a one-stop-shop for people affected by cancer to access independent and confidential advice and information. The service supports people from the point of diagnosis through treatment and onwards, and provides advice on welfare benefits and entitlements, offers advocacy and support at benefit Tribunals, and provides access to Macmillan and other charity grants.
The aim of the service is to ensure that all those affected by cancer are aware of and have access to welfare entitlements and other available support. The service aims to alleviate some of the financial stress and burden, by taking on the responsibilityfor accessing such support, enabling individuals to reduce stress, help them deal emotionally with their situation and allows them to focus on their treatment and recovery.
The role
Working primarily office based, this role will provide a first point of contact triage service, to assess the service user’s financial situation, determine which benefits and support may be available to them, and identify the optimum timeframe for the next contact and person-centred plan.
This is a varied role which will involve working within an office environment, as well as in the community and within client’s own homes or other local settings. The role will deliver a full benefits casework service, including a first point of contact triage service to assess the service user’s financial situation, determine which benefits and support may be available to them, and identify the optimum timeframe for the next contact. You will also assist clients with form completion and applications for benefits, grants and other support, including assisting with disputes and appeals/tribunals. The post holder will also have responsibility for liaising with other statutory agencies to ensure service users receive all assistance available.
The ideal candidate will have welfare benefit casework experience within the last 12 months and be able to work independently as well as part of our team.
Package
The post has a salary of £25,000 per annum with a wide range of access to training and personal development opportunities. You will be based at our offices at Armstrong House, First Avenue, Robin Hood Airport, Doncaster DN9 3GA.
This can be a full or part time position for the right candidate, full time is based on a 35 hour working week and so offers a good work life balance. We also open to secondment and University placement opportunities. 7 month fixed term contract.
We also provide 25 days holiday plus bank holidays per year. A company health plan is also provided following successful completion of probation. The post will be subject to an enhanced DBS check.
How to Apply
For further information about this role please contact Nicky Parkin, Service Manager on 01302 802005 or email nparkin@meetingnewhorizons.co.uk.
To apply for the position, please send a complete CV and a covering letter outlining how you meet the essential criteria for the role to:
Rachael Fischer
Head of HR & Operations
Hull CVS & Meeting New Horizons
The Strand
75 Beverley Road
Hull
HU3 1XL
Direct Tel: 01482 595530
rfischer@hull-cvs.co.uk
Closing date: Sunday 17th August 2025
Interview date: Thursday 28th August 2025
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Macmillan Benefits Advisor – Doncaster Hull CVS employer: Community Vision
Contact Detail:
Community Vision Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Macmillan Benefits Advisor – Doncaster Hull CVS
✨Tip Number 1
Familiarise yourself with the specific benefits and support available for individuals affected by cancer. Understanding the nuances of welfare benefits related to health issues will help you demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your empathy and resilience in your interactions with potential employers. Prepare examples from your past experiences where you've successfully supported clients through challenging situations, as this is crucial for the role.
✨Tip Number 3
Network with professionals in the welfare benefits sector or those who have experience working with cancer support services. This can provide you with valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 4
Research Meeting New Horizons and Macmillan Cancer Support thoroughly. Understanding their mission, values, and the specific services they offer will allow you to align your answers with their goals during the interview process.
We think you need these skills to ace Macmillan Benefits Advisor – Doncaster Hull CVS
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your relevant experience in welfare benefits casework and your ability to work both independently and as part of a team.
Craft Your Cover Letter: In your cover letter, clearly outline how your skills and experiences align with the essential criteria mentioned in the job description. Use specific examples to demonstrate your empathetic nature and organisational skills.
Tailor Your CV: Make sure your CV is tailored to the position. Include relevant work experience, particularly in welfare benefits, and any training or qualifications that support your application. Keep it concise and focused on what matters for this role.
Proofread Your Application: Before submitting, proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Community Vision
✨Show Your Empathy
As a Macmillan Benefits Advisor, you'll be working with individuals facing challenging situations. During the interview, share examples of how you've demonstrated empathy in previous roles, especially when dealing with sensitive issues.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss how you manage your time and prioritise tasks effectively, especially when handling multiple cases or deadlines.
✨Demonstrate Your Knowledge of Welfare Benefits
Familiarise yourself with the welfare benefits system and recent changes. Be ready to discuss specific benefits and how they can assist individuals affected by cancer, showcasing your expertise in this area.
✨Prepare Questions for the Interviewers
Engage with the interviewers by preparing thoughtful questions about the role and the organisation. This shows your genuine interest in the position and helps you understand how you can contribute to their mission.