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- Tasks: Plan and schedule maintenance tasks while providing top-notch administrative support.
- Company: Join Bernicia, a leading housing provider in the North East, dedicated to helping people find homes.
- Benefits: Enjoy 36 days of annual leave, remote work options, and health cash plan membership.
- Why this job: Be part of a people-focused culture that values integrity, teamwork, and customer service excellence.
- Qualifications: Experience in repairs and maintenance, Salesforce, and strong organisational skills are essential.
- Other info: Permanent and fixed-term positions available; apply before 12th August 2025.
The predicted salary is between 22000 - 29000 £ per year.
Maintenance Planner & Administrator
Maintenance Planner and Administrator
Location: Ashington
Contract: Permanent and Fixed Term Positions; Temporary positions to 31st March 2026.
Hours: 37 per week Monday to Friday
Salary: £26,142.00 per annum
Closing Date: Tuesday 12th August 2025, 5pm
Are you passionate aboutproviding a right first time, highly effective repairs and maintenance service focused on delivering exceptional customer service excellence?
If so, then ourMaintenance Planner & Administratorpost is for you!
About the role:
- Planning and scheduling trade resources
- Delivering high level business support and administrative activities
- Providing advice, support and guidance on repairs and maintenance related issues
- Maintaining accurate records to enable meaningful and precise key performance indictors and management information
About you:
Youll need:
- Experience of working in a repairs and maintenance function
- Experience working with Salesforce
- Experience ofscheduling trade resources, administrating repairs and maintaining accurate records
- Skilled at managing a busy varied workload with changing priorities
- Well organised with good influencing skills and a keen eye for detail
-
Excellent working knowledge of MS Excel, Word and Outlook
The Benefits:
- 36 days annual leave (including bank holidays)
- Opportunity to working from home up to 2 days a week.
- Health cash plan membershipso you can save money by claiming cash back over £1000 each year – towards essential healthcare such asdental, optical, physio and loads more. Well also cover the costs of including any dependent children in the scheme up to the age of 21 or 24 if in full time education that you may have.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- Generous pension scheme.
About us:
- Were all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.
- Weve built Bernicia to be a business that people want to be a part of. Were one of the North Easts largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
- Everything about Bernicia is people focused, thats why weve held the Investors in People Gold Award since 2010.
- We operate within a set of simple, but effective values, which blend perfectly to create our unique Bernicia Way culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
For more information regarding this role, please contact:
Sarah Carron0191 238 3120orJill Georgeon0191 238 3124.
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
________________________________________________________________
The Group is fully committed to the promotion of equal opportunities, and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Locations
Maintenance Planner & Administrator in Ashington, Northumberland employer: Bernicia
Contact Detail:
Bernicia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Planner & Administrator in Ashington, Northumberland
✨Tip Number 1
Familiarise yourself with Salesforce, as it's a key requirement for the role. Consider taking an online course or tutorial to boost your confidence and demonstrate your commitment to mastering this tool.
✨Tip Number 2
Highlight your experience in scheduling trade resources during any networking opportunities. Connect with professionals in the repairs and maintenance sector on platforms like LinkedIn to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss your organisational skills in detail. Think of specific examples where you successfully managed a busy workload and adapted to changing priorities, as this will resonate well with the hiring team.
✨Tip Number 4
Research Bernicia's values and culture thoroughly. Be ready to articulate how your personal values align with theirs, especially regarding customer focus and teamwork, as this will show you're a great fit for their team.
We think you need these skills to ace Maintenance Planner & Administrator in Ashington, Northumberland
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Maintenance Planner & Administrator position. Tailor your application to highlight your relevant experience in repairs and maintenance.
Highlight Relevant Experience: Make sure to emphasise your experience with Salesforce, scheduling trade resources, and maintaining accurate records. Use specific examples from your past roles to demonstrate your capabilities.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for providing exceptional customer service and your ability to manage a busy workload. Mention how your values align with those of Bernicia.
Review and Submit: Before submitting your application, double-check all your documents for accuracy and completeness. Ensure that you have filled out the online application form in full, as incomplete applications may not be reviewed.
How to prepare for a job interview at Bernicia
✨Showcase Your Experience
Make sure to highlight your previous experience in repairs and maintenance during the interview. Be prepared to discuss specific examples of how you've successfully planned and scheduled trade resources, as this is a key aspect of the role.
✨Demonstrate Your Organisational Skills
Since the job requires managing a busy workload with changing priorities, be ready to explain how you stay organised. Share techniques or tools you use to keep track of tasks and deadlines, especially in a fast-paced environment.
✨Familiarise Yourself with Salesforce
As experience with Salesforce is essential for this position, take some time to brush up on your knowledge of the platform. Be prepared to discuss how you've used it in past roles and how it can help streamline maintenance processes.
✨Emphasise Customer Service Excellence
Since the role focuses on delivering exceptional customer service, think of examples where you've gone above and beyond for customers. This will show your commitment to providing a high-quality service, which aligns with the company's values.
