Team Leader

Team Leader

Dundee Full-Time No home office possible
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At a Glance

  • Tasks: Lead shifts, motivate your team, and ensure top-notch customer service.
  • Company: Join Greens Retail, Scotland's award-winning convenience store chain with a community focus.
  • Benefits: Enjoy competitive pay, discounts, bonuses, and opportunities for growth.
  • Why this job: Be part of a fun, dynamic team redefining retail while making a local impact.
  • Qualifications: Food retail experience is essential; supervisory experience is a plus.
  • Other info: Immediate starts available for both part-time and full-time roles.

Retail Supervisor / Team Leader

Location: Dundee

Start Date: Immediate Starts Available

Pay: £13 per hour

Contract: Part time & Full time positions available

Greens Retail who?

Greens Retail are the leading c-store chain in Scotland, having been crowned Independent Retail Chain of the Year at the Grocer Gold Awards 2018 and finalists again in 2019, along with numerous other awards such as Scottish Local Retailer of the Year.

We continue to grow, build, and innovate within existing stores primarily under the \’Greens\’ fascia across the East Coast of Scotland and are expanding into further sites. Find out more at www.Greens.co.uk.

At Greens Retail, our motto is \’redefining convenience retailing\’. We differentiate ourselves by creating an exceptional customer experience, maintaining high store standards, and engaging with the local community. We benefit from strong Head Office support based in Kirkcaldy, Fife, and empower our teams to operate stores as if they were their own. Our stores feature in-store bakeries, butcheries, and other concessions, with ongoing expansion plans.

Greens Retail is part of the Glenshire Group, a Scottish family-owned conglomerate based in Fife, operating across Retail, Hospitality, Property, Cleaning & Hygiene, Business Supplies, Pizza Hut delivery, and Frozen Drinks.

Team Leader role

A Team Leader at Greens Retail supports the management team by effectively running shifts, motivating colleagues, and ensuring tasks are completed. We seek exceptional individuals who thrive on challenges and aim to deliver one of the best convenience stores in the country. Your typical day will involve:

  • Delivering excellent customer service
  • Creating a positive working environment
  • Prioritising workload to maintain store standards and motivate the team
  • Building strong community links and hosting local events
  • Ensuring efficient store operations in compliance with health & safety and other procedures

Both part-time and full-time positions are available.

Benefits

  • Competitive weekly salary
  • Colleague discount of 10% within retail stores & Subway, 50% within Glenshire Group Pizza Delivery sites
  • Refer a friend bonus
  • Additional leave based on length of service
  • Pension scheme with 3% employer contributions
  • Be part of a dynamic, entrepreneurial, and fun team
  • Opportunities to grow and progress within retail or other group businesses
  • Engage with wider parts of the business, including store managers and head office

What do I need?

  • Essential: Food retail experience
  • Preferred: Supervisory experience
  • Positive attitude and teamwork skills
  • Training will be provided; experience is advantageous but not mandatory

Beyond skills, a willingness to deliver, passion for retail, and strong attention to detail are essential.

When & how do we get started?

  • We are looking for the ideal candidate to start ASAP.
  • Please submit your CV here, and we will be in touch.

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Team Leader employer: Glenshire Group

Greens Retail is an award-winning c-store chain in Scotland, renowned for its commitment to exceptional customer service and community engagement. With a supportive work culture that empowers employees to take ownership of their stores, Greens offers competitive pay, generous discounts, and opportunities for career growth within a dynamic and fun team environment. Located in Dundee, this is an ideal workplace for those looking to thrive in the retail sector while being part of a family-owned business with strong local ties.
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Contact Detail:

Glenshire Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with Greens Retail's values and customer service approach. Understanding their motto of 'redefining convenience retailing' will help you align your responses during any interviews or discussions.

✨Tip Number 2

Highlight any previous experience in food retail, especially if you've held a supervisory role. Be ready to share specific examples of how you've motivated a team or improved store standards in past positions.

✨Tip Number 3

Prepare to discuss how you can contribute to building strong community links. Think of ideas for local events or initiatives that could enhance the store's presence in the community.

✨Tip Number 4

Showcase your positive attitude and teamwork skills during any interactions. Greens Retail values a collaborative environment, so demonstrating your ability to work well with others will set you apart.

We think you need these skills to ace Team Leader

Customer Service Excellence
Team Motivation
Shift Management
Workload Prioritisation
Health and Safety Compliance
Community Engagement
Retail Operations Knowledge
Positive Attitude
Teamwork Skills
Problem-Solving Skills
Communication Skills
Attention to Detail
Adaptability
Leadership Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant food retail and supervisory experience. Use specific examples that demonstrate your ability to deliver excellent customer service and motivate a team.

Craft a Strong Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of Greens Retail's values. Mention how you can contribute to creating an exceptional customer experience and maintaining high store standards.

Highlight Teamwork Skills: In your application, emphasise your teamwork skills and positive attitude. Provide examples of how you've successfully worked in a team environment and contributed to a positive working atmosphere.

Show Enthusiasm for the Role: Express your enthusiasm for the Team Leader position in your application. Mention your willingness to learn and grow within the company, and your commitment to engaging with the local community.

How to prepare for a job interview at Glenshire Group

✨Show Your Passion for Retail

Make sure to express your enthusiasm for the retail industry during the interview. Talk about what excites you about working in a convenience store and how you can contribute to creating an exceptional customer experience.

✨Demonstrate Leadership Skills

As a Team Leader, you'll need to motivate and manage a team effectively. Prepare examples from your past experiences where you've successfully led a team or handled challenges, showcasing your ability to inspire others.

✨Know the Company Values

Familiarise yourself with Greens Retail's motto of 'redefining convenience retailing' and their commitment to community engagement. Be ready to discuss how you align with these values and how you can help uphold them in your role.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about opportunities for growth within the company or how they measure success in the Team Leader position.

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