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- Tasks: Create and deliver bespoke training programmes for over 100 staff in a dynamic environment.
- Company: Join Counter Terrorism Policing, a vital organisation dedicated to keeping communities safe.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by empowering staff with essential skills in a supportive culture.
- Qualifications: IT expertise and training experience are essential; passion for learning is a plus!
- Other info: Applications close on 8th August 2025; don't miss your chance to apply!
The predicted salary is between 38000 - 52000 ÂŁ per year.
Training Officer – Band I – Technology CSC – Counter Terrorism Policing HQ
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Training Officer – Band I – Technology CSC – Counter Terrorism Policing HQ
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Job Title- Training Officer – Band I – Technology CSC – Counter Terrorism Policing HQ
Salary- The starting salary is ÂŁ45,131, which includes allowances totalling ÂŁ2,928.
Location- Birmingham
Client Job Reference- 19479
The salary is broken down as ÂŁ 42,203 basic salary, which will increase annually until you reach the top of the scale ÂŁ47,668. Plus, a location allowance of ÂŁ1,928 and a non-pensionable allowance of ÂŁ1,000.
We’re seeking an IT professional with training expertise to join the Technology Pillar at Counter Terrorism Policing Headquarters. You’ll be responsible for creating and delivering bespoke training programmes for over 100 staff members working in the Customer Service Centre (CSC), as well as providing flexible, cross-functional support to ensure staff can confidently use key systems, tools, and platforms. This will be achieved both independently and in collaboration with technical subject matter experts.
Key responsibilities:
- Collaborate with stakeholders (Technology Pillar Support Teams, CSC, project, testers, developers, business, national/regional training function) to understand their technical training requirements and the technology to be implemented.
- Assist with the development of technical and non-technical learning strategies for projects outlining plans, resources, deliverables, assumptions and risks.
- Assist the CSC Training Manager and CSC Senior Training Officer in conducting technical training needs analyses, skills gap analyses, and produce training delivery strategy, training evaluations documentation and lessons learned conclusions.
- Adhere to the Technology Pillar Training Team’s strategy and engagement processes.
- Represent the team at meetings and Working Groups, when required, to report on progress, obtain sign off of documentation and confirm decisions and deliverables. Provide updates to the CSC Training Manager and CSC Senior Training Officer on progress, risks, issues and successes.
- Design and develop bespoke training courses (to national CTP standards), including lesson plans, exercise workbooks, PowerPoint presentations, support guides etc. (independently and/or in collaboration with subject matter experts).
- Schedule and deliver training, where required, to agreed technical support staff/end user groups using classroom, one-to-one, coaching, remote training etc. in accordance with approved training approach.
- Responsible for the programme supervision, discipline and welfare of students whilst they are on the course and to provide the necessary support and encouragement required for them and their mentors in the workplace.
- Shared responsibility with other training team colleagues to keep Technology Pillar training records and skills matrix up to date and identify and submit bi-annual and ad-hoc external training requirements for the department.
- Any other activities that contribute to the successful delivery of technical training in the CTPHQ Technology Pillar.
How to apply
To begin your career at the Met, please click the \”apply now\” button below. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.
Completed applications must be submitted by 23:55 on 8th August 2025.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 2 weeks after closing date.
Following application review, successful candidates will be invited to interview.
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Training Officer - Band I - Technology CSC - Counter Terrorism Policing HQ employer: Counter Terrorism Policing
Contact Detail:
Counter Terrorism Policing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Officer - Band I - Technology CSC - Counter Terrorism Policing HQ
✨Tip Number 1
Familiarise yourself with the specific technologies and systems used within Counter Terrorism Policing. Understanding their tools will not only help you in training others but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the training culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your experience in developing training programmes. Be ready to share specific examples of how you've successfully delivered training in the past, especially in technical environments.
✨Tip Number 4
Stay updated on current trends in counter-terrorism and technology training. Showing that you are informed about the latest developments can set you apart from other candidates.
We think you need these skills to ace Training Officer - Band I - Technology CSC - Counter Terrorism Policing HQ
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Training Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Personal Statement: In your Personal Statement, clearly express your interest in the role and provide specific examples of your training expertise and IT background. Make sure to illustrate how your skills can contribute to the Counter Terrorism Policing HQ.
Highlight Relevant Experience: When detailing your CV, focus on previous roles that involved training, IT support, or collaboration with stakeholders. Use bullet points to make your achievements stand out and quantify your impact where possible.
Follow Application Guidelines: Ensure your CV and Personal Statement are saved in the correct format (PDF or Word) and labelled appropriately. Double-check that you have not submitted duplicate copies of your CV and that all documents are complete before submitting.
How to prepare for a job interview at Counter Terrorism Policing
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Training Officer in the Technology CSC. Familiarise yourself with the specific training needs and challenges faced by the Counter Terrorism Policing HQ, as this will help you tailor your responses during the interview.
✨Showcase Your Training Experience
Prepare to discuss your previous experience in creating and delivering training programmes. Highlight any bespoke training courses you've developed, especially those that align with technical or non-technical learning strategies, as this is crucial for the role.
✨Collaborate and Communicate
Emphasise your ability to collaborate with various stakeholders. Be ready to provide examples of how you've worked with subject matter experts or cross-functional teams to identify training requirements and deliver effective training solutions.
✨Prepare Questions
Have insightful questions ready to ask the interviewers about the Technology Pillar's training strategy and how they measure the success of their training programmes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
