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- Tasks: Provide expert technical support and lead innovative IT projects.
- Company: Join a leading Managed Service Provider in Batley, West Yorkshire.
- Benefits: Enjoy 25 days holiday, vendor certifications, private pension, and healthcare.
- Why this job: Level up your career with cutting-edge technologies and mentorship opportunities.
- Qualifications: Experience in IT support, especially in MSP environments, is required.
- Other info: Access to pool cars/vans for client visits.
Job Title: IT Support Engineer Location: Batley, West Yorkshire Salary: £30,000 – £35,000 + 25 Days Holiday (rising with service), Vendor Certifications, Private Pension, Private Healthcare, Pool Cars/Vans Are you an experienced IT Support Engineer looking to level up your career? We are seeking a skilled IT Support Engineer to join a leading Managed Service Provider (MSP) based in Batley, West Yorkshire. In this role, you will provide expert technical support, lead innovative IT projects, and mentor junior team members—all while working with cutting-edge technologies. This is an exciting opportunity for someone with strong IT support experience, especially in the Managed Services industry, to join an ambitious and growing team. Key Responsibilities * Deliver advanced technical support to clients, resolving complex hardware, software, and networking issues. * Monitor and maintain clients' IT systems to minimize disruptions and downtime. * Lead the design and implementation of IT projects and solutions tailored to clients' needs. * Act as an escalation point for junior engineers, sharing expertise and best practices. * Stay updated with the latest technology trends to continually improve service delivery. Requirements * Proven experience in IT support roles, preferably in a Managed Service Provider (MSP) environment. * Expertise in Windows Server environments and Microsoft 365 (Teams, SharePoint, OneDrive). * Strong skills in virtualization technologies (Hyper-V, VMware). * Proficiency in networking (Switching, Routing, Firewalls, DNS, DHCP, TCP/IP). * Hands-on experience with Azure, Entra, and Intune. What’s in It for You? * Salary: £30,000 – £35,000. * 25 days holiday, increasing with service. * Fully funded vendor certifications and qualifications. * Comprehensive private pension and healthcare plans. * Access to pool cars/vans for client visits. How to Apply If you're ready to take your IT career to the next level, we want to hear from you! Click Apply Now to submit your CV and start your journey with us. Key Words: Senior IT Support Engineer, IT Engineer, Managed Service Provider (MSP), IT Support Jobs Batley, Windows Server Engineer, Microsoft 365 Specialist, Azure Engineer, IT Networking Jobs, Virtualization (Hyper-V, VMware)
IT Support Engineer employer: Elevate Technology Group Ltd
Contact Detail:
Elevate Technology Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Make sure to highlight your experience in Managed Service Provider (MSP) environments during your conversations. This is a key requirement for the role, and demonstrating your familiarity with this setting can set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with the latest trends in IT support and technologies like Azure, Intune, and virtualization tools such as Hyper-V and VMware. Being able to discuss these topics confidently will show that you're proactive and knowledgeable.
✨Tip Number 3
Prepare to discuss specific examples of complex technical issues you've resolved in the past. This will demonstrate your problem-solving skills and ability to deliver advanced technical support, which is crucial for this position.
✨Tip Number 4
If you have any vendor certifications, be ready to talk about them and how they relate to the role. This shows your commitment to professional development and aligns with the company's investment in employee training.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially within a Managed Service Provider (MSP) environment. Emphasize your expertise in Windows Server, Microsoft 365, and virtualization technologies.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to lead projects. Mention specific examples of how you've resolved complex issues or mentored junior engineers in the past.
Highlight Technical Skills: Clearly list your technical skills related to networking, Azure, Entra, and Intune. Use keywords from the job description to ensure your application stands out to recruiters.
Show Enthusiasm for Continuous Learning: Express your commitment to staying updated with the latest technology trends and your eagerness to pursue vendor certifications. This shows you are proactive and dedicated to improving your skills.
How to prepare for a job interview at Elevate Technology Group Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Windows Server environments, Microsoft 365, and virtualization technologies like Hyper-V and VMware. Highlight specific projects where you resolved complex issues or implemented solutions.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your troubleshooting abilities. Practice explaining your thought process when diagnosing and resolving hardware, software, and networking problems.
✨Highlight Your Mentorship Experience
Since the role involves mentoring junior engineers, share examples of how you've supported and guided less experienced team members in previous positions. This shows your leadership potential.
✨Stay Updated on Technology Trends
Research the latest trends in IT support and managed services. Be ready to discuss how you keep your skills current and how you can apply new technologies to improve service delivery for clients.
