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- Tasks: Lead and motivate your team to drive sales and deliver excellent customer service.
- Company: Join a dynamic retail company focused on growth and customer satisfaction.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional development.
- Why this job: Be part of a team that values communication, teamwork, and high standards in a fun retail setting.
- Qualifications: Looking for strong leaders with great communication skills and a passion for retail.
- Other info: Opportunity to make a real impact in the store and develop your management skills.
Position: Store Manager Reports to: Area Manager Job Purpose: The Store Manager will drive day to day sales growth within the store by successfully leading, developing, and motivating their team, promoting commercial awareness through the sales plan, building customer and colleague relationships with excellent communication, and maintaining a high standard of store presentation, health & safety, and Customer Service. Key Responsibilities: • Sets realistic objectives and targets, leading by example with the appropriate behaviors and impeccable standards of presentation throughout • Recruits, coaches, develops, and regularly reviews their team, in conjunction with the Area Manager, managing all sales, compliance, and HR-related processes in a timely manner • Works well within a team and builds strong business relationships both internally and externally • Communicates with respect and clearly at all levels using the appropriate methods and language • With input and guidance from the Area Manager, drives all commercial activity within the Store, ensuring the effective use of the sales process throughout the team • Pro-actively controls and manages all existing and potential customer data understanding the local market and competition • Understands and manages KPI performance reporting and follows up by applying the appropriate actions • Drives a high level of transactional compliance within the store team and ensures robust procedures for fraud prevention • Controls discount levels and regularly reviews transactions carried out by the team to meet set objectives • Pro-actively manages all processes and ensures compliance by regular selfassessment using the weekly Store Audit • With assistance and guidance from the Health & Safety Manager, takes accountability for H&S within the Store, including a 100% completion rate of the Monthly H&S Checklist to ensure that the store is a safe place to work and buy from • Demonstrates and encourages exemplary customer service at all times • Actively manages any complaints received, to ensure satisfactory resolution in a timely manner, in line with company standards • Any other reasonable duties as required Key Accountabilities: * Compliance with the Store Commercial & Development plans as agreed with the Area Manager * Compliance with all Operational Procedures and Policies as determined by the Business * Compliance with all Health & Safety Regulations, in line with the Health & Safety Manager * Compliance with the Grey Fleet & Hire car policy as determined by the Business
Retail Store Manager employer: Dynamix Recruitment ltd
Contact Detail:
Dynamix Recruitment ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Familiarize yourself with the company's sales strategies and customer service standards. Understanding these will help you demonstrate your alignment with their goals during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight your experience in coaching and developing team members, as this is crucial for the Store Manager role.
✨Tip Number 3
Research the local market and competition to show your proactive approach. Being knowledgeable about the area will help you discuss strategies for driving sales growth effectively.
✨Tip Number 4
Be ready to discuss how you handle customer complaints and ensure high levels of customer satisfaction. This is key to demonstrating your commitment to exemplary customer service.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Retail Store Manager position. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customize your CV to reflect your relevant experience in retail management. Emphasize your leadership skills, sales achievements, and any experience with team development and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to drive sales growth. Mention specific examples of how you've successfully led teams and improved store performance in the past.
Highlight Compliance Knowledge: Since compliance is a key aspect of the role, be sure to mention your understanding of operational procedures, health & safety regulations, and any relevant experience you have in managing compliance within a retail environment.
How to prepare for a job interview at Dynamix Recruitment ltd
✨Show Your Leadership Skills
As a Store Manager, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, focusing on your leadership style and how you set objectives.
✨Demonstrate Commercial Awareness
Understand the local market and competition. During the interview, discuss how you have previously driven sales growth and what strategies you used to promote commercial awareness within your team.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to explain how you build relationships with both customers and colleagues, and provide examples of how you've handled difficult conversations or complaints.
✨Prepare for Compliance Questions
Since compliance is crucial, familiarize yourself with operational procedures and health & safety regulations. Be prepared to discuss how you ensure compliance within your team and any relevant experiences you have had.
