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- Tasks: Join our team as a Retail Assistant, providing top-notch customer service and supporting fundraising efforts.
- Company: Be part of Cancer Research UK, dedicated to beating cancer and making a real difference.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Why this job: Make an impact in your community while developing valuable skills in a supportive environment.
- Qualifications: Great customer service skills and experience in a busy retail setting are essential.
- Other info: Flexible working hours available; must be 18 or older to apply.
Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.
Retail St ore Assistant
£1 2 . 21 per hou r plus benefits
Reports to: Shop manager
Department: Trading
Location: Basildon Superstore
Contract: Permanen t
Working hours: Part time 16 hours per week
Closing date: 06th July 202 5 23:55 This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found
**The internal title for this role is Shop Assistant .
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.
We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK . Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.
You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
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Providing excellent customer and supporter service.
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Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
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Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
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Creating relationships with your local community and Cancer Research UK colleagues.
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Supporting fundraising events for your store to achieve fundraising targets.
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Taking keyholder responsibility as required (training provided) .
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There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for ?
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An understanding of what makes great customer service .
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Experience of working in a busy customer service environment.
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The ability to manage your own workload and work independently when required .
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The a bility to work well in a team .
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Excellent communication skills.
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Flexibility, o ur retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
[Download the full role profile]
What will I gain?
W e make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.
Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
W e operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion . CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk .
For more updates on our work and careers, follow us on: Linked In , Facebook , Instagram , X and YouTube .
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 0 20 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
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Retail Assistant (Basildon Superstore) employer: Cancer Research UK
Contact Detail:
Cancer Research UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Basildon Superstore)
✨Tip Number 1
Familiarise yourself with Cancer Research UK's mission and values. Understanding their purpose will help you convey genuine enthusiasm during your interactions, showing that you're not just looking for any job, but are truly passionate about contributing to their cause.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this role heavily emphasises excellent service and community engagement.
✨Tip Number 3
Showcase your teamwork skills by preparing anecdotes that highlight your ability to work collaboratively. Since you'll be part of a shop team, demonstrating how you've successfully worked with others in the past can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the role requires a rota-based schedule, expressing your willingness to adapt to the store's needs while balancing your personal commitments will demonstrate your commitment to the position.
We think you need these skills to ace Retail Assistant (Basildon Superstore)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Cancer Research UK is looking for in a Retail Assistant. Highlight key responsibilities and required skills, such as customer service experience and teamwork.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that match the job requirements. Emphasise any previous roles in customer service or retail, and include specific examples of how you've contributed to sales or team goals.
Complete the Online Application Form: Fill out the work history section of the online application form thoroughly. Be honest and precise about your previous roles and responsibilities, as this will help the hiring team assess your suitability quickly.
Prepare for the Interview: If invited for an interview, prepare by thinking about how you can demonstrate your understanding of great customer service and your ability to work in a team. Consider examples from your past experiences that showcase these qualities.
How to prepare for a job interview at Cancer Research UK
✨Understand the Brand
Before your interview, take some time to research Cancer Research UK. Understand their mission, values, and the impact they have on the community. This will help you demonstrate your alignment with their goals during the interview.
✨Showcase Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or how you handled difficult situations. This is crucial for a Retail Assistant role.
✨Demonstrate Teamwork
Be ready to discuss your experience working in teams. Cancer Research UK values collaboration, so share specific instances where you contributed to a team goal or supported your colleagues in achieving success.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the organisation. You might ask about the team dynamics, upcoming fundraising events, or opportunities for personal development within the company.
