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For Companies At a Glance
- Tasks: Be the friendly face of our practice, handling calls and booking patient appointments.
- Company: Join Bradley's Practice, a supportive team with 9 GP partners and dedicated staff.
- Benefits: Flexible hours, a dynamic work environment, and opportunities for personal growth.
- Why this job: Engage in meaningful work that impacts patient care while developing valuable skills.
- Qualifications: Good communication skills, IT proficiency, and ideally some clinical experience.
- Other info: Positions available at both Mold and Buckley sites; part-time and full-time options.
The predicted salary is between 28800 - 43200 £ per year.
Document Management Processing To beresponsible for the medical coding of clinical correspondence onto our clinicalsystem.
Main duties of the job
- Administration
- Management of risk
- Managing information
- Learning and development
- Equality and diversity
- Confidentiality
About us
Mereside Medical is aflourishing group of three East Cambridgeshire practices in Ely, Haddenham andSoham, together serving c.42,500 patients. As a group, weve grown rapidly andnow employ more than 140 people across the three practices. We arepeople-centred in our approach to work and believe that every contact that apatient has with our staff is as valuable as the next in the patient journey.We believe in clinical excellence, and that general practice is the cornerstoneof well-being in our community. We are innovative and forward-looking, and weembrace technology to enable more effective, efficient, and connected ways ofworking to deliver ever better outcomes for our patients.
Our goal is todeliver on the ambitions laid out in the GP forward view in a way that islocally relevant, valued by patients, and satisfying for our staff. In additionto our core general practice work we run a large clinical research trials unitand we work closely with the ICB to develop innovative ways to improve localservice provision. We are the lead practice for one of the two local PCNs andare represented in both.
Job responsibilities
Your Responsibilities
Administration
- Ensure security of data at all times
- Summarise and code relevant information from patients paper records into the practice clinical system
- Extraction of necessary data from clinical correspondence and input into electronic patient record
- Check QoF requirements and record and code necessary data
- Electronically file copies of hospital referrals and letters and any other relevant correspondence into patients notes
- Action tasks to Clinical Admin Team in a timely fashion
- Processing new Mother & Baby letters/Task Perinatal Team with new baby information
- Record and code domestic violence/safeguarding reports
- Code the new clinical records when they arrive in the practice
- SystmOne administration and tasks (Summary care records/GP2GP extracts/Welcome Home Letters/Death protocol)
- Administration of diabetic Eye screening Service/Breast Screening/Cervical Screening/Bowel Cancer Screening
- Administration of NHS Cervical Screening system for cervical cytology screening
- Allocation of GP admin tasks/pathology results/documents
- Processing Lloyd George notes for new patients to the practice and deducted patients.
Management of risk
- Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
- Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
- Apply infection-control measures within the practice according to local and national guidelines
- Advocate for policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all
- Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.
Managing information
- Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information
- Review and process data using accurate read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes
- Manage information searches using the internet and local library databases
- Understand responsibility of self and others regarding the Freedom and Information Act.
Learning and development
- Undertake mentorship for more junior staff, assessing competence against set standards
- Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences)
- Assess own learning needs and undertake learning as appropriate.
Equality and diversity
- Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity
- Enable others to promote equality and diversity in a non-discriminatory culture
- Support people who need assistance in exercising their rights
- Monitor and evaluate adherence to local chaperoning policies
- Act as a role model in the observance of equality and diversity good practice
- Accept the rights of individuals to choose their care providers, participate in care and refuse care
- Assist patients from marginalised groups to access quality care
- Undertake any training required in order to meet the needs of the practice.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
This isnot meant to be an exhaustive list of duties. The need for flexibility isrequired and the post holder is expected to carry out any other related dutiesthat are within the employee\’s skills and abilities whenever reasonablyinstructed.
Ifyou are interested in this role please send a CV and covering letter to: cpicb.mereside-recruitment@nhs.net
Closing date: 03 February 2026.
Please notewe reserve the right to close this vacancy early. If you have not received aresponse within two weeks of the closing date, please consider your applicationunsuccessful on this occasion.
Person Specification
Experience
- You should have or be:
- Service-minded, driven to help others and make the patient experience as straightforward as possible
- Organised and methodical in your approach to ensuring that tasks and processes are completed on time
- Pro-active in spotting issues or gaps in information or process, and finding pragmatic solutions to problems
- Competent in, and keen to learn, the use of technology and software, including online tools, to facilitate more collaborative, effective working and deliver better patient experience.
- It would be an advantage if you also:
- Previous experience in Primary Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£23,591 a yearFTE- pro rata for part time
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Clinical Administrator employer: North Thames Genomics Laboratory Hub
Contact Detail:
North Thames Genomics Laboratory Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Administrator
✨Tip Number 1
Familiarise yourself with the specific software used in clinical administration, such as Emis. If you have experience with similar systems, be ready to discuss how that knowledge can transfer to this role.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since you'll be the welcoming face of the practice, demonstrating your ability to handle patient queries and concerns effectively is crucial.
✨Tip Number 3
Showcase your organisational skills by discussing any previous experiences where you managed multiple tasks or deadlines. This will help illustrate your capability to thrive in a busy clinical environment.
✨Tip Number 4
Network with current or former employees of Bradley's Practice if possible. They can provide insights into the work culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Clinical Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administrative roles. Emphasise any previous work in a clinical or healthcare setting, as well as your IT skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and ability to work under pressure. Mention specific examples of how you've successfully managed patient queries or worked in a team environment.
Highlight Relevant Skills: In your application, clearly outline your excellent time management, negotiation, and interpersonal skills. These are crucial for the role of a Clinical Administrator.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at North Thames Genomics Laboratory Hub
✨Showcase Your Communication Skills
As a clinical administrator, excellent communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. You might be asked to role-play a scenario where you handle a patient query, so practice articulating your thoughts clearly and confidently.
✨Highlight Your IT Proficiency
Since the role involves using computer systems daily, make sure to mention any relevant IT skills or experience with medical software like Emis. If you have examples of how you've used technology to improve efficiency in previous roles, share those during the interview.
✨Demonstrate Your Organisational Skills
Being well-organised is crucial for this position. Prepare to discuss how you manage your time and prioritise tasks, especially in a busy environment. You could provide examples from past experiences where your organisational skills made a difference.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as dealing with difficult patients or managing multiple tasks at once. Think of specific instances from your past work where you successfully navigated challenges, and be ready to share those stories.
