At a Glance
- Tasks: Be the friendly face of our office, supporting clients and ensuring smooth operations.
- Company: Join Foxtons, London's top estate agency with over 40 years of experience.
- Benefits: Enjoy a £26,000 salary, comprehensive training, and a wellbeing package.
- Why this job: Kickstart your career in a dynamic environment with unlimited growth potential.
- Qualifications: Bring professionalism, organisation, and a passion for customer service.
- Other info: Participate in charity volunteering and enjoy team outings and social events.
The predicted salary is between 20800 - 31200 £ per year.
About The Role
You will be the first point of contact for clients, applicants, and contractors, shaping their first impression of our brand. Foxtons is a highly recognizable London estate agency, so you will handle in-person and telephone inquiries from customers looking to buy or rent in London.
Your responsibilities include maintaining a well-organized office environment, reporting maintenance issues, managing the key system, and ensuring marketing displays are current.
This role offers insight into our Sales & Lettings teams. You will assist in preparing move-in and completion packs, registering applicants, booking valuations, and collecting compliance documents from vendors, landlords, and tenants to facilitate deals.
Career progression from this role is extensive. You can advance within the Office Co-ordinator role or leverage this experience to move into other departments at Foxtons. The skills gained here will be highly valuable.
• £26,000 per annum
• Comprehensive training & upskilling opportunities
• Unlimited career potential for driven individuals
• Networking and insight opportunities across the business
• Diversity & Inclusion networks with social events
• Christmas parties and team outings
• One paid day annually to volunteer
• Wellbeing package including sick pay, counselling, Mental Health First Aiders, and coaching platform
• Enhanced parental leave policies
• Pension scheme
About You
Your professionalism, organization, and communication skills will reflect Foxtons’ commitment to customer service. Attention to detail is crucial as you will handle clients’ property and personal information with care. You should be ambitious, eager to learn, and determined to succeed. We are committed to supporting your growth and success.
About The Company
As London’s leading estate agency, we pride ourselves on our people. With over 40 years of experience, we offer top training, market-leading technology, and the chance to work with industry leaders. We are also dedicated to Corporate Social Responsibility, supporting LGBTQ+ safe spaces, charitable initiatives, and community engagement, including our partnership with the Single Homeless Project, London’s largest homelessness charity. #J-18808-Ljbffr
Office Administrator - Woking & Guildford employer: Foxtons Estate Agents
Contact Detail:
Foxtons Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator - Woking & Guildford
✨Tip Number 1
Familiarise yourself with the property market in Woking and Guildford. Understanding local trends, property values, and the types of clients that Foxtons serves will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. Since you'll be the first point of contact for clients, showcasing your ability to handle inquiries and create a welcoming atmosphere will be crucial in making a strong impression.
✨Tip Number 3
Network with current or former employees of Foxtons on platforms like LinkedIn. Gaining insights into their experiences can provide you with valuable information about the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Demonstrate your organisational skills by creating a mock office setup at home. This could involve managing a schedule, handling mock inquiries, or even setting up a filing system. Showing that you can maintain an organised environment will resonate well with the responsibilities of the Office Administrator role.
We think you need these skills to ace Office Administrator - Woking & Guildford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Office Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is well-structured and highlights relevant experience in administration, customer service, and any related fields. Use bullet points for clarity and include specific achievements that demonstrate your organisational and communication skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are interested in working for Foxtons and how your skills can contribute to their success. Be sure to personalise it and avoid generic statements.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Office Administrator.
How to prepare for a job interview at Foxtons Estate Agents
✨Showcase Your Customer Service Skills
As the first point of contact for clients, it's essential to demonstrate your exceptional customer service skills. Prepare examples from your past experiences where you successfully handled inquiries or resolved issues, showcasing your ability to create a positive impression.
✨Emphasise Organisation and Attention to Detail
This role requires strong organisational skills and attention to detail. Be ready to discuss how you manage tasks and maintain an organised workspace. You might want to mention specific tools or methods you use to stay on top of your responsibilities.
✨Demonstrate Your Eagerness to Learn
Foxtons values ambition and a willingness to learn. During the interview, express your enthusiasm for the role and your desire to grow within the company. Share any relevant training or courses you've undertaken that align with the position.
✨Prepare Questions About the Company Culture
Understanding the company culture is crucial, especially in a client-facing role. Prepare thoughtful questions about Foxtons' approach to teamwork, diversity, and community involvement. This shows your genuine interest in the company and its values.