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- Tasks: Join a dynamic team as a Data Center Engineer, handling network equipment and ICT cabling support.
- Company: TGS International Group is a leading IT services provider focused on innovative solutions.
- Benefits: Enjoy 25 days annual leave, health support, career development, and workplace perks like free fruit.
- Why this job: Be part of a supportive culture with opportunities for growth and hands-on experience in tech.
- Qualifications: Relevant experience in IT environments, strong organisational skills, and a valid UK driver’s licence required.
- Other info: Work on a shift basis with travel expenses covered; ideal for tech enthusiasts looking to grow.
The predicted salary is between 36000 - 43200 £ per year.
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TGS International Group provided pay range
This range is provided by TGS International Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
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Employment Type: Permanent
Salary: £36,000-£43,200 (Inclusive of 20% shifts allowance)
The Smart Hands Break Fix Engineer is required to work within a team of engineers carrying out network equipment break fix and ICT cabling infrastructure support at a client site – based in Camberley for most of your time, but on occasion may provide cover on other sites including Slough, Welwyn Garden City, Bromley, and Central London locations. Therefore, a car is required and travel to these sites would be expensed.
The work will include all types of patching, break fix, circuit provision and recovery, disconnect/reconnect of desktop and networking equipment, rack and stack of data center hardware, and provision of connectivity to data center hardware. The position will be site-based as required and reports to the Service Delivery Manager.
You will be part of a team delivering support services on a 24x7x365 shift basis and will be required to work as part of a shift pattern and receive a shift allowance.
What you’ll be doing as our Smart Hands Break Fix Field Engineer:
- Installation of equipment racks within technology rooms.
- Racking of servers and other network hardware equipment.
- Installation of power distribution units within equipment racks.
- Restack of equipment within existing technology rooms.
- Movement of equipment within site locations including stores.
- Perform technology component swaps.
- Decommission of equipment within technology rooms.
- Un-racking of servers and other network hardware equipment.
- Decommission of power distribution units within equipment racks.
- Removal of redundant infrastructure (empty cabinets, powered-off devices, redundant cabling, etc.) from technology rooms and workspaces.
- Audit and document desktop configuration, including patching and power, for existing and proposed user locations.
- Power down and disconnect desktop equipment including any peripherals, ensuring all are identified and labelled correctly ready for reconnection.
- Relocate and install desktop equipment and peripherals.
- Configure, install, and test analogue, digital, and VOIP telephone handsets; provide headset support as required.
- Connect network patching to servers and other equipment within racks.
- Carry out DBAN disk wipes using software.
- Interface with Corporate Real Estate on mechanical and electrical provisioning.
- Escort and supervise activities within technology rooms (e.g., third party and client staff).
- Technology room inspections.
- Assist with BMS alarm investigations.
- Review and assign work orders.
- Manage materials, tools, and test equipment.
- Carry out surveys and update drawings and schedules.
- Update records for all changes using asset management software when required.
- Provide third-party supervision (escort and monitoring).
- Deliver first-line support (e.g., reboots on instruction, identification of lights & connections).
- Represent site on incident bridges.
- Perform technology component swaps.
- Administer RMAs for faulty equipment.
- Support power circuits (e.g., sub-distribution in racks).
- Provide temperature control support (e.g., temporary fixes and liaison with Corporate Real Estate).
- Support structured and patch cabling faults.
- Provide supervision and quality assurance for cabling installations.
- Carry out all types of copper (voice and data) cabling installations, including termination and testing in line with client standards.
- Install earth cables, cabinets, and racks.
- Install cable containment systems.
- Audit and document existing cabling installations.
- Perform cable tracing activities.
- Manage patching within equipment cabinets.
- Compile patching schedules.
- Use IIM/CMS software for patching planning.
- Label cabling and hardware (patch panels, outlets, etc.) to client standards.
- Perform testing and fault finding on copper and fibre cabling infrastructure (including ISDN line tests) using modern testers.
- Update/edit records in asset management systems.
- Track daily activities, task completion, and incident/project status.
- Manage third-party vendors to ensure compliance with change control, specifications, and quality standards.
- Manage change control processes.
- Participate in incident resolution management.
What we’re looking for in our Smart Hands Break Fix Field Engineer
- Relevant experience working in a banking IT environment.
- Experience in ICT hardware break fix and MACs (moves, adds, and changes) in workplace/office and data centre facilities.
- Experience in structured cabling installation, fault finding, and testing using Fluke test equipment.
- Strong understanding of structured cabling standards and cable types (FTP, UTP & Optical Fibre).
- Proficient in Microsoft Office Suite (Outlook, Excel, Word).
- Self-starter with strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Strong multitasking and prioritization skills.
- Ability to work under pressure.
- Expertise in asset management and ticketing systems.
- In-depth knowledge of change management and service delivery processes.
- Ability to mentor and train new team members.
- Ability to approve and sign off training modules.
- Capability to lead shift activities and manage special projects end-to-end.
- Ability to cover line management responsibilities when needed.
- Satisfactory skills matrix score.
- Flexibility to work an alternating shift pattern.
- Must have own vehicle and a valid UK driver’s license.
Preferred but not essential:
- Formal training or qualifications in Information Technology.
- Experience with Intelligent Infrastructure Management (IIM).
- COMPTIA A+, Network+, Server+ certifications.
- 25 days annual leave plus UK bank holidays
- Health and wellbeing support, including employee assistance programmes
- Career development and training, including apprenticeships and on-the-job coaching
- Inclusive workplace culture, with support for diversity and disability inclusion
- Annual performance-related bonus, based on individual and company performance
- Workplace perks, such as free fruit and a supportive team environment
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Industries
IT System Data Services and Engineering Services
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Data Center Engineer employer: TGS International Group
Contact Detail:
TGS International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Center Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and equipment mentioned in the job description. Understanding structured cabling standards and having hands-on experience with ICT hardware will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the data centre engineering field. Attend industry events or join online forums to connect with others who work in similar roles, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare for technical questions by reviewing common scenarios related to break-fix situations and cabling installations. Being able to discuss your problem-solving approach will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Showcase your ability to work under pressure and manage multiple tasks effectively. Think of examples from your past experiences where you successfully handled challenging situations, as this will resonate well with the hiring team.
We think you need these skills to ace Data Center Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ICT hardware break fix and structured cabling installation. Use specific examples that demonstrate your skills in managing equipment and working in a team.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Data Center Engineer role. Mention your understanding of the responsibilities and how your background aligns with the requirements, particularly your experience in a banking IT environment.
Highlight Technical Skills: Clearly list your technical skills, such as proficiency in Microsoft Office Suite and any relevant certifications like COMPTIA A+, Network+, or Server+. This will help you stand out to the hiring team.
Showcase Soft Skills: Don't forget to mention your soft skills, such as strong organisational abilities, multitasking, and the capacity to work under pressure. These are crucial for the shift-based nature of the role.
How to prepare for a job interview at TGS International Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with ICT hardware break fix and structured cabling installation. Be prepared to discuss specific projects or tasks you've completed that demonstrate your technical expertise, especially using tools like Fluke test equipment.
✨Demonstrate Teamwork and Leadership
Since the role involves working as part of a team, share examples of how you've successfully collaborated with others in previous positions. If you have experience leading shifts or mentoring new team members, be sure to mention that too!
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you had to troubleshoot issues quickly or manage multiple tasks simultaneously, and be ready to explain your thought process and actions.
✨Understand the Company Culture
Research TGS International Group and their values. Be ready to discuss how your personal values align with theirs, particularly regarding diversity and inclusion, as well as your willingness to contribute to a supportive team environment.
