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For Companies At a Glance
- Tasks: Support clients with administration tasks and ensure top-notch service delivery.
- Company: Join Barnett Waddingham, a leading firm in the pensions sector.
- Benefits: Enjoy flexible working, private medical cover, and up to 30 days holiday per year.
- Why this job: Be part of a supportive team while developing your skills in a dynamic environment.
- Qualifications: GCSE Maths and English at grade C/5 or equivalent; experience in pensions is a plus.
- Other info: Hybrid working available from Glasgow or Cheltenham offices.
The predicted salary is between 24000 - 36000 £ per year.
Client Administrator
We are seeking a Client Administrator to join our SIPP team. This role can be based in our Glasgow or Cheltenham office on a hybrid working basis. This is an 18‑month fixed‑term contract.
Responsibilities
- Carry out any client work, ensuring client communication and ownership of tasks according to documented procedures.
- Ensure tasks are completed within agreed service levels, priorities and quality standards.
- Maintain accurate time records against tasks daily, aiming to minimise non‑billable time.
- Support clients while meeting regulatory and legislative requirements and treating all clients fairly.
- Work in accordance with BW values and behavioural competencies.
Requirements
- GCSE Maths and English at grade C/5 or equivalent.
- Experience in pensions and working in a team environment is desirable.
- Knowledge of the SIPP marketplace is preferred.
- Strong communication and interpersonal skills.
- Commitment to continuous development of skills and knowledge.
Benefits
- Competitive discretionary annual bonus.
- Generous pension scheme (8%).
- Core benefits: private medical cover, life assurance, group income protection, holiday allowance.
- Voluntary benefits: electric car leasing, tech scheme, cycle to work, dental cover, healthcare cash plan, health assessments, critical illness cover, sports allowance, travel insurance, volunteering, retailer discounts.
- Flexible working arrangements.
Accessibility
We are a Disability Confident Employer. If you require reasonable adjustments or would like more information on accessibility, please click here.
How to Apply
For more information and to submit a CV and cover letter, email careers@barnett-waddingham.co.uk. We ask that recruitment agencies do not send speculative CVs. All enquiries should be directed to the email above.
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Client Administrator employer: Barnett Waddingham
Contact Detail:
Barnett Waddingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Administrator
✨Tip Number 1
Familiarise yourself with the SIPP (Self-Invested Personal Pension) market. Understanding the nuances of this sector will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills. As a Client Administrator, you'll need to effectively communicate with clients and team members, so practice articulating your thoughts clearly and confidently.
✨Tip Number 3
Network with current or former employees of Barnett Waddingham. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle specific client scenarios or administrative challenges, as this will showcase your problem-solving abilities.
We think you need these skills to ace Client Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Client Administrator position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: If you have experience in pensions or administrative roles, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your skills in client communication and task ownership.
Showcase Your Skills: The role requires strong communication and interpersonal skills. Provide examples in your application that showcase these abilities, such as successful teamwork or effective client interactions.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Barnett Waddingham
✨Understand the Role
Make sure you have a clear understanding of what a Client Administrator does, especially in the context of Barnett Waddingham. Familiarise yourself with SIPP and the specific tasks mentioned in the job description to demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since strong communication and interpersonal skills are essential for this role, prepare examples from your past experiences where you effectively communicated with clients or team members. This will help you illustrate your ability to handle client communication and ownership of tasks.
✨Highlight Relevant Experience
If you have experience in pensions or administrative roles, be ready to discuss it. Even if your experience isn't directly related, think about transferable skills that align with the responsibilities of the Client Administrator position.
✨Demonstrate a Customer-Centric Approach
Barnett Waddingham values treating customers fairly. Prepare to discuss how you've prioritised customer needs in previous roles and how you would ensure high levels of service in this position. This will show that you align with their company values.
