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- Tasks: Engage communities and empower volunteers to support fundraising efforts.
- Company: Join the MS Society, dedicated to improving lives affected by multiple sclerosis.
- Benefits: Enjoy flexible working, generous leave, and access to wellness resources.
- Why this job: Make a real impact while working in a vibrant, supportive environment.
- Qualifications: Experience with volunteer recruitment and strong communication skills required.
- Other info: We welcome diverse applicants and offer reasonable adjustments during the hiring process.
The predicted salary is between 26384 - 29682 £ per year.
Join to apply for the Volunteer Coordinator role at MS Society
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Join to apply for the Volunteer Coordinator role at MS Society
Position: Volunteer Coordinator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office based in London with flexibility to work from home
Salary: Starting from £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
- you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About Us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you\’ll be able to make a difference.
About This Job
Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis.
As a Volunteer Coordinator, You Will
- Plan and manage volunteering opportunities across our income generating activities.
- Recruit and onboard new volunteers, ensuring an outstanding experience.
- Create and deliver engaging volunteer campaigns to grow our community.
- Support and maintain strong relationships with volunteer organisations and local partners.
- Monitor and improve volunteer engagement and retention to strengthen our impact.
About You
We’re looking for someone who:
- Has experience working with and recruiting volunteers.
- Can build strong relationships with diverse communities.
- Has excellent organisational and communication skills.
- Is confident using IT systems, including Microsoft Office and CRM platforms.
- Is creative, enthusiastic, and passionate about supporting the MS Society’s work.
Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS.
Closing date for applications: 9:00 on Thursday 10th July 2025
Interested?
Role
More information can be found by downloading the attached documents in \’supporting documents\’ and then to apply for this role, please submit the following:
- an updated CV
- a supporting statement indicating how you meet the essential criteria as set out in the person specification in the attached job description
Top Tip: you will need to save your Cover Letter, CV and Optional Equal Opps form as one document and upload this to the site.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More About Our Employee Benefits
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking About Your Finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
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Volunteer Coordinator employer: MS Society
Contact Detail:
MS Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Coordinator
✨Tip Number 1
Familiarise yourself with the MS Society's mission and values. Understanding their commitment to supporting people affected by MS will help you align your passion for volunteering with their goals, making you a more compelling candidate.
✨Tip Number 2
Network with current or former volunteers of the MS Society. Engaging with them can provide valuable insights into the role and the organisation's culture, which you can leverage during interviews to demonstrate your enthusiasm and fit.
✨Tip Number 3
Showcase your experience in volunteer recruitment and management through real-life examples. Prepare specific stories that highlight your skills in building relationships and engaging communities, as these are key aspects of the Volunteer Coordinator role.
✨Tip Number 4
Research the latest trends in volunteer engagement and retention strategies. Being knowledgeable about innovative approaches can set you apart from other candidates and demonstrate your proactive attitude towards improving volunteer experiences.
We think you need these skills to ace Volunteer Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Volunteer Coordinator position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Strong Supporting Statement: Your supporting statement is crucial. Clearly demonstrate how you meet the essential criteria outlined in the person specification. Use specific examples from your past experiences to showcase your skills in volunteer recruitment and community engagement.
Update Your CV: Make sure your CV is current and relevant. Highlight any experience you have working with volunteers or in community roles. Include any relevant skills, such as organisational abilities and IT proficiency, that are mentioned in the job description.
Combine Documents for Submission: As per the application instructions, save your Cover Letter, CV, and Optional Equal Opportunities form as one document. Ensure the file is named appropriately and is in a format that can be easily opened by the hiring team.
How to prepare for a job interview at MS Society
✨Show Your Passion for Volunteering
Make sure to express your enthusiasm for engaging communities and empowering volunteers. Share personal experiences or stories that highlight your commitment to volunteer work, as this will resonate well with the MS Society's mission.
✨Demonstrate Relationship-Building Skills
Prepare examples of how you've successfully built relationships with diverse communities or organisations in the past. This role requires strong interpersonal skills, so showcasing your ability to connect with others will be crucial.
✨Highlight Organisational Abilities
Be ready to discuss your organisational skills and how you manage multiple tasks effectively. You might want to share specific strategies or tools you use to keep track of volunteer activities and engagements.
✨Familiarise Yourself with MS Society's Work
Research the MS Society's initiatives and campaigns before the interview. Understanding their goals and how your role as a Volunteer Coordinator fits into their mission will demonstrate your genuine interest and preparedness.
