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- Tasks: Join us as a Transport Controller, managing schedules and ensuring smooth operations.
- Company: Be part of a dynamic team in the transportation sector, focused on efficiency and customer satisfaction.
- Benefits: Enjoy free parking, health packages, life assurance, 30 days holiday, and a £500 referral bonus.
- Why this job: This role offers hands-on experience in logistics, a supportive culture, and opportunities for growth.
- Qualifications: GCSEs in English and Maths, plus 2 years in an admin role, ideally in transport.
- Other info: Work Monday to Friday, 06:00 - 14:30, with full uniform provided.
The predicted salary is between 28800 - 43200 £ per year.
Are you organized, detail-oriented, and thrive in a fast-paced environment? We are seeking a Transport Controller (Front Desk) to provide crucial administrative support to our transportation department. You’ll be at the heart of scheduling, communication, and compliance, ensuring seamless operations and excellent customer service.
Hours: 06:00 - 14:30, Monday to Friday
Key Responsibilities:- Scheduling and Coordination:
- Assist in developing and managing transport schedules.
- Coordinate with drivers and logistics teams for timely deliveries.
- Adapt schedules to accommodate changes or unforeseen challenges.
- Maintain accurate records of transport activities, including logs, maintenance, and driver hours.
- Ensure proper documentation for shipments, including bills of lading and customs paperwork.
- Update and manage transport management software and databases.
- Act as a central point of contact for drivers, customers, and internal teams.
- Communicate delivery updates, schedules, and any delays.
- Liaise with other departments to resolve logistics issues effectively.
- Ensure all transport activities comply with legal and company standards.
- Maintain vehicle maintenance and driver compliance records.
- Assist with safety audits and implement corrective actions.
- Address transport-related customer inquiries professionally and promptly.
- Resolve complaints and ensure high levels of customer satisfaction.
- Ensure proof-of-delivery (POD) management aligns with customer KPIs.
- Handle purchase orders and invoices.
- Provide administrative support to the transport team.
- Minimum of 2 years in an administrative role, preferably in transportation or logistics.
- Proficiency in MS Office and transport systems.
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Proven experience in modern transport practices and methods.
- GCSEs (or equivalent) in English and Maths.
- High level of honesty and integrity.
- Free parking
- Health and wellbeing package
- Life assurance
- 30 days holiday
- £500 refer-a-friend bonus scheme
- Full uniform provided
Transport and Administration Controller employer: ATL Transport
Contact Detail:
ATL Transport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport and Administration Controller
✨Tip Number 1
Familiarise yourself with transport management software and tools commonly used in the industry. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, as you'll be the central point of contact for various stakeholders. Practising clear and concise communication can help you convey important information effectively during the interview.
✨Tip Number 3
Prepare examples of how you've successfully managed schedules or resolved logistical challenges in previous roles. This will showcase your organisational skills and ability to adapt to changing circumstances.
✨Tip Number 4
Research the company’s values and compliance standards. Understanding their approach to safety and customer service will allow you to align your answers with their expectations during the interview.
We think you need these skills to ace Transport and Administration Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly in transportation or logistics. Emphasise your organisational skills and any specific software you are proficient in.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and ability to thrive in fast-paced environments. Mention specific examples of how you've successfully managed schedules or resolved logistical issues in the past.
Highlight Key Skills: In your application, clearly outline your communication and interpersonal abilities. Provide examples of how you've effectively liaised with teams or customers to resolve issues and ensure satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Transport and Administration Controller role.
How to prepare for a job interview at ATL Transport
✨Showcase Your Organisational Skills
As a Transport and Administration Controller, being organised is key. Prepare examples from your past experiences where you successfully managed schedules or coordinated logistics. This will demonstrate your ability to handle the responsibilities of the role.
✨Familiarise Yourself with Transport Systems
Make sure you have a good understanding of transport management software and databases. If possible, research the specific systems used by the company. Being able to discuss your proficiency in these tools will give you an edge during the interview.
✨Prepare for Customer Service Scenarios
Since customer service is a significant part of the role, think of situations where you effectively resolved customer inquiries or complaints. Be ready to share these examples, highlighting your communication skills and ability to maintain high levels of customer satisfaction.
✨Understand Compliance and Safety Standards
Brush up on the legal and company standards related to transport activities. Being knowledgeable about compliance and safety will show that you take these aspects seriously and are prepared to uphold them in your role.
