Customs Specialist

Customs Specialist

Andover Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage import/export clearance, prepare customs docs, and ensure compliance with regulations.
  • Company: Join TwiningsOvo, a brand that values diversity and innovation in the tea supply chain.
  • Benefits: Enjoy 25 days holiday, onsite gym, employee discounts, and a pension scheme with matched contributions.
  • Why this job: This role offers growth opportunities in a collaborative environment with a focus on innovation.
  • Qualifications: 2-3 years in customs or transportation, knowledge of UK regulations, and fluency in English required.
  • Other info: Yearly bonus based on performance and access to a wellbeing centre.

The predicted salary is between 28800 - 43200 Β£ per year.

Customs Specialist

Application Deadline: 8 August 2025

Department: Tea Supply Chain

Employment Type: Permanent – Full Time

Location: Andover

Description

Great People Work Here
Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to innovate? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.
We’re looking for people who don’t just come here to fulfill their responsibilities, but who have a real passion for the brand and a commitment to do the best job they can. In return, we offer an inspiring package of employee benefits – to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
The customs specialist position will be responsible for managing import and export clearance procedures. Their duties will include preparing and verifying customs documentation, ensuring compliance with relevant regulations, and coordinating with customs authorities and logistics providers. They will also support the company in resolving any customs-related issues and contribute to optimizing customs processes to ensure timely and cost-effective shipments.

Key Responsibilities

  • Checking the correctness of import documents and contacting the logistics operators
  • Working alongside with carriers and sea lines
  • Creating the necessary documents in the system for the tea import process
  • Cooperation with the saniatry authorities
  • Manage customs clearance processes for both import and export shipments.
  • Prepare and submit accurate customs documentation in accordance with UK HMRC requirements and all relevant regulations (e.g., UK customs laws, Incoterms, trade agreements, etc.)
  • Monitor and track shipments to ensure timely delivery
  • Handle tariff classification, valuation, and duty calculations
  • Stay up to date with changes in customs laws and procedures post-Brexit

Skills, Knowledge and Proficiency

  • At least 2-3 years of professional experience in import/export procedures and documentation in a manufacturing environment on a customs agent position or handling transportation processes
  • Familiarity with HMRC systems (e.g., CDS, CHIEF)
  • Extensive knowledge of UK customs regulations and procedures
  • Fluency in English (both spoken and written)
  • Certification in customs or international trade (e.g., UK Customs Academy, CILT)
  • Knowledge of post-Brexit trade changes and UK-EU import/export requirements

Benefits

  • Yearly bonus based on personal contribution and financial performance
  • 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
  • Onsite Gym and Wellbeing Centre
  • Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
  • Pension scheme with your contributions matched for up to 10% of your salary
  • Cycle to work scheme
  • SimplyHealth Cash plan
  • Onsite Staff shop and online staff discounts
  • Bupa Private Medical Insurance

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Customs Specialist employer: Twinings group

At TwiningsOvo, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in Andover. Our commitment to employee growth is reflected in our comprehensive benefits package, which includes a yearly bonus, generous holiday allowances, and access to wellness facilities, ensuring that our Customs Specialists not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us to be part of a team that values innovation and collaboration, where your contributions are recognised and rewarded.
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Contact Detail:

Twinings group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customs Specialist

✨Tip Number 1

Familiarise yourself with UK customs regulations and procedures, especially post-Brexit changes. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with professionals in the customs and logistics industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at TwiningsOvo.

✨Tip Number 3

Showcase your experience with HMRC systems like CDS and CHIEF during conversations. Being able to discuss your hands-on experience with these tools will set you apart from other candidates.

✨Tip Number 4

Prepare to discuss specific examples of how you've resolved customs-related issues in the past. Highlighting your problem-solving skills will demonstrate your value to the team and your ability to contribute positively to their operations.

We think you need these skills to ace Customs Specialist

Import/Export Procedures
Customs Documentation
HMRC Compliance
Tariff Classification
Duty Calculations
Knowledge of UK Customs Regulations
Familiarity with HMRC Systems (CDS, CHIEF)
Communication Skills
Problem-Solving Skills
Attention to Detail
Knowledge of Post-Brexit Trade Changes
Fluency in English (spoken and written)
Collaboration Skills
Organisational Skills
Time Management

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Customs Specialist position. Tailor your application to highlight your relevant experience in import/export procedures and customs documentation.

Highlight Relevant Experience: In your CV and cover letter, emphasise your 2-3 years of professional experience in a customs agent position or related roles. Be specific about your familiarity with HMRC systems and UK customs regulations.

Showcase Your Passion: Express your enthusiasm for the TwiningsOvo brand and your commitment to excellence in your application. Mention any personal experiences or motivations that align with their values of innovation and collaboration.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. Ensure that your documents are clear, concise, and professionally formatted to make a strong impression.

How to prepare for a job interview at Twinings group

✨Know Your Customs Regulations

Make sure you brush up on UK customs regulations and procedures, especially post-Brexit changes. Being able to discuss these confidently will show your expertise and commitment to the role.

✨Demonstrate Your Experience

Prepare specific examples from your past roles that highlight your experience with import/export procedures and documentation. This will help you illustrate your capabilities and how they align with the job requirements.

✨Familiarise Yourself with HMRC Systems

If you have experience with HMRC systems like CDS or CHIEF, be ready to discuss it. If not, do some research to understand how these systems work, as this knowledge could set you apart from other candidates.

✨Show Your Passion for the Brand

TwiningsOvo values individuals who are passionate about their brand. Be prepared to express why you want to work for them specifically and how you can contribute to their mission and values.

Customs Specialist
Twinings group
Location: Andover
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