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For Companies At a Glance
- Tasks: Lead the development of communication apps and manage product lifecycles for mobile devices.
- Company: Join a dynamic tech company focused on innovative communication solutions.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a collaborative culture that values creativity and customer impact.
- Qualifications: Experience with MS Teams and Intune is essential; project management skills are a plus.
- Other info: Work closely with top-tier vendors like Microsoft and Apple to shape future products.
The predicted salary is between 36000 - 60000 £ per year.
Define policies and processes for Communication-related Apps.
Maintain the Product Lifecycle strategy for hardware and software products related to Mobile devices, MS Teams, MS Intune, MTR, AV equipment, and Session Border Controllers (SBC).
Test new features and assess their suitability for customer environments.
Manage application upgrades, including scoping new versions, packaging requests, communication, and rollout.
Your responsibilities: (Up to 10, avoid repetition)
- Create communication plans and frameworks for new product launches within productivity and collaboration tools.
- Manage subscriptions for MS Teams and MS Intune.
- Recommend product features, upgrades, architecture, and roadmaps for communication-related products and apps.
- Handle product-related escalations and coordinate with business and vendors for resolution.
- Liaise with third-party vendors such as Microsoft, Vodafone, Apple, and Poly to resolve product issues, renew subscriptions, and discuss product evaluations and roadmaps.
- Collaborate with stakeholders including Business, Product Owners, Purchasing, Finance, and Vendors.
- Perform operational service reviews for third-party vendors.
Your Profile
Essential skills/knowledge/experience: (Up to 10, avoid repetition)
- Proven experience with MS Teams.
- Proven experience with MS Intune.
- Understanding of MTR devices and AV equipment.
- Good knowledge of Windows, Apple Mac, and networking concepts.
- Experience in project management and collaboration.
- Excellent analytical and visualization skills.
- Ability to deliver value to the business through accurate assessments and product recommendations.
Desirable skills/knowledge/experience: (As applicable)
- ITIL Foundation certification, preferably ITIL Incident/Problem Practitioner.
- 6-8 years of experience within a large, complex IT organization.
- Ability to understand business needs from a user perspective.
- Proactive ownership of issues and follow-through to resolution.
- Customer-oriented decision-making and sharing of exceptional customer service stories.
- Focus on service improvements and delivering value to the business.
- Ability to identify and document user and service risks and issues.
- Collaborative work style supporting wider business goals.
Key Relationships & Contacts:
- Senior business stakeholders.
- IT senior directors and managers across departments.
- IT service delivery management.
- System, solution, and enterprise architects.
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Product Manager employer: Avance Consulting
Contact Detail:
Avance Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Familiarise yourself with the latest features and updates of MS Teams and MS Intune. Being well-versed in these tools will not only help you during interviews but also demonstrate your proactive approach to staying current in the field.
✨Tip Number 2
Network with professionals who are already working in product management roles, especially those focused on communication-related apps. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed product lifecycles or handled escalations in previous roles. Real-life scenarios can showcase your problem-solving skills and ability to deliver value.
✨Tip Number 4
Research the key stakeholders and vendors mentioned in the job description, such as Microsoft and Poly. Understanding their products and services will help you articulate how you can effectively liaise with them in the role.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with MS Teams and MS Intune, as well as any relevant project management skills. Use specific examples that demonstrate your ability to manage product lifecycles and collaborate with stakeholders.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about communication-related products and how your background aligns with the responsibilities outlined in the job description. Mention your experience with third-party vendors and your proactive approach to problem-solving.
Showcase Analytical Skills: Provide examples of how you've used analytical and visualization skills in previous roles. Highlight any specific projects where your assessments led to successful product recommendations or service improvements.
Highlight Collaboration Experience: Emphasise your collaborative work style by detailing experiences where you worked with various stakeholders, such as business owners and IT directors. This will show your ability to liaise effectively across departments.
How to prepare for a job interview at Avance Consulting
✨Know Your Products
Familiarise yourself with MS Teams, MS Intune, and the other communication-related apps mentioned in the job description. Be prepared to discuss how these tools can enhance productivity and collaboration, and share any relevant experiences you've had with them.
✨Demonstrate Analytical Skills
Showcase your analytical and visualisation skills by preparing examples of how you've assessed product features or made recommendations in the past. Use data to back up your claims and demonstrate how your insights have delivered value to previous employers.
✨Engage with Stakeholders
Highlight your experience in collaborating with various stakeholders, including business leaders and vendors. Prepare to discuss how you’ve successfully managed relationships and resolved issues in a team environment, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer-oriented decision-making. Think of specific examples where you've taken ownership of an issue and followed through to resolution, showcasing your proactive approach.
