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- Tasks: Join our team to perform quality checks on treasury products and provide real-time feedback.
- Company: Bank of America is dedicated to improving financial lives through responsible growth and inclusivity.
- Benefits: Enjoy private healthcare, competitive pension plans, and flexible benefits tailored to your needs.
- Why this job: Make an impact while learning about treasury products in a supportive and dynamic environment.
- Qualifications: We're looking for organised individuals with strong attention to detail and analytical skills.
- Other info: Work in the beautiful city of Chester, surrounded by culture and history.
The predicted salary is between 28800 - 43200 £ per year.
Job Description:
Job Title: Inline Quality Assurance Associate
Corporate Title: Up to Assistant Vice President
Location: Chester
Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing, and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Location Overview:
Chester
Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.
Role Description:
We are recruiting for an individual to join our newly formed team of associates responsible for the completion of Inline Quality Assurance, based in Chester. The team covers the internal review of EMEA region account openings and treasury solution implementations for Clients, who have chosen Bank of America for their treasury & cash management products and services.
As a part of the Inline Quality Assurance team the successful candidate will have the opportunity to learn a wide range of treasury products, apply critical thinking and continuously look for process improvements in order to mitigate risk.
Responsibilities:
• You will complete Quality Assurance Checks on Treasury Products and Services.
• You will provide structured feedback and supporting information to associates in real-time.
• You will support the reviews of errors, to identify key themes and develop coaching and training sessions to improve performance.
• You will partner with colleagues across the department to implement required changes to procedures and processes to mitigate risk.
What we are looking for:
• You will be a highly organised individual who can manage multiple requests.
• You will have an excellent attention to detail.
• You will have the ability to analyse and work with data to determine underlying issues.
• You will have the ability to work in a fast-paced and high-volume environment.
Benefits of working at Bank of America:
UK
• At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.
• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.
• Access to an Employee Assistance Program for confidential support and help for everyday matters.
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
Bank of America:
Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
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Inline Quality Assurance Associate employer: Bank of America
Contact Detail:
Bank of America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inline Quality Assurance Associate
✨Tip Number 1
Familiarise yourself with the treasury products and services offered by Bank of America. Understanding these will not only help you in the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Bank of America, especially those in quality assurance or treasury roles. They can provide valuable insights into the company culture and expectations for the Inline Quality Assurance Associate position.
✨Tip Number 3
Prepare to discuss your analytical skills and experiences in managing multiple tasks. Think of specific examples where you've successfully identified issues and implemented improvements, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Showcase your attention to detail during any interactions with the recruitment team. Whether it's through your questions or how you present yourself, demonstrating this skill is crucial for the Inline Quality Assurance Associate position.
We think you need these skills to ace Inline Quality Assurance Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Inline Quality Assurance Associate position. Tailor your application to highlight relevant skills such as attention to detail and analytical abilities.
Craft a Strong CV: Your CV should clearly outline your experience and skills that align with the job description. Emphasise any previous roles that involved quality assurance, data analysis, or process improvement, and quantify your achievements where possible.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Bank of America that resonate with you, such as their commitment to employee wellbeing and community impact, and explain how you can contribute to their goals.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are formatted professionally. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Bank of America
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of the Inline Quality Assurance Associate position. Familiarise yourself with treasury products and services, as well as the importance of quality assurance in mitigating risk.
✨Showcase Your Attention to Detail
Since this role requires excellent attention to detail, prepare examples from your past experiences where your meticulousness made a difference. Be ready to discuss how you ensure accuracy in your work.
✨Demonstrate Analytical Skills
The ability to analyse data is crucial for this position. Prepare to discuss how you've used data analysis to identify issues or improve processes in previous roles. Highlight any specific tools or methods you are familiar with.
✨Emphasise Team Collaboration
This role involves partnering with colleagues across departments. Be prepared to share examples of how you've successfully collaborated with others to implement changes or improve performance in a team setting.
