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For Companies At a Glance
- Tasks: Manage calls, client records, and support onboarding in a dynamic accountancy environment.
- Company: Join Xeinadin, a forward-thinking accountancy group with over 1800 colleagues across the UK and Ireland.
- Benefits: Enjoy a competitive salary, 25 days annual leave, flexible benefits, and a supportive work culture.
- Why this job: Be part of a collaborative team that values your contributions and offers growth opportunities.
- Qualifications: Experience in administration, attention to detail, and proficiency in Microsoft Office are essential.
- Other info: Office-based role with potential for career advancement and community involvement.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
Xeinadin was established in 2019 when more than 100 successful, independent business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission is to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships. Our people drive our business forward, and we offer them future-focused career opportunities while supporting individual specialisms. With over 1800 colleagues in regional offices, our teams collaborate across the Group, combining expertise to maximize potential. As part of one Xeinadin, colleagues benefit from shared expertise and support across the UK, Ireland, and central teams, as well as being active in their local communities.
Description
Join our team as a Business Support Manager! Reporting to the Area Practice Manager, this role combines administrative, organisational, and relationship management responsibilities. It is ideal for a detail-oriented individual who thrives in a dynamic environment, playing a key role in ensuring smooth operations within a leading accountancy group.
Key Responsibilities
- Manage phone calls, ensuring professional and timely responses.
- Chase clients for required books and records to meet deadlines.
- Oversee scanning, filing, and organisation of documents.
- Support the onboarding process for new clients, maintaining compliance with Xeinadin guidelines.
- Finalise and distribute accounts and personal tax packs to clients for approval.
- Assist the Hub Credit Controller in resolving debtor queries.
- Process invoices, write-offs, and WIP adjustments.
- Apply for HMRC and Companies House authentication codes.
- Allocate disbursements to clients and manage payments over the phone.
- Process and reconcile office petty cash and handle cheque payments.
- Schedule client appointments and coordinate the safe return of books and records.
- Maintain an inventory of IT equipment, including laptops issued to team members.
- Order office supplies and manage stationery stock.
- Provide project support to the Area Practice Manager as required.
Key Requirements
- Proven experience in administration and a fast-paced environment.
- Very high level of attention to detail and accuracy.
- Proficient with Microsoft Excel, Word, Outlook, etc.
- Excellent time management skills, handling multiple and varied deadlines concurrently.
- Ability to meet administrative deadlines.
Additional Requirements
- Ability to work independently as well as part of a team.
- Organised, proactive, reliable, and self-motivated.
- Confident communicator with personnel at all levels, both written and verbal.
Model
Office Based
Salary: Competitive
Benefits
- Company Pension Scheme
- 25 days of annual leave + bank holidays
- Additional annual leave days from certain levels of seniority
- Option to buy up to 5 additional leave days, up to 30 days per year
- Business closure over Christmas*
- Life Assurance x4 annual salary
- Enhanced family leave policies
- Enhanced Company Sick Pay
- Employee Assistance Programme – 24/7 support, confidential
- Corporate Discounts Platform
Flexible Benefits platform includes options for various insurances (dependent on seniority and self-funded at corporate rates):
- PMI single or family
- Critical Illness Cover
- Cash plan
- Cycle to work
- Eye care
- Dental
*Subject to exceptions and business needs.
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Business Support Manager employer: Xeinadin Group
Contact Detail:
Xeinadin Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager
✨Tip Number 1
Familiarise yourself with Xeinadin's mission and values. Understanding their focus on providing trusted business advice to SMEs will help you align your responses during interviews, showcasing how your skills can contribute to their goals.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed multiple tasks in a fast-paced environment. This will demonstrate your ability to thrive under pressure, which is crucial for the Business Support Manager role.
✨Tip Number 3
Network with current or former employees of Xeinadin on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, giving you an edge in understanding what they value in a candidate.
✨Tip Number 4
Prepare to discuss your proficiency with Microsoft Office tools, especially Excel. Be ready to share specific examples of how you've used these tools to improve efficiency or accuracy in previous roles, as this is a key requirement for the position.
We think you need these skills to ace Business Support Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Business Support Manager at Xeinadin. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Strong CV: Your CV should clearly showcase your administrative experience and attention to detail. Use bullet points to outline your achievements in previous roles, particularly those that demonstrate your ability to manage multiple tasks and deadlines.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Xeinadin that resonate with you, and explain how your skills and experiences make you a perfect fit for the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Business Support Manager position.
How to prepare for a job interview at Xeinadin Group
✨Showcase Your Organisational Skills
As a Business Support Manager, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised projects or managed deadlines, highlighting your attention to detail.
✨Familiarise Yourself with Xeinadin's Values
Understanding the company's mission and values is crucial. Research Xeinadin's approach to providing business advice and how they support their teams. This will help you align your answers with their ethos during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of situations where you've had to chase clients for information or resolve administrative issues, and be ready to discuss how you handled them.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with clients and team members, practice articulating your thoughts clearly. Be prepared to discuss how you maintain professional communication and build relationships, as this is key to the role.
