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For Companies At a Glance
- Tasks: Support the Sales team with admin tasks, customer data management, and order processing.
- Company: Join OneAdvanced, a leading UK provider of business software and services.
- Benefits: Enjoy 26 days annual leave, remote work options, and a performance bonus.
- Why this job: Be part of a supportive culture focused on personal growth and making a difference.
- Qualifications: Strong organisational skills, communication abilities, and proficiency in Microsoft Office and Salesforce required.
- Other info: Opportunities for volunteering and contributing to causes you care about.
The predicted salary is between 28800 - 43200 £ per year.
Role Introduction
The Commercial Operations Co-ordinator provides administrative and operational support, ensuring smooth and efficient processes that enable the Sales team to focus on selling.
This role involves managing customer data, coordinating with internal departments, and assisting with order processing and customer communication.
What You Will Do
- Assist in the preparation of customer quotes.
- Assist in obtaining vendor quotes for services.
- Collaborate with cross-functional teams to ensure timely and accurate closure of sales opportunities in Salesforce, maintaining data integrity.
- Process sales orders and ensure accurate data entry into Salesforce.
- Respond to customer inquiries and provide product or service information as needed.
- Support the annual contract renewals process, preparing renewal documentation, and ensuring all necessary approvals and updates are completed before deadlines.
- Act as a reliable point of contact, ensuring clear communication, timely follow-ups, and a collaborative approach.
- Support the wider ITO Operations Analyst team with administrative tasks.
- Coordinate with finance and other teams to ensure timely delivery and accurate invoicing.
What You Will Have
- Strong organisational and multitasking skills.
- Strong relationship-building skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) and Salesforce.
- Attention to detail and accuracy in data handling.
- Ability to work independently and as part of a team.
- Netsuite knowledge is beneficial but not essential.
What We Do For You
Wellbeing focused: Our people are our greatest assets, and ensuring everyone feels their best to come to work is integral.
- Annual Leave: 26 days of annual leave, plus public holidays and the option to buy additional days.
- Employee Assistance Programme: Free advice, support, and confidential counselling available 24/7 through Care First.
- Endometriosis Friendly Employer: We are committed to creating an environment that supports employees with endometriosis.
Personal Growth: We are dedicated to enabling your personal and professional development regardless of your career stage.
- Development Programmes: From Future Managers to Leadership Training, our programmes help you progress.
- Performance Bonus: Our group-wide bonus scheme rewards your success.
Financial Wellbeing: We prioritize your financial health with benefits like:
- Pension Scheme: 5% matched contribution with Scottish Widows.
- Income Protection Insurance: Support when you need it most.
Recognition: We celebrate and reward outstanding work through various initiatives.
- Performance & Talent: Our platform provides real-time feedback, goals, and development conversations.
Making a Difference: Opportunities to contribute to causes you care about include:
- MatchIt! Fundraise and have your efforts matched by OneAdvanced.
- Volunteering Time: Use your leave to volunteer.
- Pennies from Heaven: Donate small change from your paycheck to charity.
Who We Are
OneAdvanced is one of the UK\’s largest providers of business software and services, supporting over 20,000 global customers with an annual turnover of £330M+. We handle 1.5 million calls per month, support over 2 million learners, and manage over 10 million wills, among other services. Our mission is to power the world of work.
We invest in our people, fostering a diverse, inclusive, and engaging workplace that empowers growth and talent development.
To learn more about working at OneAdvanced, please click here.
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Commercial Operations Co-ordinator employer: OneAdvanced
Contact Detail:
OneAdvanced Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Operations Co-ordinator
✨Tip Number 1
Familiarise yourself with Salesforce, as it's a key tool for this role. Consider taking an online course or tutorial to boost your confidence and demonstrate your commitment to mastering the platform.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will show us that you can handle the demands of the role effectively.
✨Tip Number 3
Network with current or former employees of OneAdvanced on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your experience with customer communication. Think of specific instances where you resolved issues or improved customer satisfaction, as this is crucial for the Commercial Operations Co-ordinator role.
We think you need these skills to ace Commercial Operations Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Commercial Operations Co-ordinator role. Emphasise your organisational skills, attention to detail, and any experience with Salesforce or Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for supporting the Sales team and managing customer data.
Highlight Communication Skills: Since excellent written and verbal communication skills are crucial for this position, provide examples in your application that demonstrate your ability to communicate effectively with customers and internal teams.
Showcase Team Collaboration: Illustrate your ability to work both independently and as part of a team. Include examples of past experiences where you successfully collaborated with cross-functional teams to achieve common goals.
How to prepare for a job interview at OneAdvanced
✨Showcase Your Organisational Skills
As a Commercial Operations Co-ordinator, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously in previous roles.
✨Demonstrate Communication Proficiency
Excellent written and verbal communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively communicated with customers or team members in the past.
✨Familiarise Yourself with Salesforce
Since the role involves maintaining data integrity in Salesforce, it’s beneficial to have a basic understanding of the platform. If you have experience using Salesforce, be sure to highlight it during the interview.
✨Prepare for Team Collaboration Questions
This position requires collaboration with cross-functional teams. Think of instances where you've successfully worked as part of a team, and be ready to discuss how you contributed to achieving common goals.
