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- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic team.
- Company: Join IWG, a global leader with 3,500 inspiring locations and a commitment to sustainability.
- Benefits: Enjoy flexible benefits, generous incentives, and excellent training opportunities.
- Why this job: Be part of a fun, rewarding career with amazing promotion prospects and a positive work culture.
- Qualifications: Great communication skills, a positive attitude, and a valid UK driving license are essential.
- Other info: This entry-level role offers sociable hours and the chance to grow your career.
The predicted salary is between 26000 - 28000 ÂŁ per year.
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(Total Compensation including bonus, commission & benefits: ÂŁ26,000 to ÂŁ28,000)
You will need have a valid UK driving license and your own car
Role
This position sits at the heart of our growing global organization and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
(Total Compensation including bonus, commission & benefits: ÂŁ26,000 to ÂŁ28,000)
You will need have a valid UK driving license and your own car
Role
This position sits at the heart of our growing global organization and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What We Can Do For You
You are reading the right advert if you are looking for:
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable quarterly/commission incentives and sociable hours.
- Access to a comprehensive range of flexible, personalized workplace benefits that support mental, physical and financial wellbeing.
About You
What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and can-do attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day – and the determination to be even better tomorrow.
About IWG
With 3,500 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.
We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.
So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.
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Customer Services Executive employer: International Workplace Group plc
Contact Detail:
International Workplace Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive
✨Tip Number 1
Familiarise yourself with the company culture at International Workplace Group. They value a positive, outgoing attitude and great communication skills, so think about how you can demonstrate these traits in your interactions.
✨Tip Number 2
Prepare to showcase your customer service experience during any informal chats or interviews. Think of specific examples where you've gone above and beyond for customers, as this will resonate well with their focus on delivering world-class service.
✨Tip Number 3
Since the role requires managing on-site tasks, consider visiting one of their locations if possible. This will give you insight into their operations and allow you to ask informed questions during your application process.
✨Tip Number 4
Network with current or former employees of IWG on platforms like LinkedIn. They can provide valuable insights into the role and the company, which can help you tailor your approach when applying.
We think you need these skills to ace Customer Services Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Use keywords from the job description, such as 'warm and friendly welcome' and 'managing on-site tasks', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and positive attitude. Mention specific examples of how you've provided excellent customer service in the past and express your enthusiasm for joining International Workplace Group.
Highlight Your Skills: In your application, emphasise your ability to learn new skills quickly and your motivation to improve. Mention any relevant training or certifications that align with the role's requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at International Workplace Group plc
✨Show Your People Skills
As a Customer Services Executive, your ability to communicate effectively is crucial. Be prepared to share examples of how you've successfully interacted with customers in the past, showcasing your friendly and approachable nature.
✨Demonstrate a Can-Do Attitude
The role requires a positive and proactive mindset. During the interview, express your enthusiasm for helping others and your willingness to tackle challenges head-on. This will resonate well with the interviewers.
✨Research the Company
Familiarise yourself with International Workplace Group's mission and values. Understanding their commitment to sustainability and customer service excellence will help you align your answers with what they are looking for.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of specific scenarios from your past experiences where you successfully resolved issues or improved customer satisfaction.
