Sales Support Executive

Agena Group is on an exciting and ambitious growth trajectory with diversification and innovation at its heart, underpinned by strong social value and ESG credentials, and celebrated as a multipleaward winner. Yes, our roots are in carpark management, however, we\’re so much more expanding into new verticals to disrupt industry norms and elevate our sector with technologyled solutions that deliver measurable business impact for our clients, as well as improve the public\’s everyday experience of travel and parking.

Are you ready to take on a pivotal role where every day brings new challenges and opportunities? We\’re on the lookout for a proactive and dedicated individual to join our Sales Support team. As a Sales Support Executive you will organise the setup of new business initiatives for our Key Client Accounts, Account Managers, and Senior Sales team. In this fastpaced and varied position, no two days will be the same!

Key Responsibilities

• DeadlineDriven : Prioritize tasks to meet crucial deadlines and targets efficiently.
• Effective Communication : Manage email correspondence, ensuring the team stays informed of all developments.
• Regulatory Compliance : Oversee site compliance in alignment with regulatory bodies and internal procedures.
• Strategic Planning : Develop site plans to support the Validations, Appeals, and Wardens teams.
• Service Coordination : Schedule installations for the Service Delivery team using relevant programs.
• Stakeholder Engagement : Collaborate with both internal and external stakeholders as needed.
• Client Focused : Respond promptly to client inquiries, maintaining a high standard of service.

Who you are

• Team Player : Someone who thrives in a collaborative environment with exceptional organizational skills.
• Effective Communicator : A strong communicator driven to deliver topquality results.
• Positive Attitude : A cando mindset, adaptable to the demands of a dynamic role.
• Calm Under Pressure : Ability to work under pressure and meet tight deadlines with ease.

Agena Values

• Ambitious: we aim for world class service
• Disruptive: we\’re here to change the industry
• Ethical: we do things for the right reasons
• Insightful: we use research to guide our decisions
• Collaborative: We\’re better when we work together
• Innovative: we help people see things differently

Salary: £25,396.80 per annum

Hours: 40 per week; Monday Friday 9am 5.30pm

Location: Lancing with hybrid flexibilities after probation period

Free onsite parking. Smart casual office dress code.

Additional Information

Our selection process is as follows: Application – Competency Based Interview

You must be able to legally live and work in the UK

The postholder may be required to travel to external meetings on occasion by most effective means available

Benefits

We know there\’s more to life than work – that\’s why when you join Agena, you\’ll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.

Incremental holiday increases to recognise long service

2 volunteering days a year

Unlock your potential with our training, learning & development, and apprenticeship options throughout your career

Employee Assistance Programme 24 / 7 confidential, independent and professional counselling

Cycletowork scheme

EV Charging points at office locations

Regular team / company socials

Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.

We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.

We are a Mindful Employer and are committed to supporting your mental health at work.

The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrierfree recruitment process. We will provide reasonable adjustments and support to ensure neurodiverse applicants or those with a disability or longterm condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact recruitment@agenagroup.com

We welcome all applicants, including those with unspent convictions. If disclosed during recruitment or after a conditional offer, we may conduct a DBS check and, with consent, liaise with a probation officer if relevant. Disclosures are handled sensitively and assessed individually, in line with our policy. A criminal record does not automatically disqualify candidates.

(No agency speculative contact – thank you)