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- Tasks: Join our team as a Freight Forwarder, managing UK-Europe logistics and ensuring customer satisfaction.
- Company: DFDS is a leading logistics company, committed to serving communities across Europe.
- Benefits: Enjoy life assurance, pension schemes, free ferry travel, and extensive employee support.
- Why this job: Be part of a dynamic team in a fast-paced environment with opportunities for personal growth.
- Qualifications: Two years' experience in International Freight Forwarding or Logistics is required.
- Other info: We value diversity and inclusivity, welcoming unique perspectives to strengthen our team.
The predicted salary is between 30000 - 42000 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Freight Forwarder
Be part of the movement – and play your part.
About the role
Due to a continued expansion of our freight forwarding operation, we are currently looking for an experienced freight forwarder to join our dynamic and ambitious team at our Dover office. If you’re looking for a role within a very driven, enthusiastic and a fast-paced environment, with a willingness to succeed… this role could be perfect for you. Working 4 on 4 off, 07:00 – 19:00, you will be tasked with taking responsibility for developing our freight forwarding activities between the UK and Europe.
- Dealing with quotations, bookings and general enquiries always ensuring customer satisfaction remains your key focus.
- Developing and evaluating opportunities for Freight Management.
- Dealing with subcontractors when allocating work for delivery and collection.
About you
We are seeking someone who has at least two years’ experience, within the International Freight Forwarding / Logistics industry, ideally with operational experience of all modes of transport, but European road freight as a minimum.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including:
- Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to Breeze, our award-winning Wellbeing platform.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We
will also offer training courses that can support you in your role, if needed.
Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.
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Freight Forwarder - Shifts employer: DFDS UK & Ireland
Contact Detail:
DFDS UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder - Shifts
✨Tip Number 1
Familiarise yourself with the specific freight forwarding operations and regulations in both the UK and Europe. Understanding the nuances of European road freight will give you an edge during discussions with our team.
✨Tip Number 2
Network with professionals in the logistics industry, especially those who have experience in freight forwarding. Engaging with others can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in detail, particularly any challenges you've faced in freight forwarding. Highlighting your problem-solving skills will demonstrate your capability to thrive in a fast-paced environment.
✨Tip Number 4
Show enthusiasm for the role and the company’s mission. Research DFDS and be ready to express how your values align with ours, as we value candidates who are genuinely interested in contributing to our team.
We think you need these skills to ace Freight Forwarder - Shifts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in international freight forwarding and logistics. Emphasise any operational experience you have with different modes of transport, particularly European road freight.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle quotations, bookings, and customer satisfaction.
Highlight Relevant Skills: In your application, focus on skills that are crucial for a Freight Forwarder, such as communication, problem-solving, and customer service. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in the logistics industry.
How to prepare for a job interview at DFDS UK & Ireland
✨Know Your Freight Forwarding Basics
Make sure you brush up on the fundamentals of freight forwarding, especially European road freight. Be prepared to discuss your previous experiences and how they relate to the role you're applying for.
✨Demonstrate Customer Focus
Since customer satisfaction is key in this role, think of examples where you've gone above and beyond for clients. Be ready to explain how you handle enquiries and ensure a positive experience for customers.
✨Showcase Your Team Spirit
The company values diversity and inclusivity, so be prepared to talk about how you work within a team. Share experiences that highlight your ability to collaborate and contribute to a positive team environment.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the company's freight forwarding operations and future plans. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
