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- Tasks: Lead the shop, support the manager, and inspire a team while driving sales.
- Company: Join DEBRA, a charity dedicated to supporting those with Epidermolysis Bullosa.
- Benefits: Enjoy flexible hours, a pension scheme, generous holiday, and staff discounts.
- Why this job: Make a real impact while developing leadership skills in a supportive environment.
- Qualifications: Retail experience, strong communication skills, and a proactive attitude are essential.
- Other info: Part-time role with opportunities for career growth and training.
Assistant Shop Manager – Lead, Lift, and Inspire in Fleet!
Location:DEBRA Shop, Fleet (GU51 3BL)
Contract:Permanent
Hours:Part-time, 21 hours per week (3 days out of 7)
Pay:£12.71 per hour (£13,879.32 per annum)
Are you ready to step up and make a real impact? DEBRA is looking for a proactive and hands-onAssistant Shop Managerto help lead our Fleet shop.
This is a dynamic role where you’ll support the Shop Manager, take charge in their absence, and help drive the success of our store – all while raising vital funds for a life-changing cause.
Why DEBRA?
DEBRA is the national charity supporting people affected by Epidermolysis Bullosa (EB) – a painful genetic skin condition. Every item sold helps fund care, support, and pioneering research. Join a team that’s passionate, inclusive, and committed to making a difference.
Your Role:
This is a physically active, customer-facing role with real leadership responsibility. You’ll be:
- Supporting the Shop Manager in daily operations and stepping up when they’re away
- Leading and motivating shop colleagues (volunteers, sale assistants) to create a positive team environment
- Handling stock – sorting, pricing, and moving items (often in high volumes)
- Creating eye-catching displays and maintaining a clean, organised shop floor
- Delivering excellent customer service and encouraging Gift Aid sign-ups
- Managing financial transactions and ensuring shop security
- Ensuring compliance with health & safety and trading standards
What You’ll Bring:
- Retail experience and a passion for customer service
- Strong communication and teamwork skills
- Confidence to lead and manage in the Shop Manager’s absence
- Physical fitness and comfort with manual handling
- A proactive, organised approach and a can-do attitude
What We Offer:
- Auto-enrolment pension with DEBRA contribution
- Life assurance and 24/7 employee assistance programme
- Generous training budget and career development opportunities
- 20 days holiday + bank holidays (pro rata), with long service rewards
- Staff discount and personalised recognition awards
- Opportunities for apprenticeships and internships
Ready to Lead with Purpose?
If you’re looking for a role where you can grow, lead, and make a real difference – we’d love to hear from you.
Click ‘apply’ – apply today and become a key part of the DEBRA Fleet team!
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Assistant Shop Manager employer: DEBRA International
Contact Detail:
DEBRA International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with DEBRA's mission and values. Understanding the charity's work with Epidermolysis Bullosa will help you convey your passion for the cause during interviews and show that you're genuinely invested in making a difference.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've motivated teams in previous roles. Think about specific situations where you successfully led a team or improved morale, as this will resonate well with the responsibilities of the Assistant Shop Manager.
✨Tip Number 3
Showcase your customer service experience by preparing anecdotes that demonstrate your ability to handle challenging situations. Being able to discuss how you’ve provided excellent service or resolved conflicts will be crucial for this role.
✨Tip Number 4
Be ready to discuss your approach to managing stock and creating displays. Think about any relevant experience you have in retail that involved visual merchandising or inventory management, as these skills are essential for the position.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Shop Manager position. Tailor your application to highlight relevant experience and skills that align with what DEBRA is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, leadership skills, and customer service abilities. Use bullet points for clarity and focus on achievements that demonstrate your capability to lead and inspire a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the charity's mission and how your values align with DEBRA's goals. Highlight specific examples from your past experiences that showcase your ability to manage a team and drive store success.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at DEBRA International
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for DEBRA's mission. Talk about why supporting people affected by Epidermolysis Bullosa resonates with you and how you can contribute to their cause through your role.
✨Demonstrate Leadership Skills
Prepare examples of times when you've successfully led a team or taken charge in a challenging situation. Highlight your ability to motivate others and create a positive work environment, as this is crucial for the Assistant Shop Manager role.
✨Highlight Retail Experience
Be ready to discuss your previous retail experience in detail. Focus on your customer service skills, handling stock, and any experience you have with visual merchandising, as these are key aspects of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the shop's operations, team dynamics, and DEBRA's goals. This shows your genuine interest in the role and helps you understand how you can make a meaningful impact.
