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- Tasks: Manage contract operations, ensuring compliance and efficiency in warehouse processes.
- Company: Join PD Ports, a leading UK port business with over 1,400 employees nationwide.
- Benefits: Enjoy 25 days holiday, paid leave, life insurance, and a cycle to work scheme.
- Why this job: Be part of a dynamic team focused on service excellence and continuous improvement.
- Qualifications: Looking for motivated individuals with strong leadership and operational skills.
- Other info: Full-time role based in Felixstowe, Monday to Friday, 37.5 hours per week.
The predicted salary is between 36000 - 60000 £ per year.
Location: Felixstowe
Type: Full Time
Closing Date: 8th August 2025
PD Ports is a leading UK port business offering end-to-end supply chain solutions, employing over 1,400 people in the UK. With headquarters based in the Northeast of England, PD Ports owns and operates the UK\’s sixth largest port by volume. Operating out of 11 key ports and logistics centres across the UK, we are committed to retaining and developing talent nationwide.
A vacancy has arisen for a dedicated full time Contract Manager based at Felixstowe
Location: Felixstowe
Working Arrangements: 37.5 hours per week, Monday to Friday.
Reporting to the Operations Manager this will be a challenging role managing the storing and handling of a contract with stock being received via containers and LCL deliveries, which is then held before being picked, packed and delivered onwards to our customer.
The Contract Manager will be responsible for ensuring that all of the client\’s service levels are achieved and that product integrity is maintained at all times.
The five main things our Contract Manager will be working on are:
- Management of all operations to ensure compliance with Health & Safety.
- Setting and delivering against budget revenues and costs, including implementing cost effective ideas geared towards improving efficiency and cost reductions.
- Ensure facilities are maintained so no stock loses are incurred, whilst maintaining accurate stock control through inventory checks.
- Ensuring timely movements into and out of the warehouse are planned and accomplished.
- Ensuring warehouse space is utilised to its fullest using the appropriate resources and personnel.
We Are Seeking Someone Who
- Can ensure all contract targets and key performance indicators are met
- Will ensure all warehouse personnel are motivated and have the relevant skills and knowledge to carry out all warehouse processes to maximise productivity and profit
- Can ensure the proper and safe operation of all MHE by correctly instructed operators
- Can develop customer relationships at various levels with regular service reviews
- Is continuously seeking improvements to service.
Benefits
We offer 25 days holiday, paid maternity, paternity and adoption leave, life insurance and a cycle to work scheme.
If you are interested in this opportunity please apply in writing, outlining relevant skills & experience, to and use job reference CMFSB25.
Closing Date
Friday 8^th August 2025
Services
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Contract Manager employer: CLD de Québec
Contact Detail:
CLD de Québec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Familiarise yourself with the specific operations and compliance standards of PD Ports. Understanding their health and safety protocols will not only help you in interviews but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Network with current or former employees of PD Ports on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with budget management and cost-effective strategies. Be ready to share specific examples of how you've improved efficiency in previous roles, as this aligns closely with the responsibilities of the Contract Manager position.
✨Tip Number 4
Showcase your ability to build and maintain customer relationships. Think of instances where you've successfully managed client expectations or conducted service reviews, as this is a key aspect of the role at PD Ports.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Contract Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: In your CV and cover letter, focus on your previous experience in contract management, logistics, or warehouse operations. Use specific examples to demonstrate your ability to meet service levels and manage teams effectively.
Showcase Your Skills: Emphasise key skills such as compliance with Health & Safety regulations, budget management, and inventory control. Mention any relevant certifications or training that support your qualifications for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that outlines your motivation for applying and how you can contribute to PD Ports. Make sure to reference the job title and include the job reference CMFSB25 as requested.
How to prepare for a job interview at CLD de Québec
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Contract Manager. Familiarise yourself with key aspects such as compliance with Health & Safety, budget management, and stock control. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll need to motivate and manage warehouse personnel. Prepare examples from your past experiences where you've successfully led a team or improved productivity. This will highlight your ability to meet contract targets and KPIs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle situations like stock losses or delays in deliveries. Being able to articulate your thought process will show your capability in managing operations effectively.
✨Demonstrate Customer Relationship Management
Since developing customer relationships is crucial, be ready to discuss how you've built and maintained client relationships in previous roles. Highlight any service reviews or improvements you've implemented to enhance customer satisfaction.
