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- Tasks: Manage maintenance tasks and client communications to ensure smooth operations.
- Company: Join Office Angels, a dynamic employment agency focused on inclusivity and opportunity.
- Benefits: Enjoy 20 days annual leave, a pension scheme, and a discretionary Christmas bonus.
- Why this job: Be at the heart of operations, build client relationships, and enjoy excellent progression opportunities.
- Qualifications: Admin experience preferred; strong communication and organisational skills are essential.
- Other info: Work in a newly refurbished office with a spacious kitchen and breakout area.
The predicted salary is between 24000 - 36000 £ per year.
Facilities Administrator
£30,000
Stanford-Le-Hope
Monday to Friday, 8am – 4pm
Benefits:
- 20 days annual leave + bank holidays
- 1 extra day of leave for every full year of service
- Pension scheme
- Excellent progression opportunities
- Discretionary Christmas bonus
- Newly refurbished office with a spacious kitchen and breakout area
As a Facilities Administrator, you\’ll be at the heart of our operations, ensuring the smooth delivery of reactive and planned maintenance, as well as capital projects, for a portfolio of valued clients.
You\’ll be the go-to person for your assigned clients, handling job updates, client communications, portal management, and financial documentation. Your role is key to maintaining strong client relationships, delivering exceptional service, and supporting the wider team in achieving operational excellence.
Key Responsibilities:
- Manage and action a variety of reactive maintenance tasks, ensuring timely follow-up and resolution.
- Handle all admin for your client accounts: raise invoices, quotations, credit notes, and submit worksheets and reports.
- Maintain and update client portals, ensuring accuracy and reducing open job counts.
- Support Account Managers with quotations and proposals for additional works.
- Coordinate with engineers to ensure timely job completion and troubleshoot any issues.
- Monitor service performance and support improvements to enhance client satisfaction.
- Assist in delivering fabric maintenance projects on time and within budget.
- Provide full administrative support to senior staff and collaborate with help desk and account teams.
What We\’re Looking For:
- Proven admin experience (facilities maintenance background preferred).
- Basic construction knowledge is a plus.
- Strong communication and interpersonal skills.
- Excellent organisational skills and attention to detail.
- Confident using MS Office; experience with job management systems is a bonus.
- Ability to manage multiple tasks and deadlines efficiently.
- A proactive, customer-focused mindset with a professional phone manner.
- Team player with a commitment to continuous learning and development.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone\’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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Facilities Administrator employer: Office Angels
Contact Detail:
Office Angels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Administrator
✨Tip Number 1
Familiarise yourself with the facilities management industry. Understanding the key terms and processes involved in maintenance tasks will help you communicate effectively during interviews and demonstrate your knowledge.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will show that you can handle the diverse responsibilities of a Facilities Administrator.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since you'll be handling client communications, being able to convey information clearly and professionally is crucial for this role.
✨Tip Number 4
Research StudySmarter and our values. Understanding our company culture and what we stand for will help you align your answers during the interview and show that you're a good fit for our team.
We think you need these skills to ace Facilities Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in facilities maintenance. Emphasise your organisational skills and any experience with job management systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and customer-focused mindset. Mention specific examples of how you've successfully managed client relationships or handled multiple tasks efficiently.
Highlight Key Skills: In your application, clearly outline your strong interpersonal skills, attention to detail, and proficiency in MS Office. If you have any basic construction knowledge, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Office Angels
✨Showcase Your Admin Experience
Make sure to highlight your previous administrative roles, especially those related to facilities maintenance. Be prepared to discuss specific tasks you've managed, such as invoicing or client communications, to demonstrate your relevant experience.
✨Demonstrate Strong Communication Skills
As a Facilities Administrator, you'll be the go-to person for clients. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with clients or team members in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage multiple tasks or resolve issues quickly. Be ready to explain your thought process and the outcomes of your actions.
✨Familiarise Yourself with Job Management Systems
If you have experience with job management systems, be sure to mention it. If not, do a bit of research on common systems used in facilities management. Showing a willingness to learn can impress interviewers and demonstrate your proactive mindset.
