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For Companies At a Glance
- Tasks: Diagnose and repair HVAC systems while providing excellent customer service.
- Company: Join Sears Home Services, a leader in home repair with a strong reputation.
- Benefits: Enjoy competitive pay, comprehensive benefits, and flexible schedules.
- Why this job: Be the hero of homes, solving problems and helping grateful customers every day.
- Qualifications: High school diploma, EPA certification, and mechanical knowledge required.
- Other info: Receive expert training, mentoring, and opportunities for career advancement.
Job Description
HVAC Repair Technician
Why an HVAC Repair Technician career might be right for you:
- You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
- You like fixing things – Getting things working again is a satisfying outcome. You did that!
- You like helping others – You\’re the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
- You like to be on the move – You\’re not stuck at a desk all day – you are welcomed into customers\’ homes.
Why a career with Sears Home Services is right for you:
- Great hourly rates – $19 – $22 / hour base rate salary, depending on experience.
- Benefits – Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
- 401k match – Opportunity to contribute to 401k plan, with 100% company match up to 3%.
- More ways to earn -Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
- Flexible schedules – Sears techs are NOT on call.
- Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
- Expert training – Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
- Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
- Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
- Easy tools – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
Responsibilities/Skills/Experience Requirements
Job responsibilities:
- Repair appliances with high levels of quality and efficiency
- Deliver delightful customer experience that exceed expectations consistently
- Provide customers with value-added solutions that help make their home more clean, comfortable & protected
- Keep company truck well-maintained & organized, and help manage parts efficiently
Requirements:
- High school diploma or general education degree
- EPA Type II or EPA Universal
- Mechanical knowledge, including use of testing & repair tools
- Can follow directions and processes for quality workmanship
- Can use smartphone, including use for part ordering
- Background & drug screen
- Valid driver\’s license for the state in which you work
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Service Technician II, HVAC Break / Fix employer: Transformco
Contact Detail:
Transformco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician II, HVAC Break / Fix
✨Tip Number 1
Familiarise yourself with common HVAC issues and solutions. Being able to discuss specific problems you've encountered and how you resolved them can really impress during the interview.
✨Tip Number 2
Showcase your customer service skills. Since you'll be interacting with homeowners, emphasising your ability to communicate effectively and provide a positive experience will set you apart.
✨Tip Number 3
Highlight any relevant certifications or training, especially your EPA Type II or Universal certification. This demonstrates your commitment to the field and your readiness to tackle the job.
✨Tip Number 4
Be prepared to discuss your mechanical knowledge and experience with repair tools. Providing examples of past repairs or projects can help illustrate your hands-on skills and problem-solving abilities.
We think you need these skills to ace Service Technician II, HVAC Break / Fix
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HVAC repair and any mechanical knowledge you possess. Use specific examples of past work that demonstrate your problem-solving skills and ability to deliver excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fixing things and helping others. Mention why you are interested in working with Sears Home Services specifically, and how your skills align with their values and job requirements.
Showcase Relevant Certifications: If you have any certifications such as EPA Type II or Universal, make sure to include them prominently in your application. This will show that you meet the necessary qualifications and are serious about your profession.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the HVAC field.
How to prepare for a job interview at Transformco
✨Show Your Problem-Solving Skills
Since the role involves diagnosing and fixing various HVAC issues, be prepared to discuss specific examples of how you've successfully solved problems in the past. Highlight your analytical thinking and troubleshooting abilities.
✨Demonstrate Your Customer Service Mindset
As a Service Technician, you'll be interacting with homeowners regularly. Share experiences where you went above and beyond to ensure customer satisfaction. This will show that you understand the importance of delivering a delightful customer experience.
✨Highlight Your Technical Knowledge
Make sure to mention your mechanical knowledge and any relevant certifications, such as EPA Type II or Universal. Discuss your familiarity with testing and repair tools, as this will reassure the interviewer of your technical capabilities.
✨Express Your Willingness to Learn
Sears offers expert training and opportunities for career advancement. Show enthusiasm for learning new skills and adapting to new technologies. This will demonstrate that you're committed to growing within the company.
