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- Tasks: Lead the procurement process for a CRM system, ensuring effective provider selection and onboarding.
- Company: Join a charity in London dedicated to making a positive impact through technology.
- Benefits: Enjoy a competitive salary of £48,000 and flexible onsite work two days a week.
- Why this job: Be part of a meaningful project that enhances organisational objectives and community support.
- Qualifications: Must have strong IT procurement experience, especially with CRM systems.
- Other info: This is a 12-month fixed-term contract with opportunities for professional growth.
The predicted salary is between 38400 - 67200 £ per year.
Overview An IT Procurement Manager for a CRM Implementation is required for a Charity in London on a 12 month Fixed Term contract paying £48,000. You will be required to work onsite in the offices in London 2 days a week. You must have previous experience in end to end IT Procurement and ideally you will be able to demonstrate experience in the procurement of a CRM system or relevant system previously. You must have a strong Procurement background for this role and not just a broad IT background. Role Purpose To lead the procurement process for a systems development and integration partner to support the CRM programme, ensuring the selected provider is effectively appointed and onboarded in line with delivery needs. The role sits within the Procurement team and operates on an embedded basis within the CRM programme to ensure alignment with programme delivery and organisational objectives. Key Responsibilities * Tender Management: Lead the procurement process to appoint a systems development and integration partner for the CRM programme – including market engagement, tender documentation (PQQ, ITT), evaluation and contract award. This will include developing clear technical specifications and designing appropriate commercial mechanisms such as SLAs, KPIs, reporting requirements, and any risk/reward or incentivisation elements to support delivery and contract performance. * Contract Management: Support the development, negotiation, and mobilisation of contractual agreements with the appointed systems development and integration partner. This may include liaising with Legal, Finance, and programme leads to ensure delivery readiness and effective handover into the in-life contract management environment. * Stakeholder Engagement: Build strong working relationships across the CRM programme, Procurement team, and relevant corporate functions (e.g. Legal, IT, Finance). Ensure stakeholders are engaged and aligned throughout the procurement lifecycle, and that commercial and delivery considerations are joined up. * Specification & Evaluation Design: Work with subject matter experts to draft clear specifications and evaluation criteria that reflect programme delivery needs. Ensure documentation supports fair and effective assessment in line with procurement and regulatory standards. * Contract Compliance & Legal Liaison: Liaise with Legal and Procurement colleagues to ensure terms and conditions are tailored to the CRM programme and Page 2 of 4 compliant with applicable regulations. This includes (but is not limited to) alignment with TUPE, environmental regulations, and corporate social responsibility standards. * Supplier Engagement & Alignment: Lead supplier engagement activity during the procurement process, including clarifications, bidder sessions, and coordination of contract negotiations. Ensure supplier communications reflect shared understanding across the programme and procurement teams. * Reporting: Provide timely reporting on procurement progress, risks, and dependencies to support programme governance and assurance. Ensure reporting enables shared visibility across CRM, Procurement, and supporting teams. If you have the required experience as detailed above please do apply
IT Procurement Manager employer: Morgan Law
Contact Detail:
Morgan Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Procurement Manager
✨Tip Number 1
Familiarise yourself with the specific CRM systems that are commonly used in the charity sector. Understanding their features and benefits will help you demonstrate your expertise during discussions with stakeholders.
✨Tip Number 2
Network with professionals in the procurement and charity sectors. Attend relevant events or join online forums to connect with others who have experience in IT procurement, especially those who have worked on CRM implementations.
✨Tip Number 3
Prepare to discuss your previous procurement experiences in detail, particularly any projects involving system development or integration. Be ready to highlight how you managed stakeholder engagement and ensured compliance with regulations.
✨Tip Number 4
Research the charity's mission and values thoroughly. Tailoring your conversations to align with their objectives will show your genuine interest in the role and how you can contribute to their goals.
We think you need these skills to ace IT Procurement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your specific experience in IT procurement, especially any roles where you managed the procurement of CRM systems or similar technologies. Use keywords from the job description to align your experience with the requirements.
Craft a Compelling Cover Letter: In your cover letter, emphasise your end-to-end IT procurement experience and detail how it relates to the responsibilities outlined in the job description. Mention your ability to lead tender management and contract negotiations, showcasing relevant examples.
Highlight Stakeholder Engagement Skills: Since stakeholder engagement is crucial for this role, provide examples of how you've successfully built relationships across teams in previous positions. This will demonstrate your ability to work collaboratively within the CRM programme and procurement team.
Showcase Compliance Knowledge: Mention your familiarity with legal and regulatory compliance in procurement processes. Highlight any experience you have with TUPE, environmental regulations, or corporate social responsibility standards, as these are important for the role.
How to prepare for a job interview at Morgan Law
✨Showcase Your Procurement Expertise
Make sure to highlight your specific experience in end-to-end IT procurement, especially any previous work with CRM systems. Be prepared to discuss the challenges you faced and how you overcame them, as this will demonstrate your depth of knowledge in the field.
✨Prepare for Tender Management Questions
Since the role involves leading the procurement process, expect questions about tender management. Familiarise yourself with the key components of tender documentation and be ready to explain how you would develop technical specifications and commercial mechanisms like SLAs and KPIs.
✨Emphasise Stakeholder Engagement Skills
This position requires strong stakeholder engagement, so be prepared to discuss how you've built relationships across different teams in past roles. Share examples of how you ensured alignment and collaboration during the procurement lifecycle.
✨Understand Compliance and Legal Aspects
Brush up on relevant regulations and compliance standards that pertain to procurement, such as TUPE and environmental regulations. Being able to articulate how you have navigated these aspects in previous roles will show your readiness for the responsibilities of this position.
