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- Tasks: Join our team to implement tech solutions for top convenience brands and enhance customer experiences.
- Company: PDI Technologies empowers global brands with innovative technology for growth and efficiency.
- Benefits: Enjoy a competitive salary, hybrid work options, and a quarterly perks programme.
- Why this job: Be part of a diverse team that values collaboration, learning, and making a real impact.
- Qualifications: Project management experience, proficiency in Microsoft Office, and strong problem-solving skills required.
- Other info: Expect to travel up to 25% and work in the office three days a week.
The predicted salary is between 21600 - 36000 £ per year.
At PDI Technologies, we empower some of the world\’s leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.
By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as Gas Buddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview
Our Consultants are part of our direct link to our customers. They partner with our customers to manage the implementation of PDI systems and solutions in their businesses. Our professional services team is responsible for helping each customer realize the ROI on our products through streamlined, best-practice business processes. Our product suite offers a vast array of capabilities, and the professional services team is there to help the customers put those capabilities into action.
Responsibilities
- Use disciplined project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex PDI enterprise products to solve customer business needs
- Scoping and estimation of effort required for small and medium implement projects
- Provide excellent high-touch customer service, building strong relationships and ensuring that each customer is a reference
- Maintain a high level of customer satisfaction (based upon survey scores)
- Troubleshoot implementation issues
- Configure, test and refine multiple interacting system modules
- Liaise with customer and third-party IT teams regarding connectivity (e.g. file or API-based transfer of data)
- Understand overall technical aspects of PDI’s software, including application architecture and infrastructure
- Increase knowledge and experience to become a subject matter expert in PDI products and services; and their application in a business environment
- Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that implementations stay on schedule
- •Provide basic training and mentoring to new team members and customers
Qualifications
- Project management experience exhibited by working independently on projects
- Basic proficiency in Microsoft Office Suite, Visio, CRM tools, and advanced Excel skills required
- Good knowledge of SQL
- Highly motivated self-starter with a desire to solve problems and help others
- Requires strong written and verbal communication skills
- Ability to independently work as a contributing member in a high-paced and focused team
- Ability to multi-task and prioritize tasks with competing deadlines
- Strong problem-solving and analytical skills with the ability to work under pressure
- Ability to socialize ideas and influence decisions without direct authority
- Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
- Self-sufficient in at least five types of billable projects
- Please note you will be required to travel up to 25% of the time
- There is a currently a hybrid working arrangement where you are expected to be in the office 3 days every week (Tuesdays/ Wednesdays/ Thursdays).
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
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Consultant - BF5105 employer: PDI Technologies
Contact Detail:
PDI Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consultant - BF5105
✨Tip Number 1
Familiarise yourself with PDI Technologies' product suite and services. Understanding their offerings will not only help you during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of PDI Technologies on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Brush up on your project management skills and methodologies. Since the role requires disciplined project management, showcasing your knowledge in this area during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed customer relationships and resolved issues in past roles. This will highlight your ability to provide high-touch customer service, a key aspect of the Consultant position.
We think you need these skills to ace Consultant - BF5105
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Consultant position at PDI Technologies. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your project management experience and any technical skills, such as proficiency in SQL and Microsoft Office Suite. Provide specific examples of how you've successfully managed projects or solved problems in previous roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for technology solutions and customer service. Mention your understanding of PDI's mission and how you can contribute to their goals, particularly in enhancing customer satisfaction and implementing their systems.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Consultant role.
How to prepare for a job interview at PDI Technologies
✨Understand the Company and Its Products
Before your interview, take some time to research PDI Technologies and its product suite. Familiarise yourself with their technology solutions and how they empower convenience retail and petroleum brands. This knowledge will help you demonstrate your genuine interest in the company and its mission.
✨Showcase Your Project Management Skills
Since the role requires project management experience, be prepared to discuss specific projects you've managed. Highlight your ability to use disciplined methodologies and tools, and provide examples of how you've successfully implemented solutions in previous roles.
✨Demonstrate Strong Communication Skills
As a Consultant, you'll need to build strong relationships with customers. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've effectively communicated with clients or team members in the past, especially in high-pressure situations.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your SQL knowledge and understanding of application architecture. Be ready to answer questions about troubleshooting implementation issues and liaising with IT teams, as these are crucial aspects of the job.
