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For Companies At a Glance
- Tasks: Manage properties and support residents in living independently while handling tenancy matters.
- Company: Anchor is the UK's largest not-for-profit provider of care and housing for older people.
- Benefits: Enjoy flexible working, health discounts, pension plans, and career development opportunities.
- Why this job: Join a passionate team dedicated to enhancing the lives of older residents in a supportive community.
- Qualifications: Previous housing or care experience is a plus, but a positive attitude and willingness to learn are key.
- Other info: We celebrate diversity and inclusion, fostering a supportive environment for all employees.
The predicted salary is between 23200 - 29000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Location Manager – Rented Housing
Location: Woodside, Gosport & The Curve, Gosport
Hours: 30 hours per week
Salary: Up to £29,000 per annum pro rata
About the role
Working with different individuals every day, a Location Manager\’s job is incredibly varied, and no two days are the same. We connect with our communities in different ways and when you join the housing team, you\’ll need a good balance of heart and head to manage property matters, tenancy matters and relationships with your residents.
The Location Manager role is very diverse, and involves working with departments across the organisation, so you will need to feel confident taking the lead on managing relationships with key stakeholders and partners.
You will be responsible for:
- Managing properties and supporting residents to be able to live independent lives
- Letting properties, managing rent accounts, dealing with anti-social behaviour and ensuring repairs are carried out
- Listening to residents and dealing with issues before they become a complaint.
- When a complaint does arise, taking ownership and investigating fully- it is important that our residents are listened to and are kept informed.
- Maintain resident trust and confidence in Anchor through effective communication, setting expectations and delivering
- Managing the location\’s budget and service charge accounts ensuring residents\’ homes are well maintained and repairs are completed to a high standard
- Ensuring that the location is safe, and all health and safety checks and risk assessments are carried out in accordance with policies and procedures
- Supporting residents to live independently by working with external agencies such as local authorities, care providers, social workers and medical professionals to provide support to residents with a range of needs ensuring that they are getting access to the right services.
- Connecting with residents, to encourage inclusion in social events both internally and in the wider community
To view a full job description for this role, please copy and paste the link below:
Life\’s too short to be in the wrong job.
A career with Anchor housing is all about providing older people with independence and security within a happy community. We offer properties at over 1,500 locations across the country and manage 54,000 homes for the over-55s.
At the heart of every Anchor housing community are great people making sure that everything runs smoothly. Our ambition is to create homes where everyone can love living in later life. If you share that passion and commitment, Anchor is the best place to build your career.
Are you the one?
Our residents are at the heart of everything we do. We believe they should be able to choose how they live in later life. We are looking for an individual who shares our values and has great relationship management and communication skills.
Ideally you will have previous housing or care experience and worked with vulnerable client groups, but that\’s not as important as having the right attitude, resilience, ability to problem solve with a willingness to learn.
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If you would like to learn more about Anchor\’s Housing Service division, please copy and paste the following link into a new web browser https://bit.ly/4d1TKke, where you will be able to find details of typical roles we recruit, as well as example role profiles
Anchor – a great place to work
Anchor is England\’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We\’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we\’ll give you all the support you need.
Health & happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
Finance
- Pension plan – contribute between 4% and 8% and we\’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
Career
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
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Location Manager employer: Anchor Hanover
Contact Detail:
Anchor Hanover Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Location Manager
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Location Manager, understanding the demographics and specific challenges faced by residents in Gosport will help you connect better with them and demonstrate your commitment to their well-being.
✨Tip Number 2
Network with professionals in the housing and care sectors. Attend local events or join online forums related to housing management and care services. Building relationships with others in the field can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Prepare examples of how you've successfully managed conflicts or resolved issues in previous roles. This will highlight your ability to handle the diverse challenges that come with being a Location Manager.
✨Tip Number 4
Research Anchor's values and mission. Understanding their commitment to providing independence and security for older people will allow you to align your responses and demonstrate that you're a good cultural fit for the organisation.
We think you need these skills to ace Location Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Location Manager position. Understand the key responsibilities and required skills, such as relationship management and communication skills, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous housing or care experience you have, especially if it involves working with vulnerable client groups. If you lack direct experience, focus on transferable skills like problem-solving and resilience.
Showcase Your Values: Anchor values individuals who share their commitment to providing independence and security for older people. Make sure to express your alignment with these values in your application, demonstrating your passion for community engagement and support.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Location Manager role.
How to prepare for a job interview at Anchor Hanover
✨Show Your Passion for Community Engagement
As a Location Manager, you'll be working closely with residents and the community. Make sure to express your enthusiasm for fostering relationships and creating inclusive environments during the interview.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss specific examples of how you've handled complaints or difficult situations in the past. Highlight your ability to listen, investigate, and resolve issues effectively.
✨Understand the Importance of Communication
Effective communication is key in this role. Be ready to explain how you would keep residents informed and maintain their trust, as well as how you would communicate with various stakeholders.
✨Familiarise Yourself with Health and Safety Regulations
Since the role involves ensuring safety and compliance, brush up on relevant health and safety policies. Showing that you understand these regulations will demonstrate your readiness for the responsibilities of the position.
