Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage sales processes and improve efficiency for a global health business.
- Company: Elsevier is a leading information analytics company enhancing science and healthcare worldwide.
- Benefits: Enjoy generous holidays, wellbeing programs, and flexible work options.
- Why this job: Join a dynamic team making a real impact in science and healthcare.
- Qualifications: Experience with Salesforce and sales tools; certification preferred.
- Other info: Opportunity to contribute to meaningful projects and develop your skills.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Elsevier City Of London, England, United Kingdom
Join or sign in to find your next job
Join to apply for the Sales Business Systems Process Manager role at Elsevier
Elsevier City Of London, England, United Kingdom
1 day ago Be among the first 25 applicants
Join to apply for the Sales Business Systems Process Manager role at Elsevier
About Our Team
Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through the application of technology and analytics to content. Our portfolio of solutions brings together extensive Scientific, Technical and Medical content, powerful analytics, and technologies. We help our corporate customers, R&D professionals, engineers, scientists and commercial marketing leaders, to innovate and commercialize ideas, products and processes.
About Our Team
Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through the application of technology and analytics to content. Our portfolio of solutions brings together extensive Scientific, Technical and Medical content, powerful analytics, and technologies. We help our corporate customers, R&D professionals, engineers, scientists and commercial marketing leaders, to innovate and commercialize ideas, products and processes.
About The Role
As the Sales Business Systems Process Manager, you will enable the Elsevier health business unit to continue to scale by improving, analyzing, and documenting lead to order processes. You will be part of a global sales operations team that enables sales and customer success to conduct their responsibilities with streamlined process and tooling solutions. This role will involve cross functionally working with sales, customer success, IT, finance and other operational functions to improve business productivity and effectiveness.
Key Responsibilities
- Conduct requirement gathering sessions with end users to document process and system requests.
- Design lead-to-order processes that optimize user interaction with sales tooling.
- Develop and maintain training materials for Salesforce and other sales tool related processes.
- Deliver live or recorded systems training for impacted users.
- Function as the business owner for tooling including Gong, LinkedIn Sales Navigator and ZoomInfo. Identify ways to fully maximize these tools in association with Salesforce.
- Conduct or coordinate user acceptance testing for all enhancements.
- Provide secondary support to end users for complex issues that require IT resolution.
- Act as a link between business stakeholders and IT to deliver high quality solutions in a timely manner.
- Keep up to date with industry trends and technology to continue to optimize Elsevier’s sales technology stack.
Qualifications
- A solid level of experience with Salesforce in a business process or administrator role.
- Hands on experience using Salesforce Sales Cloud and Salesforce CPQ.
- Experience with integrated contract lifecycle management (CLM) solutions such as Ironclad, Docusign, or Conga.
- Knowledge of integrated training tools such as Spekit and Highspot to deliver training materials.
- Familiarity with other sales tooling including, but not limited to, Gainsight, Gong, LinkedIn Sales Navigator, ZoomInfo, and others.
- Salesforce Business Analyst certification is preferred.
Work In a Way That Works For You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working For You
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About The Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world\’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Information Services
Referrals increase your chances of interviewing at Elsevier by 2x
Sign in to set job alerts for “Sales Process Manager” roles.
London, England, United Kingdom 2 days ago
Head of Sales Operations & Customer Service
TikTok Shop – Category Operations Associate
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 6 days ago
Revenue Operations Manager – International
London, England, United Kingdom 1 week ago
Sales Strategy & Field Operations Manager
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
Revenue Operations Manager – EMEA + APAC
London, England, United Kingdom 1 week ago
Sales Strategy & Field Operations Manager
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 day ago
Global Sales Operations and Enablement Manager
London, England, United Kingdom 1 month ago
Greater London, England, United Kingdom 1 month ago
London, England, United Kingdom 3 weeks ago
Senior Manager – Business Process Automation
London, England, United Kingdom 1 week ago
Sales Operations Lead – Territory Design & Management
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 weeks ago
Sales Operations Business Partner, Northern Europe
Greater London, England, United Kingdom 3 weeks ago
Business Operations Manager (Outbound Sales)
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Sales Business Systems Process Manager employer: Elsevier
Contact Detail:
Elsevier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Business Systems Process Manager
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Salesforce, Gong, and LinkedIn Sales Navigator. Understanding how these tools work and their integration can give you an edge during discussions with the hiring team.
✨Tip Number 2
Network with current or former employees of Elsevier to gain insights into the company culture and the sales processes they use. This can help you tailor your approach and demonstrate your genuine interest in the role.
✨Tip Number 3
Stay updated on industry trends related to sales operations and analytics. Being knowledgeable about recent developments can help you engage in meaningful conversations during interviews and show that you're proactive.
✨Tip Number 4
Prepare to discuss your experience with process improvement and user training. Be ready to share specific examples of how you've optimised processes or trained users in previous roles, as this aligns closely with the responsibilities of the position.
We think you need these skills to ace Sales Business Systems Process Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Sales Business Systems Process Manager. Familiarise yourself with the key tasks mentioned in the job description, such as improving lead-to-order processes and working with various teams.
Tailor Your CV: Customise your CV to highlight relevant experience, especially with Salesforce and other sales tools mentioned in the job description. Use specific examples that demonstrate your ability to improve business processes and work cross-functionally.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences to the role. Mention your familiarity with integrated training tools and your experience in conducting requirement gathering sessions, as these are crucial for the position.
Showcase Your Knowledge: In your application, include insights about industry trends and technologies related to sales operations. This shows your proactive approach and genuine interest in optimising sales technology, which is essential for the role at Elsevier.
How to prepare for a job interview at Elsevier
✨Know Your Tools
Familiarise yourself with Salesforce and other sales tools mentioned in the job description, such as Gong and LinkedIn Sales Navigator. Be prepared to discuss how you've used these tools in previous roles and how they can enhance sales processes.
✨Understand the Lead-to-Order Process
Research and understand the lead-to-order process thoroughly. Be ready to explain how you would optimise this process and what steps you would take to improve user interaction with sales tooling.
✨Demonstrate Cross-Functional Collaboration
Since the role involves working with various departments like IT, finance, and customer success, prepare examples of how you've successfully collaborated across teams in the past. Highlight your communication skills and ability to bridge gaps between technical and non-technical stakeholders.
✨Stay Updated on Industry Trends
Show your enthusiasm for the industry by discussing recent trends or technologies that could impact sales operations. This demonstrates your commitment to continuous learning and your proactive approach to optimising sales technology stacks.
