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For Companies At a Glance
- Tasks: Lead restoration projects and ensure customer satisfaction while managing teams.
- Company: SERVPRO of Manchester is a family-owned franchise with 30+ years in restoration.
- Benefits: Enjoy competitive salary, bonuses, health insurance, and paid time off.
- Why this job: Make a real impact in people's lives and grow within a supportive team.
- Qualifications: High school diploma or GED; IICRC certifications preferred; Xactimate proficiency required.
- Other info: Join a network of nearly 2,000 franchises nationwide for rewarding career opportunities.
The predicted salary is between 66000 - 77000 £ per year.
Overview
SERVPRO of Manchester is hiring a Restoration Project Manager!
This position is located in Manchester, NH.
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- Up to $110,000.00 with Performance Bonuses
- 100% company paid Health, Dental and Vision Insurance
- Company vehicle
- Paid Holidays
- Paid Time Off
- 401k with Company Match
Responsibilities
- As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Provide priority response to potential customers
- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
- Negotiate customer and/or client approval of project scope and estimate
- Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain written communication with customers, teammates, vendors and insurance representatives
- Manage production expenses including equipment, vehicles and other material assets
- Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
- Participate in recruiting, hiring and training production teammates
Position Requirements
- 2+ years of water and fire restoration project management experience
- Effective written and oral communication with intermediate math and computer skills
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred
- Xactimate® proficiency required
- Valid drivers license required
- Ability to travel locally and out of state when necessary
- Ability to successfully complete a background check subject to applicable law
Company Information
SERVPRO of Manchester is a family-owned and operated franchise that has been restoring homes and businesses in the NH area for over 30 years. We have experienced tremendous growth and are one of SERVPRO\’s \”Top 100\” franchises!
We believe that people are the heart of our business and are committed to building one of the best places to work–anywhere! To us, that means putting care and purpose into our hiring process, providing meaningful development and training opportunities for our team members, and living our core values daily.
Compensation: Up to $110,000.00 per year
Additional
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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Restoration Project Manager employer: ServiceMaster Clean of Fraser Valley
Contact Detail:
ServiceMaster Clean of Fraser Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restoration Project Manager
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, like Xactimate. Being proficient in this tool will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Research SERVPRO of Manchester and understand their core values and mission. Tailoring your conversations and interactions to reflect their commitment to customer satisfaction can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experience in restoration or cleaning during interviews. Highlight specific projects where you managed teams or improved customer satisfaction, as this aligns closely with the role's responsibilities.
✨Tip Number 4
Network with current or former employees of SERVPRO. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and questions during the interview process.
We think you need these skills to ace Restoration Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, particularly in restoration or cleaning. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are passionate about the restoration industry. Mention any relevant certifications, like IICRC, and your proficiency with Xactimate.
Showcase Leadership Experience: In your application, emphasise any previous roles where you led teams or managed projects. Provide specific examples of how you ensured customer satisfaction and operational excellence.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Restoration Project Manager.
How to prepare for a job interview at ServiceMaster Clean of Fraser Valley
✨Showcase Your Communication Skills
As a Restoration Project Manager, effective communication is key. Be prepared to discuss how you've successfully managed customer relationships and resolved issues in the past. Use specific examples to demonstrate your ability to communicate clearly with clients, vendors, and team members.
✨Familiarise Yourself with Xactimate
Since proficiency in Xactimate is required for this role, make sure you brush up on your skills before the interview. Be ready to discuss your experience with the software and how you've used it to prepare project scopes and estimates in previous roles.
✨Highlight Your Leadership Experience
This position involves leading teams, so be prepared to talk about your leadership style and experiences. Share examples of how you've motivated teams, coordinated resources, and ensured operational excellence in past projects.
✨Understand the Company Culture
SERVPRO of Manchester values a positive work environment and growth opportunities. Research the company’s core values and be ready to explain how your personal values align with theirs. This will show that you're not just looking for a job, but a place where you can contribute and grow.
