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- Tasks: Assist supporters through calls and emails, manage records, and process donations.
- Company: Join a renowned charity making a real impact in the community.
- Benefits: Enjoy hybrid working, flexible hours, and full training provided.
- Why this job: Be part of a passionate team driving meaningful fundraising initiatives.
- Qualifications: Warm, organised individuals with a knack for communication; experience is a bonus.
- Other info: Immediate start available; interviews happening quickly!
The predicted salary is between 28800 - 43200 £ per year.
Immediate start!
Supporter Care Assistant(Full-Time | Temp Contract)
Location:Hybrid – 2 days/week in London office (set days), remainder remote
Contract:July– December 2025
Hours:34 hours per week
I am working with a well-known charity to recruit aSupporter Care Assistantfor a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.
Key Responsibilities:
- Handling phone and email enquiries from campaign participants
- Logging supporter interactions and updating records in the CRM
- Processing donations accurately
- Sending thank-you cards as part of the donor journey
Ideal Candidates Will Be:
- Warm, personable, and confident speaking with supporters
- Comfortable managing calls and admin tasks simultaneously
- Detail-oriented and organised
- Based in London (due to office-based days)
- Experience with supporter care or databases is a plus – full training provided
If you\’re passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.
Apply online todayto register your interest – interviews happening quickly.
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Supporter Care Assistant employer: HARRIS HILL
Contact Detail:
HARRIS HILL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supporter Care Assistant
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding what drives their fundraising initiatives will help you connect with supporters and demonstrate your passion during any conversations.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be handling enquiries from campaign participants, being warm and personable is key to making a positive impression.
✨Tip Number 3
Get comfortable with CRM systems or similar databases. Even if you haven't used them before, showing a willingness to learn and adapt can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your organisational skills. As the role involves managing calls and admin tasks simultaneously, sharing examples of how you've successfully juggled multiple responsibilities in the past will be beneficial.
We think you need these skills to ace Supporter Care Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and ideal candidate traits. Tailor your application to highlight how your skills and experiences align with what the charity is looking for.
Craft a Personal Statement: Write a personal statement that reflects your passion for supporter care and your commitment to making a difference. Use specific examples from your past experiences to demonstrate your warmth and confidence in handling enquiries.
Highlight Relevant Experience: If you have experience in supporter care or working with databases, make sure to emphasise this in your CV. Even if you don't have direct experience, showcase transferable skills such as customer service or administrative tasks.
Proofread Your Application: Before submitting, take the time to proofread your application. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your attention to detail.
How to prepare for a job interview at HARRIS HILL
✨Show Your Passion for Supporter Care
Make sure to express your enthusiasm for the role and the charity's mission. Share any personal experiences or motivations that drive your passion for supporter care, as this will resonate well with the interviewers.
✨Demonstrate Your Communication Skills
Since the role involves handling phone and email enquiries, practice clear and confident communication. Prepare examples of how you've effectively managed similar situations in the past, showcasing your warm and personable nature.
✨Highlight Your Organisational Skills
Being detail-oriented and organised is crucial for this position. Be ready to discuss how you manage multiple tasks simultaneously, especially in a busy environment, and provide examples of tools or methods you use to stay organised.
✨Familiarise Yourself with CRM Systems
While full training will be provided, having a basic understanding of CRM systems can give you an edge. If you have prior experience with databases or similar software, be sure to mention it during the interview.
