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- Tasks: Join our team as a Customer Sales Advisor, handling calls and resolving customer inquiries.
- Company: Zoom Recruitment Services Ltd specializes in connecting talent with opportunities across various sectors.
- Benefits: Enjoy a temp-perm role with Monday to Friday hours and an immediate start.
- Why this job: Be part of a friendly office environment while developing your customer service skills.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: Immediate start available; apply now for quick consideration!
Customer Service Advisor We are looking for an experienced customer service advisor to join my client's friendly and busy office based in Orpington. The ideal candidate will has previous experience within a similar environment and have a confident telephone manner. Responsibilities: * Handling a high volume of inbound telephone calls where you will be advising customers, dealing with enquires and complaint resolution. * Processing sales orders and invoices. * Developing a confident knowledge of the product and services. * Directing and informing relevant information or customers to the correct departments. Requirements: * Previous Customer Service Experience * Strong Customer Service Skills * Confident Knowledge of Computer Systems * Excellent Telephone Manner This position is offered on a temp-perm basis, with an immediate start available. Working hours: Monday – Friday 8:00am – 5:00pm To apply for this position, please send an up-to-date CV for immediate consideration. Please note; due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
Customer Sales Advisor employer: Zoom Recruitment
Contact Detail:
Zoom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarize yourself with common customer service scenarios. Think about how you would handle various situations, such as dealing with complaints or processing sales orders, and be ready to discuss these during your interview.
✨Tip Number 2
Practice your telephone manner. Since this role involves a lot of phone communication, consider doing mock calls with friends or family to build your confidence and ensure you sound professional and friendly.
✨Tip Number 3
Research the company and its products. Having a solid understanding of what they offer will not only help you in the interview but also show your genuine interest in the position.
✨Tip Number 4
Be prepared to demonstrate your computer skills. Since the job requires strong knowledge of computer systems, think of examples where you've successfully used technology to enhance customer service.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience and showcases your strong customer service skills. Use specific examples that demonstrate your ability to handle inquiries and resolve complaints.
Showcase Your Telephone Skills: Since the role requires a confident telephone manner, consider including a brief section in your CV or cover letter that describes your experience with handling calls and providing excellent customer service over the phone.
Highlight Computer Proficiency: Mention any relevant computer systems you are familiar with in your application. This could include CRM software or other tools that are commonly used in customer service roles.
Craft a Strong Cover Letter: Write a cover letter that not only expresses your interest in the position but also explains why you are a great fit for the role. Mention your ability to process sales orders and invoices, as well as your commitment to providing excellent customer service.
How to prepare for a job interview at Zoom Recruitment
✨Showcase Your Customer Service Experience
Be prepared to discuss your previous roles in customer service. Highlight specific examples where you successfully handled inquiries or resolved complaints, as this will demonstrate your capability in a similar environment.
✨Demonstrate a Confident Telephone Manner
Since the role involves handling a high volume of inbound calls, practice speaking clearly and confidently. You might even want to do a mock call with a friend to get comfortable with the format.
✨Familiarize Yourself with the Products and Services
Research the company’s products and services before the interview. Having a solid understanding will not only help you answer questions but also show your genuine interest in the role.
✨Prepare for Common Customer Service Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss your approach to problem-solving and how you ensure customer satisfaction.
