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For Companies At a Glance
- Tasks: Join us as an Operations Executive, providing top-notch concierge services for luxury travel clients.
- Company: Be part of a well-established luxury travel company offering global travel products.
- Benefits: Enjoy remote work, lucrative salary, career growth, travel perks, and a fun team environment.
- Why this job: This role offers a unique opportunity to blend travel with exceptional customer service in a vibrant culture.
- Qualifications: Must have experience in operations support at a tour operator and knowledge of Amadeus.
- Other info: Occasional visits to London or Manchester offices required.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an experienced Amadeus Operations Executive to join a luxury travel company working remotely. This is a great role for a GDS trained Operations/Support Executive from a tour operator background, seeking something a little different. Remote role however from time to time a visit to the London or Manchester office will be required. This well established tour operator offers an array of travel products for clients and agents globally. Amadeus Operations Executive Duties: * Offering Concierge service to all clients to include pre-booking spa treatments, dinner reservations and children’s clubs, airport lounges etc. when confirmations are sent to the client. Follow up on this when travel documents are sent. * Work with the sales team to ensure that contacts are made with the hotel concierge at our preferred hotels. * For VIP clients and clients booking special trips ensure that a bottle of wine and welcome letter is arranged at their first hotel. * For all clients pre book seating & any special requirements at the time of ticket issue. Liaison with TA if seats are chargeable * Booking transfers, chauffeurs, restaurants and excursions * Produce accurate documentation ensuring it is dispatched on time * Checking all bookings at confirmations & updating documentation. * Liaising with Travel Agents/clients and assisting with any requirement/issues * Monitoring GDS queues Amadeus Operations Executive – Essential Requirements: Experience of working for a tour operator in an operations support/concierge role, knowledge of Amadeus. Must have a high standard of attention to detail, can manage and prioritise workload. Amadeus Operations Executive – Benefits: Lucrative salary, career growth, travel perks, pension, remote working, sociable working hours, fun working team and many other benefits are on offer
Operations Executive employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive
✨Tip Number 1
Familiarise yourself with the Amadeus system if you haven't already. Since this role specifically requires knowledge of Amadeus, demonstrating your proficiency during any discussions or interviews will set you apart from other candidates.
✨Tip Number 2
Highlight your experience in concierge services and operations support. Be ready to share specific examples of how you've gone above and beyond for clients in previous roles, as this will showcase your ability to meet the high standards expected in this position.
✨Tip Number 3
Network with professionals in the luxury travel sector. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, which can significantly enhance your chances of landing the job.
✨Tip Number 4
Prepare for potential questions about managing workload and prioritising tasks. Given the fast-paced nature of operations support, being able to articulate your strategies for staying organised and efficient will demonstrate your suitability for the role.
We think you need these skills to ace Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations support and your familiarity with Amadeus. Use specific examples from your previous roles that demonstrate your attention to detail and ability to manage workloads.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the luxury travel industry and explain why you are a great fit for this role. Mention your experience with concierge services and how you can enhance the client experience.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as communication, organisation, and problem-solving. Provide examples of how you've successfully liaised with clients or travel agents in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Showcase Your GDS Knowledge
Make sure to highlight your experience with Amadeus during the interview. Be prepared to discuss specific scenarios where you've successfully used the system to manage bookings or resolve issues.
✨Demonstrate Attention to Detail
Since this role requires a high standard of attention to detail, provide examples from your previous roles where your meticulousness made a difference. This could be in documentation accuracy or ensuring client requests were fulfilled perfectly.
✨Emphasise Your Concierge Experience
Discuss your experience in providing concierge services, especially in a luxury travel context. Share stories about how you went above and beyond for clients, such as arranging special amenities or handling unique requests.
✨Prepare for Remote Work Questions
As this is a remote position, be ready to talk about your experience working independently. Highlight your time management skills and how you stay organised while working from home, as well as your willingness to visit the office when required.
