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- Tasks: Lead a team to ensure high standards of cleanliness and hospitality in a care home.
- Company: Join a top-rated care home group known for its exceptional work culture.
- Benefits: Enjoy competitive pay, company perks, and a supportive work environment.
- Why this job: Make a real difference in residents' lives while working in a rewarding and dynamic setting.
- Qualifications: Experience in housekeeping supervision or hospitality management is essential.
- Other info: Be part of a team that values communication and teamwork in a luxurious care home.
The predicted salary is between 27000 - 40000 £ per year.
Housekeeping & Hospitality Supervisor
£33,280 per annum plus company benefits
Full Time Hours
A Top 20 Care Home Group 2025!
Awarded ‘One of the UK’s Best Companies To Work For’
Sunnybank House is a luxurious residential and dementia 60 bedded care home located in Eastleigh.
The role will be to ensure that high standards and high customer satisfaction are delivered at all times. Ideally, you will have Housekeeping Supervisor or Managerial experience along with a hospitality background as you will need to be the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Housekeeping & Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.
You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.
The main responsibilities for this role are:
1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers
2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
4. Monitor and support the dining areas at meal times ensuring that the highest standards are met
5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times
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Housekeeping & Hospitality Supervisor employer: Cinnamon Care Collection
Contact Detail:
Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping & Hospitality Supervisor
✨Tip Number 1
Familiarise yourself with the specific needs of a care home environment. Understanding the unique challenges and expectations in hospitality within a care setting will help you stand out as a candidate who is genuinely interested in the role.
✨Tip Number 2
Network with professionals in the care and hospitality sectors. Attend local events or join online forums to connect with others in the industry, which can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Showcase your leadership skills by discussing any relevant experiences where you've successfully managed a team or improved service standards. This will demonstrate your capability to handle the responsibilities of a supervisor effectively.
✨Tip Number 4
Research Sunnybank House and its values. Understanding their mission and what makes them one of the UK's best companies to work for will allow you to tailor your approach and show that you're a great fit for their team.
We think you need these skills to ace Housekeeping & Hospitality Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and hospitality. Emphasise any supervisory or managerial roles you've held, as well as your skills in budget control and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing high standards of care and hospitality. Mention specific examples from your past experiences that demonstrate your ability to manage teams and ensure customer satisfaction.
Highlight Communication Skills: Since strong communication is key for this role, include examples in your application that illustrate how you've effectively communicated with team members, residents, and families in previous positions.
Showcase Relevant Qualifications: If you have any qualifications related to hotel or catering management, be sure to mention them. This could include certifications in food safety, hospitality management, or any other relevant training that supports your application.
How to prepare for a job interview at Cinnamon Care Collection
✨Showcase Your Leadership Skills
As a Housekeeping & Hospitality Supervisor, you'll need to demonstrate your ability to lead and manage a team. Prepare examples of how you've successfully trained or motivated team members in previous roles, highlighting your leadership style and its impact on team performance.
✨Emphasise Customer Satisfaction
This role is all about ensuring high customer satisfaction. Be ready to discuss specific instances where you've gone above and beyond to meet customer needs, particularly in hospitality or care settings. This will show your commitment to creating a positive environment for residents.
✨Know Your Budgeting Basics
Understanding budget control is crucial for this position. Brush up on your knowledge of budgeting and purchasing processes. Be prepared to discuss how you've managed budgets in the past and any strategies you've used to ensure cost-effectiveness without compromising quality.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in this role, such as managing staff during busy periods or handling complaints from residents. Practising your responses will help you feel more confident during the interview.
