Director, Solution Management
Director, Solution Management

Director, Solution Management

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the development of innovative client solutions and coordinate with sales teams.
  • Company: Join JLL, a global leader in real estate services and investment management.
  • Benefits: Enjoy an inclusive culture, career growth opportunities, and a comprehensive rewards programme.
  • Why this job: Be part of game-changing projects and make lasting professional connections.
  • Qualifications: Bachelor's degree and five years' experience in solution development or account management required.
  • Other info: JLL values diversity and encourages applications from all community sections.

The predicted salary is between 43200 - 72000 £ per year.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are looking for a Director, Solutions Manager, Work Dynamics

Abo ut JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

About the job

The Solution Manager position plays a vital role in crafting relevant, innovative, and industry-leading client solutions in response to Requests for Proposals (RFPs), competitive and off-market account renewals, and acts as a trusted advisor-collaborator to colleagues in sales, proposals, pricing, and accounts. Primarily aligned to EMEA’s Technology / Financial Services verticals (as well as supporting other JLL sector verticals when required), the Solution Manager role is viewed as a key differentiator to our ability to compete in an increasingly complex market with more sophisticated buyers and stronger competition.

The Solution Manager also works closely with subject matter experts across JLL’s wider Work Dynamics platform including JLL Technologies, workplace experience, sustainability, engineering, workplace operations, and many others, to design and present tailored solutions that demonstrate a deep understanding of client objectives and business strategy.

What this job involves:

  • Work with Sales leaders to lead and coordinate the development of winning outsourcing solutions for prospective clients
  • Partner with key Work Dynamics stakeholders (business lines, service lines, account teams, pursuit teams and SMEs) through the bid process to execute on strategic sales opportunities which include but not limited to prospecting, RFI, RFP, presentation and contracting
  • Coordinate the development of a custom team to build staffing models, detailed savings glide paths, technology offerings and specific outcomes that our clients will use to evaluate JLL within their selection process
  • Coordinate the development of clear, articulate, and winning value propositions for presentation to our prospective clients.
  • Assess financial and / or operational risks for JLL, as well as evaluating profitability.
  • Assist the sales leader in key portions of the contracting process
  • Coordinate with the regional Solutions Teams to ensure quality of proposed service offering and an ongoing exchange of solutions best practices across the business.
  • Develop a thorough understanding of JLL’s broad capabilities to meet client needs, recognising opportunities to offer the client value adds which solves problem statements or pain points
  • Every day is different, and in all these activities, we’d encourage you to show your ingenuity. Sound like you? To apply you need to be / have:

  • A strong operational background in real estate, public sector pursuits or operations and/or experience supporting the Sales/RFP process at a regional level. Ideally, you should understand solution design concepts like gearing ratios and organisational design
  • A Bachelor’s Degree with at least five years’ experience in Solution Development, Account Management, Facilities Management and/or Bid Management, preferably within the real estate industry
  • Strong organisational skills, detail focused, tenacious follow up skills, and ability to drive and attain output from multiple and diverse disciplines and team members
  • A proven track record of leadership and communication coupled with strong influencing skills – particularly at a senior level
  • Strong writing skills including the ability to communicate the complete holistic solution in a clear and concise detailed narrative and executive summary
  • Embrace a high energy level, thriving in a fast-paced environment having a track record of exceptional performance with the ability to manage many competing demands, while coordinating and producing meaningful solutions.
  • What you can expect from us:

    You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

    Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you…

    JLL is an Equal Opportunities Employer and encourages applications from all sections of the community .

    Location:

    On-site –London, GBR

    If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call +44 (0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

    JLL Privacy Notice

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

    For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

    For additional details please see our career site pages for each country.

    For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

    Director, Solution Management employer: JLL

    At JLL, we pride ourselves on being an inclusive employer that fosters a collaborative and entrepreneurial culture. As a Director in Solution Management, you'll have the opportunity to work on innovative real estate projects while benefiting from our comprehensive Total Rewards program, which supports your career growth, wellbeing, and recognition. Join us in a dynamic environment where your contributions are valued, and you can make meaningful connections with industry leaders.
    J

    Contact Detail:

    JLL Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Director, Solution Management

    ✨Tip Number 1

    Network with professionals in the real estate and solution management sectors. Attend industry events, webinars, or local meetups to connect with individuals who work at JLL or similar companies. Building these relationships can provide you with insider knowledge and potentially a referral.

    ✨Tip Number 2

    Familiarise yourself with JLL's Work Dynamics platform and its various service lines. Understanding their offerings will allow you to tailor your discussions and demonstrate how your skills align with their needs during interviews or networking opportunities.

    ✨Tip Number 3

    Prepare to discuss specific examples of your past experiences in solution development and account management. Highlight instances where you've successfully led teams or projects that resulted in innovative solutions, as this aligns closely with the responsibilities of the Director, Solution Management role.

    ✨Tip Number 4

    Stay updated on current trends and challenges in the real estate market, especially those related to sustainability and workplace experience. Being knowledgeable about these topics will help you engage in meaningful conversations and showcase your expertise during the application process.

    We think you need these skills to ace Director, Solution Management

    Operational Background in Real Estate
    Solution Design Concepts
    Account Management
    Facilities Management
    Bid Management
    Strong Organisational Skills
    Detail Focused
    Tenacious Follow-Up Skills
    Leadership Skills
    Communication Skills
    Influencing Skills
    Strong Writing Skills
    Ability to Create Executive Summaries
    High Energy Level
    Ability to Thrive in Fast-Paced Environments
    Problem-Solving Skills

    Some tips for your application 🫡

    Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and requirements of the Director, Solution Management position at JLL. Tailor your application to highlight how your experience aligns with their needs.

    Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in solution development, account management, and real estate. Use bullet points for clarity and focus on achievements that demonstrate your leadership and communication skills.

    Write a Strong Cover Letter: Your cover letter should not only express your interest in the role but also showcase your understanding of JLL's business and how you can contribute to their goals. Highlight specific examples from your past that demonstrate your ability to craft innovative solutions.

    Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

    How to prepare for a job interview at JLL

    ✨Understand JLL's Core Values

    Before the interview, take some time to research JLL's mission and values. Understanding their commitment to inclusivity and innovation will help you align your answers with what they stand for, showcasing that you're a good cultural fit.

    ✨Demonstrate Your Solution Design Skills

    Be prepared to discuss specific examples of how you've developed innovative solutions in previous roles. Highlight your experience with Requests for Proposals (RFPs) and how you've successfully collaborated with various stakeholders to achieve results.

    ✨Showcase Your Leadership Experience

    As a Director, you'll need strong leadership skills. Be ready to share instances where you've led teams or projects, particularly in high-pressure situations. Emphasise your ability to influence senior-level stakeholders and drive outcomes.

    ✨Prepare Questions for Your Interviewers

    Having insightful questions ready shows your genuine interest in the role and the company. Ask about JLL's future initiatives in Work Dynamics or how they measure success in the Solutions Manager position. This will also help you gauge if the company aligns with your career ambitions.

    Director, Solution Management
    JLL
    Location: London

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