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- Tasks: Help customers navigate the mortgage process and build strong relationships with estate agency teams.
- Company: Join Connells Group, a leading estate agency with over 1,250 branches across the UK.
- Benefits: Enjoy competitive salary, uncapped commission, and all-expense-paid trips for top achievers.
- Why this job: Be part of a supportive team that invests in your growth and offers superb training.
- Qualifications: Must have Full CeMAP or equivalent, excellent customer service skills, and a driving license.
- Other info: Work in a fast-paced environment with a transparent progression structure.
The predicted salary is between 33000 - 77000 £ per year.
Job Description Gascoigne-Pees Estate Agency are looking for a Senior Mortgage Services Consultant to join them in Horsham. OTE £55k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Senior Mortgage Services Consultant: Competitive Salary OTE £55K Superb training and development programme Uncapped commission Leads generated from our colleagues in Estate Agency Quality and Loyalty Bonus Group Discounts on Property Services. Transparent and fair progression structure Highly skilled and experienced management team Central Admin Support and agile IT tools to help you succeed Supportive encouraging and rewarding environment – We invest in you! All expense paid trips for top achievers Main responsibilities: Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required: Full CeMAP or industry equivalent qualification. Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving license and access to your own vehicle Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. MS02156
Senior Mortgage Services Consultant employer: Countrywide Mortgage Services
Contact Detail:
Countrywide Mortgage Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Mortgage Services Consultant
✨Tip Number 1
Familiarize yourself with the mortgage products and services offered by Gascoigne-Pees. Understanding their offerings will help you tailor your conversations with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with current employees or industry professionals who have experience in mortgage services. They can provide valuable insights into the company culture and expectations, which can help you stand out as a candidate.
✨Tip Number 3
Prepare to discuss your previous experiences in generating new business and providing exceptional customer service. Be ready to share specific examples that highlight your skills and achievements in a target-driven environment.
✨Tip Number 4
Showcase your adaptability and resilience during the interview process. Provide examples of how you've successfully navigated challenges in fast-paced environments, as these traits are crucial for the Senior Mortgage Services Consultant role.
We think you need these skills to ace Senior Mortgage Services Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in mortgage services and customer care. Emphasize any relevant qualifications, such as your CeMAP certification, and showcase your ability to thrive in a target-driven environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for improving customer experiences in the mortgage process. Mention specific examples of how you've successfully built relationships and generated new business in previous roles.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure your application is clear, concise, and free of errors. Use professional language and structure your documents well.
Highlight Your Adaptability: In your application, provide examples of how you've adapted to fast-paced environments and met targets. This will demonstrate your resilience and ability to thrive under pressure, which is essential for the Senior Mortgage Services Consultant position.
How to prepare for a job interview at Countrywide Mortgage Services
✨Showcase Your Customer Service Skills
As a Senior Mortgage Services Consultant, outstanding customer care is crucial. Prepare examples of how you've successfully managed customer relationships and resolved issues in the past. This will demonstrate your ability to enhance the customer experience.
✨Demonstrate Your Adaptability
The role requires someone who can thrive in a fast-paced, target-driven environment. Be ready to discuss situations where you've had to adapt quickly to changes or challenges, showcasing your resilience and self-motivation.
✨Highlight Your Industry Knowledge
Make sure to brush up on your mortgage industry knowledge, including current trends and products. Being able to discuss these topics confidently will show that you are well-prepared and knowledgeable, which is essential for guiding customers through the mortgage process.
✨Prepare Questions for the Interviewers
Engage with the interviewers by preparing thoughtful questions about the company culture, training programs, and growth opportunities. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
