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For Companies At a Glance
- Tasks: Assist customers in celebrating life and expressing love through jewellery.
- Company: Join Signet, the world's largest diamond jewellery retailer with over 2,800 stores.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and career development opportunities.
- Why this job: Be part of a passionate team creating memorable experiences for customers in a vibrant environment.
- Qualifications: A customer-first attitude and interest in jewellery are essential; no prior experience required.
- Other info: Diversity and inclusion are core values; we welcome applications from all backgrounds.
The predicted salary is between 12000 - 18000 £ per year.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you\’ve got potential, we\’ll help you fulfil it. We\’ve got the training and development programmes in place to really help you make the most of your talent!
Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that\’s not all, we are part of the world\’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Sales Associate
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Our Sales Associates help our customers Celebrate Life & Express Love!
Permanent Sales Associate – Part Time
Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers.
As a committed and dedicated member of the team, you\’ll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry.
Your background
You\’ll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, \’can-do\’ attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.
What\’s next?
When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
We recommend to regularly check your emails to ensure you don\’t miss any updates with your application.
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Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Ernest Jones - Permanent - Part Time- UK And Northern Ireland Stores
✨Tip Number 1
Familiarise yourself with the products and brands that Signet offers, especially those under H. Samuel and Ernest Jones. This knowledge will not only help you in conversations during the interview but also show your genuine interest in the role.
✨Tip Number 2
Prepare to demonstrate your customer service skills by thinking of examples from your past experiences where you created memorable customer interactions. This will highlight your ability to put customers first, which is crucial for this position.
✨Tip Number 3
Practice your communication skills, especially how to engage with a diverse range of customers. Being able to strike up a conversation naturally will be key in showcasing your 'can-do' attitude during the interview process.
✨Tip Number 4
Stay proactive after applying by checking your emails regularly for updates. If you receive an invitation for the online assessment or video introduction, treat it as an opportunity to express your enthusiasm for joining the team.
We think you need these skills to ace Sales Associate - Ernest Jones - Permanent - Part Time- UK And Northern Ireland Stores
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate at Ernest Jones. Familiarise yourself with their customer service ethos and how they celebrate life and express love through their products.
Tailor Your CV: Highlight any relevant experience in customer service or sales, even if it's not jewellery-specific. Emphasise your passion for customer satisfaction and your ability to engage with diverse customers.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your interest in jewellery and how your skills align with the company's values and goals.
Prepare for Online Assessment: Once you submit your application, be ready for the online assessment. Practice common situational judgement tests and think about how you would handle various customer interactions.
How to prepare for a job interview at Ernest Jones
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the values of Signet.
✨Demonstrate Product Knowledge
Even if you don't have direct jewellery experience, show that you have researched the products and brands offered by Ernest Jones. Mention any specific pieces or collections that interest you and why, to demonstrate your genuine interest.
✨Prepare for Common Interview Questions
Anticipate questions related to teamwork, handling difficult customers, and achieving sales targets. Prepare thoughtful responses that highlight your skills and experiences relevant to these scenarios.
✨Exude a Positive Attitude
A 'can-do' attitude is essential for this role. During the interview, maintain a positive demeanour, smile, and engage with the interviewer. This will help convey your suitability for a customer-facing position.
