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- Tasks: Join our team as a Senior Pensions Officer, managing pensions processes and resolving customer queries.
- Company: Be part of a dynamic organization focused on effective pension management and compliance.
- Benefits: Enjoy a temporary contract with the potential for permanence and collaborative work environment.
- Why this job: This role offers a chance to make an impact while developing your skills in a supportive setting.
- Qualifications: Strong communication skills and experience in pensions or related fields are essential.
- Other info: Opportunity for training and development while working on complex pension issues.
The predicted salary is between 36000 - 60000 £ per year.
Our client is seeking a Senior Pensions Officer to join their dynamic team on a 3 month temporary contract (potential to turn permanent). This role offers an exciting opportunity to work collaboratively with the Payroll Lead, ensuring effective delivery of all pensions processes and broad compliance with statutory regulations. What you\’ll do: As a Senior Pensions Officer, you will play a crucial role in ensuring the smooth operation of all pensions processes. Your excellent communication skills will be put to good use as you liaise with customers, resolving any queries they may have regarding data, processes, procedures, or regulations. You will also provide invaluable support to Pension Officers dealing with escalated or complex pension issues. Your ability to manage tasks effectively will be essential in meeting legislative and organisational deadlines. Ensure that all pension work requests are processed accurately within defined timescales and according to policies and procedures. Facilitate with the production of annual returns for the Council and other Pension Schemes. Contribute to the overall effectiveness of the service through training and development of individuals. Liaise with customers to ensure pension queries on data, processes, procedures and regulations are dealt with effectively. Support pension officers to deal with escalated and/or complex pension issues. Manage the activ…
Senior Pensions Officer employer: Robert Walters Careers
Contact Detail:
Robert Walters Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pensions Officer
✨Tip Number 1
Familiarize yourself with the latest pension regulations and compliance requirements. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in this field.
✨Tip Number 2
Highlight your communication skills by preparing examples of how you've effectively resolved customer queries in the past. Being able to showcase your experience in handling complex issues will set you apart.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience in managing tasks under tight deadlines. Use specific examples that demonstrate your ability to prioritize and deliver results in a fast-paced environment.
We think you need these skills to ace Senior Pensions Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Pensions Officer position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in pensions processes, compliance with statutory regulations, and any relevant communication skills. Use specific examples to demonstrate how you've successfully managed similar tasks in the past.
Showcase Communication Skills: Since excellent communication is crucial for this role, make sure to highlight instances where you've effectively resolved queries or liaised with customers. This will show that you possess the necessary interpersonal skills.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific requirements of the Senior Pensions Officer role. Mention your enthusiasm for the opportunity and how your skills align with the company's needs.
How to prepare for a job interview at Robert Walters Careers
✨Understand the Pensions Landscape
Make sure you have a solid understanding of pensions processes and statutory regulations. Familiarize yourself with common queries and issues that arise in this field, as this will help you demonstrate your expertise during the interview.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively resolved customer queries in the past. Be ready to discuss specific situations where your communication made a difference.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss complex pension issues you've encountered and how you resolved them. Highlight your ability to manage escalated cases and provide support to colleagues, showcasing your teamwork and leadership skills.
✨Highlight Your Organizational Skills
This role requires effective task management to meet deadlines. Prepare to share examples of how you've successfully managed multiple tasks or projects simultaneously, ensuring compliance with policies and procedures.
